Possible bad CPU??

[OolongGoat]

All, I am currently testing my brother's PC for issues. He's been getting some frame drops, soft freezes, and random restarts.

Now, I have updated the BIOS and all the drivers/OS updates.

Ryzen 2700
32GB (4 x 8GB) Cruical Ballistix DDR4-3600
Aorus B450 Elite V1
650W EVGA G2 PSU
EVGA 2080 Super

I ran OCCT Power Test and the system passed. The CPU and GPU were not overheating.
I ran Unigine Superposition Benchmark for a couple of passes, no issues.

Attempting to play Final Fantasy 16, it will randomly freeze the application, but not the whole PC. I can go into task manager and close the process. Other times it will reboot the PC. I noticed that the game is using about 7.5GB of his VRAM and it will start to fail over to system RAM as needed.

Upon using Memtest86+ to test his RAM, there are several errors in the first pass with all 4 sticks installed. I removed all the sticks and cleaned out the PC.

I tested them one at a time. Only one stick passes in all four slots. The other 3 will have various errors depending on the slot.

Now I put all four sticks back into the system and ran the test again. It passed the initial pass and then came up with 6 errors before I turned off the system. Given that the errors are at different addresses, on different CPU cores, and different tests, I am inclined to believe I have faulty RAM and/or the CPU's memory controller is having problems.

I am going to try some known good G.Skill RAM in it tomorrow. I'd like to think I am on the right path.

 

[FreedomEclipse]

4x ram modules is always going to cause problems. Run with 2x instead and see if anything changes.

I dare say that 2080 could do with a better CPU though.

::EDIT::

Could also be faulty ram.

 

[DaemonForce]

Memory bad. Replace and try again.
Memory should NOT be failing any tests. Period.

 

[Frick]

Drop them RAM clocks, early Ryzen does not like high speeds.

 

[AusWolf]

Drop them RAM clocks, early Ryzen does not like high speeds.

This, especially with 4 modules. Official support with Ryzen 2000 series is 2933 MHz. I wouldn't expect even a golden sample run above 3200, and that's with 2 modules.

 

[Dr. Dro]

Asking too much of Zen 1 memory controller, if you still have issues after dropping RAM to 2666-2933 range, sticks are potentially bad. Fortunately 32 GB DDR4 sticks are affordable, pick a 2x16 kit + perhaps a cheap used Zen 3 and that rig is pretty much overhauled

 

[Frick]

Ryzen 5600/x can be had for pretty cheap, if gaming is the main thing.

 

[OolongGoat]

I will give dropping the clocks a try. It has been running a little over 3.5 years with that RAM in there. Only in the past couple of weeks has he started having issues.

Just checked my Microcenter orders. Yeah it’s been in his system that long.

So I spoke with Crucial today.

The RAM is EOL and this is the replacement they are offering. Crucial Pro 32GB Kit (16GBx2) DDR4-3200 UDIMM | CP2K16G4DFRA32A | Crucial.com

My original parts are BL8G36C16U4BL.M8FE1

I would say this is a downgrade for sure... CAS 16 to CAS 22

 

[csendesmark]

4x ram modules is always going to cause problems. Run with 2x instead and see if anything changes.

I dare say that 2080 could do with a better CPU though.

::EDIT::

Could also be faulty ram.

Yes, 4 memory modules can cause trouble, even if not widely advertised.

Memory bad. Replace and try again.
Memory should NOT be failing any tests. Period.

100% agreed, a system unstable because of memory is no bueno
@kiddagoat
No wonder it's EOL,
In your case the 2×16 is a far better deal!
Those CAS values are far less important than hawing a stable system
And it is unlikely that your Ryzen 2700 can drive the memory on 3200MHz anyway, opposed to the 3200MHz with only two sticks.

 

[FreedomEclipse]

I will give dropping the clocks a try. It has been running a little over 3.5 years with that RAM in there. Only in the past couple of weeks has he started having issues.

Just checked my Microcenter orders. Yeah it’s been in his system that long.

So I spoke with Crucial today.

The RAM is EOL and this is the replacement they are offering. Crucial Pro 32GB Kit (16GBx2) DDR4-3200 UDIMM | CP2K16G4DFRA32A | Crucial.com

My original parts are BL8G36C16U4BL.M8FE1

I would say this is a downgrade for sure... CAS 16 to CAS 22

Would it not be possible to sell off the replacement kit and purchase one with a lower latency? DDR4 shouldnt be that expensive anymore and there should be plenty of good used sets on the pre-owned market.

