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Problem with GPU

Saban

New Member
Joined
Feb 8, 2025
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Hello, I thank you in advance for reading the problem I have. To begin with, horizontal lines have appeared on the screen for some time now. Other times the screen just flickers, as if the connection stops working for a moment and then works again. I am 99% sure that it is my graphics card, which is why I only tried to enable the processor's graphics from the BIOS, but it returns to its default state, that is, automatically. I don't know if this is because the installed graphics drivers do not appear. Thank you for reading and I apologize if there is any missing information or if this is not well understood.
 
Hello, I thank you in advance for reading the problem I have. To begin with, horizontal lines have appeared on the screen for some time now. Other times the screen just flickers, as if the connection stops working for a moment and then works again. I am 99% sure that it is my graphics card, which is why I only tried to enable the processor's graphics from the BIOS, but it returns to its default state, that is, automatically. I don't know if this is because the installed graphics drivers do not appear. Thank you for reading and I apologize if there is any missing information or if this is not well understood.
We'll need more information to help you out. Please download HWINFO and take a screenshot (PrtSc) of the summary window.
Also, provide the full specs of your computer if possible.
 
Hello, thanks for responding.
Here I leave you the screenshot of the program you asked me for. Regarding the characteristics of my PC, it doesn't have much more than what appears in the screenshot.
I5-7400
12 GB of RAM with 3 4 GB memories
GT 710
 

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Try fully reinstalling your GPU drivers. Sometimes corrupted drivers can cause problems. Download this program:

Instructions:
  1. Unzip the file.
  2. Run the self-extracting program inside the unzipped folder.
  3. Locate the DDU executable inside the folder that the self-extracting utility created, but do not run it.
  4. Go to the Start menu, hold Shift and select Power, then Restart.
  5. Select Troubleshoot, then select Other options (don't remember what the exact name is but it IS NOT Reset this PC)
  6. Select Advanced Startup Options, then select Restart.
  7. When prompted, press F4 for Safe Mode.
  8. Log in and run the DDU executable you found earlier.
  9. Select GPU from the drop-down.
  10. Select Clean and Restart.
  11. Once the process finishes, your computer will automatically reboot. Once it does, download and install the latest NVIDIA drivers for your GPU: https://www.nvidia.com/en-us/drivers/details/228836/
 
Run off the igp and see if your problems cease, what you describe it appears that 710 is going to die. 710 is nothing but a display adapter and already way older than the igp on the core i5 7400.

I suggest a RX 6400, RX 6500, RX 6600 as an upgrade. They are all brand new in box still.

Hello, thanks for responding.
Here I leave you the screenshot of the program you asked me for. Regarding the characteristics of my PC, it doesn't have much more than what appears in the screenshot.
I5-7400
12 GB of RAM with 3 4 GB memories
GT 710
 
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