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Outlook 2007 duplicates receiving email then crashes. Fix or Solution

Discussion in 'General Software' started by EastCoasthandle, Apr 23, 2010.

  1. EastCoasthandle

    EastCoasthandle New Member

    Apr 21, 2005
    6,885 (1.54/day)
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    I wanted to post about this issue because I was never able to find a decent solution to this problem but stumbled upon something that appears to have caused it.

    Symptom: Outlook 2007 receives email then receives the email again, multiple times until it crashes. Or receives email and crashes once Junk Mail filter pops up creating a second copy of Outlook 2007.

    Cause: Using more then one antivirus program that scans your email.

    2ndary Cause: Installing Ad-aware and "wasn't aware" (no pun intended) that ad aware email scanner was installed while using an AV for emails already.

    Solution: Uninstall Ad-aware email scanner through Uninstall feature of your OS (or any other email scanner that maybe installed). This should solve the problem.

    Hope this helps someone.
    10 Year Member at TPU

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