- Joined
- Oct 13, 2010
- Messages
- 1,113 (0.23/day)
| System Name | Desktop |
|---|---|
| Processor | Intel Core i5 6600k |
| Motherboard | Asus Z170-E |
| Cooling | Cooler Master 212 Evo |
| Memory | 16 GB Ballistix DDR4 2400 |
| Video Card(s) | NVIDIA Geforce GTX 1060 |
| Storage | 120GB OCZ Vector SSD & 1TB Western Digital Black |
| Case | Rosewill |
| Audio Device(s) | N/A |
| Power Supply | 630w Raidmax Hybrid 2 RX-630SS |
| Mouse | Logitech G402 |
| Keyboard | Rosewill Mechanical |
| Software | Windows 10 |
Hello all. At my place of work we have a few users who are all of a sudden experiencing issues when trying to print through IE. They have a website they go to for some loan documents and need to print them. A few weeks ago they were able to just fine, now they cannot.
When trying to print they get a dialog box that states:
Cannot find
'file:///C:/Users/username/AppData/Local/Temp/23/about:blank'.
Make sure the path or Internet address is correct.
I have noticed that sometimes instead of 23 being in the file path it will be 29, or some other random number. I tried resetting IE with no luck. They can print fine through Chrome but I guess the company who houses the loan software doesn't want them to use Chrome because portions of their product don't work well with it. (imagine that)
Ideas? I am tempted to tell them to use IE for the site as a whole but when printing to just use Chrome. It's a band-aid for sure but at least they would be able to print their docs.
When trying to print they get a dialog box that states:
Cannot find
'file:///C:/Users/username/AppData/Local/Temp/23/about:blank'.
Make sure the path or Internet address is correct.
I have noticed that sometimes instead of 23 being in the file path it will be 29, or some other random number. I tried resetting IE with no luck. They can print fine through Chrome but I guess the company who houses the loan software doesn't want them to use Chrome because portions of their product don't work well with it. (imagine that)
Ideas? I am tempted to tell them to use IE for the site as a whole but when printing to just use Chrome. It's a band-aid for sure but at least they would be able to print their docs.
