Ping spikes on wired connection

[RaspyRascal]

I have been having this problem for a while now, about 2 weeks. I have done many of the cmd prompts such as ping google.com -t
ping 8.8.8.8 -t
ping router address
tracert google.com
When I ping google I get ping spikes but I dont get ping spikes when testing the router address, I have tried switching Ethernet cables, resetting the router and modem, but nothing seems to help. The ping spikes happen randomly
Router: Netgear R6300v2
I have also called the isp and they said to change the frequency channel to 7 and didn't help

This is the tracert copied and pasted
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


Tracing route to google.com [74.125.196.113]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 12 ms 7 ms 10 ms dtr01oplkal-tge-0-0-0-2.oplk.al.charter.com [96.
34.74.40]
4 120 ms 66 ms 22 ms crr01ledsal-bue-280.leds.al.charter.com [96.34.7
5.204]
5 28 ms 186 ms 27 ms crr01sghlga-bue-200.sghl.ga.charter.com [96.34.7
8.18]
6 48 ms 44 ms 47 ms bbr01atlnga-bue-3.atln.ga.charter.com [96.34.2.7
0]
7 193 ms 27 ms 97 ms prr01snjsca-tge-0-0-0-1.snjs.ca.charter.com [96.
34.3.35]
8 63 ms 30 ms 36 ms 96-34-150-59.static.unas.mo.charter.com [96.34.1
50.59]
9 33 ms 38 ms 38 ms 216.239.51.47
10 26 ms 68 ms 22 ms 216.239.51.243
11 29 ms 28 ms 23 ms 209.85.143.193
12 * * * Request timed out.
13 26 ms 24 ms 26 ms yk-in-f113.1e100.net [74.125.196.113]

Trace complete.

Edit: I have also tried on a different computer using wireless and a wired connection on the other computer

 

[remixedcat]

do you use alternate dns?

 

[jboydgolfer]

Changing your routers channel is wifi only, isp support is terrible.
Are you using good cables? I.e cat6, or 5?
Check the load on your router from other sources, maybe the issue has to do with high lan/wan traffic

Try setting custom dns, and that could help.
Also resetting the router to defaultv,if you think settings may have been tweaked too much.

Finally,is this problem you notice without viewing ping stats? If not , id not worry, unless it is effexcting your internet service in "real"usage

 

[Ruyki]

It's most likely your ISP.

Do you get more spikes when you put load on your connection or does loading the connection have no effect on the ping spikes?

DNS should not matter since when running a ping test, the address is most likely resolved only once at start.