New AM4 build issues

[NdMk2o1o]

No I meant the heatsinks surrounding the cpu socket.

they're mostly there for asthetics

 

[spectatorx]

ergh no, not since 1st gen Ryzen and the first 1 or 2 BIOS' since then there is little issue with RAM compatibility aside from getting above 3600, I've ran dual sticks of dual rank mismatched/seperate brands of RAM and still ran them at their rated speeds.

Then seems like i am exception with my g.skill aegis sticks.

 

[NdMk2o1o]

Then seems like i am exception with my g.skill aegis sticks.

You tell me, I have a £50 B350 motherboard and have ran dual rank dimms from corsair and Hyper X at 2800 speed which wa their rated, both non samsung B die and dual rank. Now I have Teamgroup 3000 running at 3200mhz so it's not the quality of board

 

[spectatorx]

You tell me, I have a £50 B350 motherboard and have ran dual rank dimms from corsair and Hyper X at 2800 speed which wa their rated, both non samsung B die and dual rank. Now I have Teamgroup 3000 running at 3200mhz so it's not the quality of board

Agree, it is not as here i have asrock x470 taichi ultimate yet i have freezes. After some hardware swapping and bios options testing on windows they are extremely rare now, on linux on the other hand i have to downclock cpu to prevent freezes from happening.

 

[FerK]

I just tried with another PSU and the issue persist, so the PSU might be a shit one but it's not at fault here, at least I can confirm that. Now it's either the RAM or the MB. So another question... RAM sectors are assigned randomly, right? If the ram had bad sectors it would crash randomly, either 30 secs after boot or 30 minutes, depending on when those bad sectors are used. Because as I said, the more time the computer is off, the more time it last before the issue appears, or at least that's my impression, wouldn't be like that if it was a RAM issue right? It would crash at whatever moment because it would be random due to the assigned sectors.

Or I am completely wrong?

 

[HD64G]

RAM-MB combo is the problem. Change one of those (the cheapest one).

 

[Final_Fighter]

i bet you its not the board but the cpu. Ever sense it was discovered that the 200ge could be overclocked im almsot sure the person you bought it from overclocked the hell out of it to see what it would do then dumped it after it started degrading. its possible they just thought that even after degrading it would run the stock clocks and voltages just fine but it really could have gone farther down the hill than they thought.

my recommendation is try the ram and cpu at 1.4v to see if the problem goes away. Also try a known good hdd or ssd. ive had the same thing happen with a samsung drive a while back. if none of these fix your issue its probably the board. but again, its hard to say because even throwing more voltage at a cpu that has begun degrading at this level may not stabilize it.

 

[FerK]

RAM-MB combo is the problem. Change one of those (the cheapest one).

Do you mean in terms of compatibility or because one of them is defective? If it's the first, my memory model number is BLS4G4D26BFSE and it isn't in the QVL, but BLS4G4D26BFSB is (only the last word is different) and they seem to be the exact same model but with a different heatsink color.

i bet you its not the board but the cpu. Ever sense it was discovered that the 200ge could be overclocked im almsot sure the person you bought it from overclocked the hell out of it to see what it would do then dumped it after it started degrading. its possible they just thought that even after degrading it would run the stock clocks and voltages just fine but it really could have gone farther down the hill than they thought.

my recommendation is try the ram and cpu at 1.4v to see if the problem goes away. Also try a known good hdd or ssd. ive had the same thing happen with a samsung drive a while back. if none of these fix your issue its probably the board. but again, its hard to say because even throwing more voltage at a cpu that has begun degrading at this level may not stabilize it.

I'm going to try that now, I'll upgrade this thread later. About the HDD, I tried two different units that have been working fine (with good health) in my main pc for years. I think we can rule out the HDD's as the cause of the issue.

 

[eidairaman1]

The guy knew he sold you a junk system...

 

[HD64G]

Incompatibility is much more possible. And the cheapest to change should be the one to let go. I would get a compatible to the MB's QVL 4GB DIMM and if that works, you will be OK with this PC for good.

 

[FerK]

I set 1.4v on the bios but the HW monitor of the bios didn't report (after saving changes and a reboot) the new voltage, stood at 1.10v, so I don't know if I made the change. It didn't get better neither. Also something I don't like, sometimes I reboot and I have to push the reset button because the pc stays on but there's nothing in the screen.

The guy knew he sold you a junk system...

Well I can't know that, both the cpu and mb sellers are separate stores that, along with their own website, use eBay as well. One has over 71,000 votes and the other one 3,800. I wouldn't risk my neck for them but they seem pretty reliable, in fact I bought a Logitech DFGT from the first ones some years ago and it worked perfectly. I prefer to think that I had a bit of bad luck. For example, the store from where I bought the MB sold 25 more.

Incompatibility is much more possible. And the cheapest to change should be the one to let go. I would get a compatible to the MB's QVL 4GB DIMM and if that works, you will be OK with this PC for good.