Although, If you picked him up a 5700X3D then the higher latency of the CL22 would be less of an issue because of the X3D cache. It still wont be the best but the 3D cache can buffer/mask slightly higher latencies. He'll also get to minmax his 2080 super. IMO that would be the most optimal solution.

 

[Chomiq]

Would it not be possible to sell off the replacement kit and purchase one with a lower latency? DDR4 shouldnt be that expensive anymore and there should be plenty of used sets on the pre-owned market.

Although, If you pick him up a 5700X3D then the higher latency of the CL22 would be less of an issue because of the X3D cache. It still wont be the best but the cache can buffer/mask slightly higher latencies. He'll also get to minmax his 2080 super. IMO that would be the most optimal solution.

Second that, get a replacement kit from Crucial, sell it and use money to get something with lower latency. I'm actually surprised that the IMC on 2700X managed the run 3600 MT/s with 4 banks populated.

 

[GerKNG]

a 2700 with 4x8 at 3600Mb/s is insanely high for Zen+
run these 4 sticks at 2666 and test it again.

 

[lexluthermiester]

All, I am currently testing my brother's PC for issues. He's been getting some frame drops, soft freezes, and random restarts.

Now, I have updated the BIOS and all the drivers/OS updates.

Ryzen 2700
32GB (4 x 8GB) Cruical Ballistix DDR4-3600
Aorus B450 Elite V1
650W EVGA G2 PSU
EVGA 2080 Super

I ran OCCT Power Test and the system passed. The CPU and GPU were not overheating.
I ran Unigine Superposition Benchmark for a couple of passes, no issues.

Attempting to play Final Fantasy 16, it will randomly freeze the application, but not the whole PC. I can go into task manager and close the process. Other times it will reboot the PC. I noticed that the game is using about 7.5GB of his VRAM and it will start to fail over to system RAM as needed.

Upon using Memtest86+ to test his RAM, there are several errors in the first pass with all 4 sticks installed. I removed all the sticks and cleaned out the PC.

I tested them one at a time. Only one stick passes in all four slots. The other 3 will have various errors depending on the slot.

Now I put all four sticks back into the system and ran the test again. It passed the initial pass and then came up with 6 errors before I turned off the system. Given that the errors are at different addresses, on different CPU cores, and different tests, I am inclined to believe I have faulty RAM and/or the CPU's memory controller is having problems.

I am going to try some known good G.Skill RAM in it tomorrow. I'd like to think I am on the right path.

Have you got into your BIOS to verify your CPU & other voltages are where they should be?

 

[OolongGoat]

Have you got into your BIOS to verify your CPU & other voltages are where they should be?

Next time I am over there, I will have to look. When I built the system 5-6 years ago, all I did was enable XMP and didn't change anything else.

The Crucial are the 2nd set of RAM I have had in this build. The first set of Corsair Vengeance LP died after about 3 years.

a 2700 with 4x8 at 3600Mb/s is insanely high for Zen+
run these 4 sticks at 2666 and test it again.

I did turn off XMP and ran them at the SPD of 2667. It still would crash/reboot/BSOD. I would also get errors in Memtest86+ and OCCT.

I tested the system yesterday with the known good G.Skill set of RAM. My brother was able to use the machine and game most of the night. He did have one BSOD and restart while playing Deadlock.

I will wait for the replacement set of RAM to come in.

If he continues to have issues, I am going to swap the CPU/Motherboard.

 

[RJARRRPCGP]

Are you getting "Cache Hierarchy Error" fatal WHEAs? Check the event log!

 

[chrcoluk]

On my 2600X 4 sticks had to be ran below 2666mhz. That speed was still considerably above the supported speed of the platform which was only 1866mhz.

 

[RJARRRPCGP]

My rule of thumb was this: If it's not X79, X99 or X299, then don't use four sticks! Especially when you can easily get 32 GB in two sticks!

Because in the case of Ryzen, unless it's a TR, it don't support quad-channel, period.

It's not like the DDR2 days, where you usually needed 4 sticks to get 8 GB.

 

[Harlow]

I'm actually surprised that the IMC on 2700X managed the run 3600 MT/s with 4 banks populated.

Exactly. I had to relax the CL(CAS) settings on a pair of 8GB DDR4-3000 Vengeance (known for problems with Ryzens) to get them to run at 3,000MT/s on an old 2600X. The mobo did not have 4 DIMM sockets. The system passed MemTest86 at 3,000MT/s.

cpu-world.com shows "Supported memory for 2600X: DDR4-2933".
https://www.cpu-world.com/CPUs/Zen/AMD-Ryzen 5 2600X.html
The same speed applies to the 2700.
https://www.cpu-world.com/CPUs/Zen/AMD-Ryzen 7 2700.html

I'm guessing this 2933MT/s setting assumes only one DIMM per channel.

