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nvidia 3070 black screen and error code 43

inferno975

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Feb 21, 2021
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nvidia 3070 black screen after being recognized by the system​


Hi, I’d so appreciate any help, I am totally lost with my problem.
It turns out that in December I bought a new computer with the 3070. For 2/3 weeks everything worked fine but one day while I was playing the PC ishowed a black screen and rebooted and it no longer showed any image it always showed a black screen. I managed to fix it by doing a fresh install of Windows and everything went back to normal. After a month the problem reappeared but I have not been able to fix it again. I have tried to do a fresh install of windows again, update BIOS, check the connections of the whole PC, change the cable from Displayport to HDMI but all with no luck.
I can see the BIOS with no problem, the problem appears when loading Windows, at that point the screen turns into black. The only way I can use Windows is to do a fresh install and everything will work fine until I try to install any Nvidia driver of any version. In fact, I think the problem appears when Windows recognizes the graphics card because if I leave the system without an internet connection the screen continues to work and in the device manager it shows "Microsoft basic display adapter" as the display adapter. But if I try to install any Nvidia driver, or install the Geforce Experience or I search for Windows updates the screen goes black. And if I restart the PC it is still black, but the computer continues working the only thing that the screen does not show anything. In my last test, before trying to install drivers I installed a program to control the desktop remotely so that I can control the computer from another when the screen turns black. When using this program I have seen that in the device manager when the 3070 is recognized it shows a yellow symbol and the error code 43. I have also installed the GPU-z and I have seen that the BIOS of the gpu appears as "unknown " and many others options such as clock, memory size, memory type ... appear as "unknown" or with the value 0. I don't know if the issue is a Hardware problem or if it could be Software problem with something related to the GPU BIOS. I have already seen several people with this problem but I have not found any solution.

Sorry for my English.

Notes:
I have never done any overlock or anything like that for both the GPU and the CPU.
I have no more components to try to change, the other computer I use is a laptop.
I've never modify the GPU BIOS.


System specs:
Asus Tuf Gaming b550-plus wifi
CPU AMD Ryzen 3700x
16 gb RAM 3200 (I have tried with DOCP profile and without DOCP profile and nothing changes)
nvidia 3070 Gigabyte eagle OC version
 

nvidia 3070 black screen after being recognized by the system​


Hi, I’d so appreciate any help, I am totally lost with my problem.
It turns out that in December I bought a new computer with the 3070. For 2/3 weeks everything worked fine but one day while I was playing the PC ishowed a black screen and rebooted and it no longer showed any image it always showed a black screen. I managed to fix it by doing a fresh install of Windows and everything went back to normal. After a month the problem reappeared but I have not been able to fix it again. I have tried to do a fresh install of windows again, update BIOS, check the connections of the whole PC, change the cable from Displayport to HDMI but all with no luck.
I can see the BIOS with no problem, the problem appears when loading Windows, at that point the screen turns into black. The only way I can use Windows is to do a fresh install and everything will work fine until I try to install any Nvidia driver of any version. In fact, I think the problem appears when Windows recognizes the graphics card because if I leave the system without an internet connection the screen continues to work and in the device manager it shows "Microsoft basic display adapter" as the display adapter. But if I try to install any Nvidia driver, or install the Geforce Experience or I search for Windows updates the screen goes black. And if I restart the PC it is still black, but the computer continues working the only thing that the screen does not show anything. In my last test, before trying to install drivers I installed a program to control the desktop remotely so that I can control the computer from another when the screen turns black. When using this program I have seen that in the device manager when the 3070 is recognized it shows a yellow symbol and the error code 43. I have also installed the GPU-z and I have seen that the BIOS of the gpu appears as "unknown " and many others options such as clock, memory size, memory type ... appear as "unknown" or with the value 0. I don't know if the issue is a Hardware problem or if it could be Software problem with something related to the GPU BIOS. I have already seen several people with this problem but I have not found any solution.

Sorry for my English.

Notes:
I have never done any overlock or anything like that for both the GPU and the CPU.
I have no more components to try to change, the other computer I use is a laptop.
I've never modify the GPU BIOS.


System specs:
Asus Tuf Gaming b550-plus wifi
CPU AMD Ryzen 3700x
16 gb RAM 3200 (I have tried with DOCP profile and without DOCP profile and nothing changes)
nvidia 3070 Gigabyte eagle OC version
Reads like the gpu is going bad or is defective. Do you have another gpu to test, ie confirm system w/o 3070 works w/o issue? And/or test 3070 in another system?
 
Return it if it's new.
 
Exact make and model of PSU?
A new Corsair RM750w.

Reads like the gpu is going bad or is defective. Do you have another gpu to test, ie confirm system w/o 3070 works w/o issue? And/or test 3070 in another system?
I don't have another GPU to test. But i can confirm that the system works because i can do things with the remote control desktop program but the thing is that i'm always getting a black screen when Windows recognises the graphic card.
 
I have exactly the same problem with RTX 3090. Have you managed to solve it yet?
 
Same problem here, I have a RTX 3070 Gigabyte.
I get a black screen after installing the drivers.
I get a black screen when starting Windows and have to go into safe mode to get a display.
However if I turn off the graphics card in safe mode and go back to Windows I see something. I have the famous error code 43 in the device manager
 
@morapp90

43 typically is a hardware fault for greencards.

Same problem here, I have a RTX 3070 Gigabyte.
I get a black screen after installing the drivers.
I get a black screen when starting Windows and have to go into safe mode to get a display.
However if I turn off the graphics card in safe mode and go back to Windows I see something. I have the famous error code 43 in the device manager

RMA if you can
 
Yes I can because I received the computer yesterday
Return it due to not working, you got a defective part or system

Don't waste your time trying to find a solution when someone else built it, it is their responsibility to ensure it works from the get go, not yours
 
@morapp90

43 typically is a hardware fault for greencards.



RMA if you can
i stop the hate to AMD...... SORRY!!! :peace:the problems to me is ASROCK poor construction and cheap parts.....AMD dont have fault.... 2MB Asrock and now a GPU... i m not buy asrock again....AMD and I, we have toxic love.....
 
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