Can a compatibility issue cause the problems I'm suffering? I just can't understand the issue at all.

 

[spectatorx]

Can a compatibility issue cause the problems I'm suffering?

It is, i already stated it. Do not replace anything else as you stated already it has changed nothing, do not change any settings, do not reinstall OS(es), just place stick of ram which manufacturer's claims it to be compatible with ryzen cpus. One of the cheapest options i see are corsair vengeance lpx or adata xpg, at least these are which i'm going to buy as soon as i get rid off of these crappy g.skill aegis (sticker instead of radiator, lol) which i am suffering with.

 

[NdMk2o1o]

It is, i already stated it. Do not replace anything else as you stated already it has changed nothing, do not change any settings, do not reinstall OS(es), just place stick of ram which manufacturer's claims it to be compatible with ryzen cpus. One of the cheapest options i see are corsair vengeance lpx or adata xpg, at least these are which i'm going to buy as soon as i get rid off of these crappy g.skill aegis (sticker instead of radiator, lol) which i am suffering with.

It's very unlikely due to incompatible ram, if that's the case running stock bios settings with the ram at jdec 2133 speeds would fix the issue and in fact he'd have trouble even getting it to post if it was the ram.

 

[spectatorx]

It's very unlikely due to incompatible ram, if that's the case running stock bios settings with the ram at jdec 2133 speeds would fix the issue and in fact he'd have trouble even getting it to post if it was the ram.

Whatever you say. I'm talking from experience. Initially i thought it is cpu's fault but once i get it replaced issue was still there and this problem exists at any speed, 2133, 3000, doesn't matter. Memory incompatibility sometimes leads to such ridiculous issues. I checked, the stick he bought is dedicated for x99 platform, my sticks also are dedicated for intel's platforms so.. ye. Conclusion is simple, right?
I replaced cpu, motherboard, psu, changed some bios settings, problem persists. This is ram incompatibility, change it to compatible one, either from motherboard's qvl or check ram series on ram manufacturers' websites to find compatible ones. Series i suggested are ryzen compatible.

 

[NdMk2o1o]

Whatever you say. I'm talking from experience. Initially i thought it is cpu's fault but once i get it replaced issue was still there and this problem exists at any speed, 2133, 3000, doesn't matter. Memory incompatibility sometimes leads to such ridiculous issues. I checked, the stick he bought is dedicated for x99 platform, my sticks also are dedicated for intel's platforms so.. ye. Conclusion is simple, right?
I replaced cpu, motherboard, psu, changed some bios settings, problem persists. This is ram incompatibility, change it to compatible one, either from motherboard's qvl or check ram series on ram manufacturers' websites to find compatible ones. Series i suggested are ryzen compatible.

Whatever I say, you're saying it like it's a fact which is far from until the op diagnoses it properly, and most ram is supposedly optimised for Intel and that doesn't mean squat

 

[spectatorx]

We will see. I'm telling from experience, you? Doesn't matter, once op replaces ram with ryzen compatible stick(s) problem will be fixed.

 

[eidairaman1]

We will see. I'm telling from experience, you? Doesn't matter, once op replaces ram with ryzen compatible stick(s) problem will be fixed.

50/50

 

[NdMk2o1o]

We will see? Yea OK I've had 2 sets of ram that isn't ryzen compatible supposedly and even mixed ram and still ran it at their rated speed and like I said jedec standards are there for a reason and will run on any platform

 

[IceShroom]

Did you clean install Windows?? If not, try a clean install of Windows 10(APU will not work with Windows 8.1/7).

 

[newtekie1]

Whatever you say. I'm talking from experience. Initially i thought it is cpu's fault but once i get it replaced issue was still there and this problem exists at any speed, 2133, 3000, doesn't matter. Memory incompatibility sometimes leads to such ridiculous issues. I checked, the stick he bought is dedicated for x99 platform, my sticks also are dedicated for intel's platforms so.. ye. Conclusion is simple, right?
I replaced cpu, motherboard, psu, changed some bios settings, problem persists. This is ram incompatibility, change it to compatible one, either from motherboard's qvl or check ram series on ram manufacturers' websites to find compatible ones. Series i suggested are ryzen compatible.

Simply replacing the RAM with different RAM on the QVL fixing the problem doesn't confirm that the original ram had a compatibility issue. You might have simply got bad RAM the first time, replacing it with the exact same model RAM could have solve the problem too. I'm not saying for certain it would have, but the best thing to do is to replace the RAM with the same model first. If that doesn't work, then replace with a different if that doesn't work.

I'll say, in my experience of building over 100 Ryzen systems, and most of those systems used "built for Intel" RAM because it's usually cheaper, that I can put any DDR4 RAM in and it will work at JDEC timings. This is why the first boot of the system the RAM is always running at 2133, because that is the JDEC settings that are supposed to be guaranteed to work. And memory controller designers work very hard to make sure standard JDEC speeds work with their memory controller.

 

[FerK]

Did you clean install Windows?? If not, try a clean install of Windows 10(APU will not work with Windows 8.1/7).