 

[lexluthermiester]

Next time I am over there, I will have to look. When I built the system 5-6 years ago, all I did was enable XMP and didn't change anything else.

The Crucial are the 2nd set of RAM I have had in this build. The first set of Corsair Vengeance LP died after about 3 years.

Ok cool. Take screen shots and post them. There are a number of us here that have experience with Ryzen and we can let you know if anything looks out of sorts.

 

[Marcus L]

This, especially with 4 modules. Official support with Ryzen 2000 series is 2933 MHz. I wouldn't expect even a golden sample run above 3200, and that's with 2 modules.

Bro I hit over 3600MT/s on a Ryzen 1600, in fact on 2 different 1600's, that's a myth related to early Ryzen 1 series and early AGESA revisions, first 6 months of Ryzen 1000 series, sure, after all the AGESA problems were worked out, 3200 was EASILY acheivable on B350 and Ryzen 1000 with the odd exception being "some" Corsair Vengeance modules and other odd combinations

 

[AusWolf]

Bro I hit over 3600MT/s on a Ryzen 1600, in fact on 2 different 1600's, that's a myth related to early Ryzen 1 series and early AGESA revisions, first 6 months of Ryzen 1000 series, sure, after all the AGESA problems were worked out, 3200 was EASILY acheivable on B350 and Ryzen 1000 with the odd exception being "some" Corsair Vengeance modules and other odd combinations

That's awesome, but does that mean that OP should have no such problems, either? I mean, the fact that such speeds work 99% of the time doesn't mean they're guaranteed, especially with 4 sticks.

 

[RJARRRPCGP]

You'll be lucky to get 3,000 MT/s on any pre-2020s Ryzen.

 

[lexluthermiester]

You'll be lucky to get 3,000 MT/s on any pre-2020s Ryzen.

Not true! I have a 1700X with 8GB 3600 x4 on an MSI board. Runs perfectly. The RAMx4 speed limit thing is very situational and usually solvable.

 

[eidairaman1]

All, I am currently testing my brother's PC for issues. He's been getting some frame drops, soft freezes, and random restarts.

Now, I have updated the BIOS and all the drivers/OS updates.

Ryzen 2700
32GB (4 x 8GB) Cruical Ballistix DDR4-3600
Aorus B450 Elite V1
650W EVGA G2 PSU
EVGA 2080 Super

I ran OCCT Power Test and the system passed. The CPU and GPU were not overheating.
I ran Unigine Superposition Benchmark for a couple of passes, no issues.

Attempting to play Final Fantasy 16, it will randomly freeze the application, but not the whole PC. I can go into task manager and close the process. Other times it will reboot the PC. I noticed that the game is using about 7.5GB of his VRAM and it will start to fail over to system RAM as needed.

Upon using Memtest86+ to test his RAM, there are several errors in the first pass with all 4 sticks installed. I removed all the sticks and cleaned out the PC.

I tested them one at a time. Only one stick passes in all four slots. The other 3 will have various errors depending on the slot.

Now I put all four sticks back into the system and ran the test again. It passed the initial pass and then came up with 6 errors before I turned off the system. Given that the errors are at different addresses, on different CPU cores, and different tests, I am inclined to believe I have faulty RAM and/or the CPU's memory controller is having problems.

I am going to try some known good G.Skill RAM in it tomorrow. I'd like to think I am on the right path.

Drop to 3000

 

[Marcus L]

That's awesome, but does that mean that OP should have no such problems, either? I mean, the fact that such speeds work 99% of the time doesn't mean they're guaranteed, especially with 4 sticks.

Not at all, it was more aimed at your comment stating "This, especially with 4 modules. Official support with Ryzen 2000 series is 2933 MHz. I wouldn't expect even a golden sample run above 3200, and that's with 2 modules." yes, true, same as Intel chips not being rated for more than 3200+ and hitting 4000+ constantly, and no it doesn't require a golden sample, HOWEVER I do think in this particular case the issue may well be the RAM sticks themselves or the fact they are running 4 of them at high speeds, 3200 is pretty easy even on Ryzen 1st gen unless you have the cheapest board and RAM and are pretty damn unlucky but saying 2933 is only supported and anything above 3200 requires the silicon lottery is completely misleading, was done many many times on Ryzen 1600/1700/1800 etc and like I said AGESA revisions ironed out most of those early RAM issues though those uneducated continued to spout as they couldn't handle the fact that Ryzen brought more than 4c/8t. specifically 6 and 8 cores to the masses without HEDT costs including motherboard and brought Intel into the future with their stagnated quad cores for 10 years