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Onboard Sound Not Working

OrbitzXT

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Mar 22, 2007
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Location
New York City
System Name AX-01
Processor Intel Core i5-2500K @3.7 GHz
Motherboard ASRock Z68 Extreme3 Gen3
Cooling Zalman 9700
Memory Kingston HyperX T1 Series 8GB DDR3 1600 MHZ
Video Card(s) GTX 590
Storage Intel X25-M
Display(s) 42" Samsung LED HDTV
Case Antec Twelve Hundred
Audio Device(s) HT | OMEGA STRIKER 7.1
Power Supply Kingwin 1000W
Software Windows 7 64-Bit
A friend and I built a PC yesterday for him, using the MSI P67A-G43 motherboard. Everything seems to be working fine but we're having an issue getting his sound to work. A RealTek driver was automatically installed when we installed Windows 7 64 bit, but since we couldn't get it to work we uninstalled it and got the one off of MSI's site. When we go to "Playback Devices", there are 4 things listed there. The AMD sound from his card, which is disabled, "Speakers" from RealTek which aren't detected. Optical from RealTek, and RCA from RealTek. I suspect we need to be using the "Speakers" device, but why is it saying nothing is detected even when he has headphones or speakers plugged into the back?

He has tried the back plugs along with the front audio, which we made sure to plug in to the motherboard. Any suggestions on how we can fix it?
 
Last edited:
Thats a weird one. Are the speakers powered? make sure they are turned on. I know that sounds stupid (im sure you are more capable then that) but they might not be detected if they are not getting power..

Definatly plugged into the green socket?

Sorry mate, I dont know.
 
When in doubt, ask the obvious questions that may have slipped someones mind. I actually asked him those as well because I wasn't in the room with him at the time. He's just using headphones that he is certain work with other devices. He's tried a couple of pairs and they all behave the same way.
 
Are his settings in windows itself the same as the realtek control panel?
 
A friend and I built a PC yesterday for him, using the MSI P67A-G43 motherboard. Everything seems to be working fine but we're having an issue getting his sound to work. A RealTek driver was automatically installed when we installed Windows 7 64 bit, but since we couldn't get it to work we uninstalled it and got the one off of MSI's site. When we go to "Playback Devices", there are 4 things listed there. The AMD sound from his card, which is disabled, "Speakers" from RealTek which aren't detected. Optical from RealTek, and RCA from RealTek. I suspect we need to be using the "Speakers" device, but why is it saying nothing is detected even when he has headphones or speakers plugged into the back?

He has tried the back plugs along with the front audio, which we made sure to plug in to the motherboard. Any suggestions on how we can fix it?

windows can't detect headphone and speakers, it will only detect any soundcard on your system.

try change your sound playback > audio device with realtek HD audio output..
 
Go into Realtek control panel and disable front panel jack detection, unplug all speakers, reboot, plug speakers in and play a song or something.
We had a 4 page thread here trying to find the problem, and eventually we got it. You might need to use multiple fixes from the thread.

Bloody MSI onboard audio!!
 
Go into Realtek control panel and disable front panel jack detection, unplug all speakers, reboot, plug speakers in and play a song or something.
We had a 4 page thread here trying to find the problem, and eventually we got it. You might need to use multiple fixes from the thread.

Bloody MSI onboard audio!!

agree, please read first maybe you could find the answer in the other thread :toast:
 
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