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Pavilion Laptop with CPU error code

Joined
Feb 25, 2013
Messages
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System Name Snow Owl
Processor i5 3570K
Motherboard MSI Z77 MPower
Cooling Xigmatek Dark Knight II Night Hawk w/ Noctua F12
Memory Patriot Limited Edition 8GB (2x4GB) DDR3 1600MHz
Video Card(s) MSI R7950 Twin Frozr
Storage Intel 520 series 180GB, WD Blue WD10EZEX 1TB, WD3200BEKT 320GB
Display(s) LG Flatron IPS231
Case NZXT Source 210 Elite (white)
Power Supply NZXT HALE82-750-M
My HP DV6z 7000 was getting a bit warm so I took it apart to clean out. I cleared out the dust from the heatsink and fan, and reapplied the tim. After getting it all back together, I powered it on and was greeted with a flashing caps lock LED telling me the CPU was no longer working. How can I troubleshoot the laptop to make sure the CPU is in fact dead, and that it's not just a loose wire or something? I just want to make sure it's really dead before I run off an order a replacement.
 
It may be silly of me but try the next few things :

  • See if ram stick are properly seated
  • Try to check did you seated your cpu properly
  • See if all of the cables lie down ok in their slots
  • Check for excesive paste on the CPU socket
  • Try a hard reset of laptop by removing the cmos battery out for 15 minutes
  • Remove your HDD and try to start the laptop

I hope this will help you a bit. Had a HP Pavilion on a maintenance check a while ago and either you believe it or not he didn't want to start because of a bad hard drive and gave me signal that the CPU was faulty.

Good luck :)
 
Last HP laptop I saw with the Replace CPU LED code was a bad chipset on the motherboard due to overheating and poor cooling design.
 
Last HP laptop I saw with the Replace CPU LED code was a bad chipset on the motherboard due to overheating and poor cooling design.

He had one that was getting a bit warm :D I hope he fixes it so i can hear what was the problem this time. Cause IMO HP has lost i quality in the last few years in the laptop area.
 
It may be silly of me but try the next few things :

  • See if ram stick are properly seated
  • Try to check did you seated your cpu properly
  • See if all of the cables lie down ok in their slots
  • Check for excesive paste on the CPU socket
  • Try a hard reset of laptop by removing the cmos battery out for 15 minutes
  • Remove your HDD and try to start the laptop

I hope this will help you a bit. Had a HP Pavilion on a maintenance check a while ago and either you believe it or not he didn't want to start because of a bad hard drive and gave me signal that the CPU was faulty.

Good luck :)

I tried all of that with no luck. I did find that I wasn't as thorough as I thought about cleaning the old paste off the cpu, because there was some on one of the capacitors surrounding it. Could this have shorted it? I see no other evidence of damage on or around the cpu.

Last HP laptop I saw with the Replace CPU LED code was a bad chipset on the motherboard due to overheating and poor cooling design.

To my surprise, the chipset had no heatsink whatsoever. I don't know if this is common or not, but my old laptop had a little something on its chipset. I guess this explains why the palm rest got so hot.
 
He had one that was getting a bit warm :D I hope he fixes it so i can hear what was the problem this time. Cause IMO HP has lost i quality in the last few years in the laptop area.

I think that depends on the models, but yeah a disturbing amount of them have problems with this, or bad connections in the solder pads.
 
I got a replacement motherboard for the laptop, hooked everything up, and nothing. As soon as I plug in the power cord, the power LED goes on, but the fan doesn't spin and the screen is blank. I tried plugging in another monitor and still nothing. This time there are no blinking error codes on the keyboard. What do you think could cause this, and how can I test it?
 
So let me see if I understand properly: you had a working laptop HP DV6z 7000, after some time of use, you decide to perform a maintainance on the PC. Disassemble and re-assemble and the laptop doesn't work anymore. Everything is seated properly according to the previous posts. Then, you decided to get a new MB for the laptop (the way of acquiry is not specified in the thread).

Well, beats me. The way I see it, either something is still not installed the way it should be, or you damaged some part of the system. To take apart a working machine and then put it back together and not work sounds strange, especially when seemingly you did everything right. HP's are nasty for maintenance, at least the one I had to take apart.
 
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