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Possible solution to audio stuttering in windows 10 1903

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Jul 26, 2011
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System Name Mein pride und joy
Processor Ryzen 5 3600
Motherboard GigaByte Aorus X570 Elite
Cooling Cryorig H7 Ultra
Memory Kingston HyperX DDR4 16GB CL15
Video Card(s) Sapphire RX5700 Pulse
Storage Samsung 850 Pro 256 / Samsung 860 Evo 500 / Seagate 1TB
Display(s) BenQ XL2430T
Case Fractal Design Define R5 Blackout Edition
Audio Device(s) Onboard / Asus Xonar AE
Power Supply Seasonic SSR-650RM
Software Windows 10 x64
Just joined the audio stuttering issue club because i'm using a discreet audio card - Asus Xonar AE. Posting here because i've found a solution that at least works for me.
While i've tried just about all fixes i could find between august and as of this posting, none of them seemed to help.
Using BCDEDIT /SET DISABLEDYNAMICTICK YES from https://www.techpowerup.com/258611/windows-10-1903-has-a-nasty-audio-stutter-bug-microsoft-hasnt-managed-to-fix didnt help and also i've noticed that it forces windows to redownload and install this months cumulative update (as of this posting KB4517389)

So here's the solution that works for me:

Thinking that it might have something to do with latency (as per having read numerous threads about it), i've fired up latency mon in the hopes of finding what is causing the audio stuttering issue. For some bizarre reason while process mon is running and monitoring latency i've had zero audio stuttering for over 5 hours of non stop music listening.
LatencyMon.jpg
As soon as i latency mon stops monitoring latency, audio stuttering issue returns.

Also i should mention that if i switch the default sound output to built in audio, stuttering bug is not present.

As of this posting windows was up to date, along with all the drivers.
 

karl53

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Oct 7, 2019
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Thank you for feedback; will try a similar idea with my rig, even if it is running Windows 7.
 
Joined
Jul 26, 2011
Messages
125 (0.04/day)
System Name Mein pride und joy
Processor Ryzen 5 3600
Motherboard GigaByte Aorus X570 Elite
Cooling Cryorig H7 Ultra
Memory Kingston HyperX DDR4 16GB CL15
Video Card(s) Sapphire RX5700 Pulse
Storage Samsung 850 Pro 256 / Samsung 860 Evo 500 / Seagate 1TB
Display(s) BenQ XL2430T
Case Fractal Design Define R5 Blackout Edition
Audio Device(s) Onboard / Asus Xonar AE
Power Supply Seasonic SSR-650RM
Software Windows 10 x64
Got a response from asus on the issue. As was expected they don't care.

Dear Valued Customer,
The problem you are describing is not the result of an incorrect driver or errors in its microcode, since we do not observe this problem when testing in our lab after you contacted us, nor did we receive complaints about a similar problem from other users of this model. In all cases, the driver from 2017 is used, which is still relevant and works correctly.
If you are experiencing problems with your card, first you need to exclude the software source of the problem, and at the same time the influence of other components of your system on the operation of the card, for this you need to check its operation when connected to another PC running another copy of the OS. If it will still observed, then it is necessary to state the fact of a card malfunction, which is an occasion to contact the seller for the RMA process, provided that the warranty period has not yet expired.
 
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System Name Z420
Processor E5-2660
Motherboard HP 1589 (CPU0)
Cooling Standard
Memory 16Gb
Video Card(s) NVidia Quadro P620
Storage SSD 250 GB, HDD1Tb
Display(s) 2 x 22" (Asus VW222, VW225) 1 x 28" (Samsung U28E570)
Case Standard HP
Audio Device(s) Asus Xonar AE
Power Supply Standard HP
Mouse Standard
Keyboard DELL
Software W10
Hello,
I have the same problem On Windows (my main OS) on brand new Xonar card AE card in an HP Z420 workstation. Sound falls away for a fraction of a second every 4.5 seconds. (Youtube on Chrome or local music and video on Potplayer)

Running LatencyMon did not have any effect (but reports "Your system appears to be suitable for handling real-time audio and other tasks without dropouts")
Mine is a dual boot system, all works well under Linux MInt 19.3

I'd love to find a solution so as to profit from my new Z906 speakers.

Thanks
Pete
 
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System Name Happy PC
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Video Card(s) OEM: NVIDIA GeForce GTX 650 ti @GC:928/MC:1350 VRAM: 1GB
Storage WDC Blue 465.76 GiB WD5000AAKS
Display(s) Asus VG248QZ 1920x1080 144hz 24"
Case Crosair Air 540
Audio Device(s) Realtek ALC888
Power Supply Crosair 850W RMi power supply (Overkill I know but had no choice)
Mouse Logitech M105
Keyboard Logitech K120
Software Windows 7 SP1 (with latest updates)
Try Downloading InSpectre and disable Spectre Protection.
 
Joined
Jan 2, 2020
Messages
2 (0.10/day)
System Name Z420
Processor E5-2660
Motherboard HP 1589 (CPU0)
Cooling Standard
Memory 16Gb
Video Card(s) NVidia Quadro P620
Storage SSD 250 GB, HDD1Tb
Display(s) 2 x 22" (Asus VW222, VW225) 1 x 28" (Samsung U28E570)
Case Standard HP
Audio Device(s) Asus Xonar AE
Power Supply Standard HP
Mouse Standard
Keyboard DELL
Software W10
Try Downloading InSpectre and disable Spectre Protection.
Thanks for the suggestion, it did not make a difference. (It would have been surprising for performance -even with Spectre Protection- to be an issue, My CPU is not new but it has 16 cores!)

Hello,
I have the same problem On Windows (my main OS) on brand new Xonar card AE card in an HP Z420 workstation. Sound falls away for a fraction of a second every 4.5 seconds. (Youtube on Chrome or local music and video on Potplayer)

Running LatencyMon did not have any effect (but reports "Your system appears to be suitable for handling real-time audio and other tasks without dropouts")
Mine is a dual boot system, all works well under Linux MInt 19.3

I'd love to find a solution so as to profit from my new Z906 speakers.

Thanks
Pete
Very confusing: I just discover that when using the SPDIF output of the Xonar AE sound card, the stuttering problem does not exist.... (That is better than the stuttering, but the SPDIF output is stereo only!)
 
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