Problem after vbios flash rx580 8gb sapphire pulse.

[electronicworld]

Hello, i have flashed the vbios of my sapphire rx580 8gb, while it works fine i am having an issue which when i open browsers such as google chrome and microsoft edge the entire screen is blank white for a few seconds and then loads normally. I want to go back to my original stock vbios but i made an amateur mistake and did not save it, how can i find the original vbios for my gpu ? It seems the stock bios isn't on tech power up.

Here is a video of the problem itself

 

[electronicworld]

I have contacted sapphire for the original bios file yesterday but havent got a reply yet, should i wait out the weekend ?

 

[Imperator]

Hello.
We have the GPU-z picture now.
All we need is the picture of the labels (stickers) from your card in order to narrow the BIOS files to match your card.
Cheers

 

[electronicworld]

Thanks a lot for your reply! Here is the image, if its not clear i can type out the numbers. Hopefully we can figure out something

 

[Imperator]

Hello
Bellow you find files for your card :

Sapphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Sapphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Good luck and keep us informed about how it went.

 

[electronicworld]

Hello, i have flashed and tested those bioses, unfortunately it didnt fixed my issue. But i found one thing. If I uninstall my gpu drivers it goes back to normal, chrome and other browsers open really fast without the white screen. But whenever i install a driver it goes back to the slow launching issue with white screen. Should I try changing some settings in amd wattman driver settings?

 

[Imperator]

OK. Let's test something.
What version of drivers you used ?
I would use some older drivers instead.
Let's say from early 2020. whql of course.

 

[electronicworld]

I have used, 21.8.2 whql and 21.10.2, issue persists on both. The issue wasnt there when i used those drivers before the bios flash. I will try the older drivers and keep you updated.

 

[Imperator]

After you try several more drivers, i will search more files that will match to your card in an attempt to restore it to "normal"
Keep us informed

 

[eidairaman1]

Hello, i have flashed and tested those bioses, unfortunately it didnt fixed my issue. But i found one thing. If I uninstall my gpu drivers it goes back to normal, chrome and other browsers open really fast without the white screen. But whenever i install a driver it goes back to the slow launching issue with white screen. Should I try changing some settings in amd wattman driver settings?

Reinstall windows, stop using hardware acceleration in webbrowsers.

 

[electronicworld]

Hi there again everyone, i have recieved the the stock bios file from sapphire flashed it, reinstalled windows and disabled hardware acceleration in browsers, tried different driver versions but the problem still persists, i believe i have damaged the gpu somehow with installing a new bios even thought it works flawlessly in games and gets the same scores in benchmarks. The browser problem is still happening, only stops when i uninstall my drivers.

 

[eidairaman1]

Change monitor cable/monitor.

Did you buy this gpu used?

What are your complete system specs?

 

[Imperator]

Hello
IF you do not do anything curios on the card (at the hardware lvl i mean) then we should focus on your computer.
The problem could be software or hardware but not only for card, when i mean hardware i mean even your motheboard.
Let's try this :
With the card having new BIOS in it, let's bring it to another computer (maybe a friend) and watch it how it works there.
If it is not possible to move it, i would check with caution all cables if they are well fitted in the motherboard and in monitor (i am not kidding) then after this hardware check we pass to soft.
Then if all cables are in place i would try a different monitor.
After that the last resort is installing a the windows from scratch.
Keep us informed

 

[AugeK]

Such problems could possibly arise when graphics card and driver don't work together very well.
Experienced similar issues after replacing MoBo and CPU with a more recent one.
Uninstalled the drivers (also selected "delete" when doing so) via device manager and did a clean driver install.
Problem solved.

Maybe it works for you to?

 

[Imperator]

BTW if you want to delete those drivers i suggest to use DDU (Display Driver Uninstaller)
You start computer in safe mode and run DDU
After that you restart again and install (clean install) the new driver

 

[eidairaman1]

Such problems could possibly arise when graphics card and driver don't work together very well.
Experienced similar issues after replacing MoBo and CPU with a more recent one.
Uninstalled the drivers (also selected "delete" when doing so) via device manager and did a clean driver install.
Problem solved.

Maybe it works for you to?

In that case use Radeon Pro For Enterprise drivers which can tell if there is a general hardware fault between a main pc component. PSU could be very well at fault here as gpus need clean 12V.

BTW if you want to delete those drivers i suggest to use DDU (Display Driver Uninstaller)
You start computer in safe mode and run DDU
After that you restart again and install (clean install) the new driver

Without ethernet/lan cord plugged in or wifi enabled...