Yes.

_________________________________________

I'm looking at the QVL of the motherboard. For example I saw "HyperX HX424C15FB/4" in Amazon that's a single 4GB stick, but in the QVL it appears "HX424C15FBK4/16" which is the 4x4 kit, is it the same model, and hence compatible with my motherboard (if I buy the single stick)?

 

[spectatorx]

Simply replacing the RAM with different RAM on the QVL fixing the problem doesn't confirm that the original ram had a compatibility issue. You might have simply got bad RAM the first time, replacing it with the exact same model RAM could have solve the problem too. I'm not saying for certain it would have, but the best thing to do is to replace the RAM with the same model first. If that doesn't work, then replace with a different if that doesn't work.

I'll say, in my experience of building over 100 Ryzen systems, and most of those systems used "built for Intel" RAM because it's usually cheaper, that I can put any DDR4 RAM in and it will work at JDEC timings. This is why the first boot of the system the RAM is always running at 2133, because that is the JDEC settings that are supposed to be guaranteed to work. And memory controller designers work very hard to make sure standard JDEC speeds work with their memory controller.

In my case one of sticks came dead on arrival so i had it replaced right after it. The replaced, new stick of the same model, also was causing problems OP is reporting.

 

[NdMk2o1o]

Yes.

_________________________________________

I'm looking at the QVL of the motherboard. For example I saw "HyperX HX424C15FB/4" in Amazon that's a single 4GB stick, but in the QVL it appears "HX424C15FBK4/16" which is the 4x4 kit, is it the same model, and hence compatible with my motherboard (if I buy the single stick)?

Yes it should be compatible in 4 sticks or 1, 2 etc. Though I'd try and test another stick of ram in it before committing to buying one though 4gb will hardly break the bank, have you no friends nearby with a ddr4 rig you could borrow some ram from just to test or maybe a computer shop might help you out

 

[TheoneandonlyMrK]

Hello, about three months ago I bought a small pc case with an already included 450w PSU with the intention of building a home server in a future. Some days ago I saw a few parts on eBay at a good price and decided to go for it, but I can't make it work properly and I'm already desperated. The build is the next:

Asrock AB350M-Pro4
AMD Athlon 200GE
4GB Ballistix Sport LT BLS4G4D26BFSE 2666mhz

I'm having a really weird issue that I never had before in any of my computers. The pc boots fine but after X minutes it seems like it's frozen, but I don't think that's the case. I've been trying to install Windows 10 but I only managed to do it twice, but then couldn't manage to get past the welcome screen (loading forever but with the words moving, not frozen), other times I get stuck at the installation process, not any special percentage, that seems random. I tried memtest86, the latest version on their page, it doesn't show any errors but sometimes it gets frozen (this time for real) but it usually pass three times without any errors.

What I tried to fix it:

-Ebay vendor told me to update bios; I did it, no change.
-Changed HDD, SATA cable and port, changed RAM from slot, it didn't solve anything.

Then I decided to use an Ubuntu Live usb, and I realized about something really strange for me. As I said, I don't think the system gets frozen, but after a few minutes (if the pc is turned on after a long time being off, it last longer) I suddenly lose access to the devices. Keyboard stops working (but mouse most times keeps working), no network connection, and GParted can't see the HDD as connected (I can see it at the start before everything goes off); as a side note, my keyboard is wireless and the light on the receiver is on at all times, seems like at least power is still on. However the system is still up, if the mouse is working I can open the settings, Firefox, GParted, app 'store', etc... The clock also keeps working and stays up to date with the current time. One time that I tried to re-boot into Ubuntu again after this happened but without waiting for a few minutes, it wouldn't work and there was a loop of an error message saying 'ubuntu pcie bus error data link layer'.

Where do you think the issue is? I just can't think of what could be the cause of this and I'm already out of ideas to test. I read this motherboard has some issues on some forums, but I don't think it's as bad as mine. The PSU perhaps? It has a 4pin CPU connector, the motherboard has an 8pin, but according to the motherboard manual it doesn't seem like it's an issue, it says to connect the 4pin connector at a certain position and that's all.

Regards.

Where did you get the memory from , do you have any other similar memory spare you can try.
Try one stick at a time at jedec speeds 2133 not xmp.

Mobo heatsinks moving? If vrm they likely have gel pad thermal solutions that can adapt and adjust to movement, in some cases normal thermal interface Paste will be used , incidentally usually the southbtidge is pasted too ,paste doesn't resettle ,if the heatsink is moved it will seperate the paste from the chip and heatsink causing issues like yours , this can be fixed by removing the heatsink , cleaning off the old paste and applying new, don't replace gel pads unless they're clearly dried out or destroyed.

 

[newtekie1]

In my case one of sticks came dead on arrival so i had it replaced right after it. The replaced, new stick of the same model, also was causing problems OP is reporting.

One stick being DOA kind of lends itself to the RAM just being outright bad instead of a compatibility issue.