• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Outlook 2007 duplicates receiving email then crashes. Fix or Solution

EastCoasthandle

New Member
Joined
Apr 21, 2005
Messages
6,885 (0.99/day)
System Name MY PC
Processor E8400 @ 3.80Ghz > Q9650 3.60Ghz
Motherboard Maximus Formula
Cooling D5, 7/16" ID Tubing, Maze4 with Fuzion CPU WB
Memory XMS 8500C5D @ 1066MHz
Video Card(s) HD 2900 XT 858/900 to 4870 to 5870 (Keep Vreg area clean)
Storage 2
Display(s) 24"
Case P180
Audio Device(s) X-fi Plantinum
Power Supply Silencer 750
Software XP Pro SP3 to Windows 7
Benchmark Scores This varies from one driver to another.
I wanted to post about this issue because I was never able to find a decent solution to this problem but stumbled upon something that appears to have caused it.

Symptom: Outlook 2007 receives email then receives the email again, multiple times until it crashes. Or receives email and crashes once Junk Mail filter pops up creating a second copy of Outlook 2007.

Cause: Using more then one antivirus program that scans your email.

2ndary Cause: Installing Ad-aware and "wasn't aware" (no pun intended) that ad aware email scanner was installed while using an AV for emails already.

Solution: Uninstall Ad-aware email scanner through Uninstall feature of your OS (or any other email scanner that maybe installed). This should solve the problem.

Hope this helps someone.
 
Top