• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

problem with rx 580 8gb

AlexDeForce

New Member
Joined
Jun 30, 2020
Messages
10 (0.02/day)
problem with rx 580 8gb Hello everyone, I do not know if the title is appropriate or exact, I sponsor my case. I've been having problems with my PC for 3 days Which is composed of I7 3770 16gb of ram ddr3 at 1600mhz Ssd 500 gb crucial 2tb hdd Evga 600w bronze power supply RX 580 8gb sapphire pulse. On 3 occasions it has happened to me that the screen goes black but the pc is still on, the keyboard is on and I have to turn it off so that it can give video again On one of those occasions, when you turn off the pc and then turn it on, you do not see that the graphic card appeared in the device manager with a yellow icon, as if it were without Drivers, it should be noted that I have the latest Drivers installed from the amd I also emphasize that playing does not It happens to me that example I play PUBG at medium high graphics and everything normal the temperature between 55 to 60 degrees. I have done stress test with the amd software and with furkmar as well and I have not had problems, it has only happened to me when I surf the Internet or when I am doing a simple task, it should be noted that it has only happened to me 3 times but I am worried. PS: I am using a translator.
 
Last edited:

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
32,935 (6.29/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
Get hwinfo 64 and open it with sensors as well, get a screenshot. Get gpu-z with a screenshot.

What are your Ambient Room Temperatures?
 
Last edited:

AlexDeForce

New Member
Joined
Jun 30, 2020
Messages
10 (0.02/day)
my room temperature is between 25 and 28 degrees.
they are there
screenshots of hwinfo and gpu-z
 

Attachments

  • GPU-Z.png
    GPU-Z.png
    2.4 MB · Views: 26
  • HW641.png
    HW641.png
    1.6 MB · Views: 27
  • HW642.png
    HW642.png
    1.6 MB · Views: 23
  • HW643.png
    HW643.png
    1.6 MB · Views: 19
  • HW644.png
    HW644.png
    1.6 MB · Views: 25

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
32,935 (6.29/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
What sku sticker on the gpu do you have?

Did you buy this GPU used?

I dont see power supply output voltage for 12V line.
 

Mussels

Moderprator
Staff member
Joined
Oct 6, 2004
Messages
51,402 (8.25/day)
Location
Oystralia
System Name Rainbow Sparkles
Processor Ryzen R7 5800X (PBO tweaked, 4.4-5.05GHz)
Motherboard Asus x570 Gaming-F
Cooling EK Quantum Velocity AM4 + EK Quantum ARGB 3090 w/ active backplate. Dual rad.
Memory 2x32GB DDR4 3600 Corsair Vengeance RGB @4000 C18 (1.4V, SoC 1.15V)
Video Card(s) Galax RTX 3090 SG 24GB: Often underclocked to 1500Mhz 0.737v
Storage 2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s) Gigabyte G32QC (4k80Hz, 1440p 165Hz) + Phillips 328m6fjrmb (4K 60Hz, 1440p 144Hz)
Case Fractal Design R6
Audio Device(s) Logitech G560 |Razer Leviathan | Corsair Void pro RGB |Blue Yeti mic
Power Supply Corsair HX 750i (Platinum, fan off til 300W)
Mouse Logitech G Pro wireless + Steelseries Prisma XL
Keyboard Razer Huntsman TE (custom white and steel keycaps)
VR HMD Oculus Rift S
Software Windows 11 pro x64 (Yes, it's genuinely a good OS)
Benchmark Scores I don't quite know how i managed to get such a top tier PC, I am not rich.
Joined
Sep 25, 2021
Messages
1 (0.03/day)
System Name First self build in years
Processor AMD 5900X
Motherboard Gigabyte Aorus Master X570
Cooling Arctic Liquid 2
Memory GSkill 3600 CL16
Video Card(s) Asus Dual RX580 8gb
Storage EVO 970 1TB; WD 750 Black 1TB
Display(s) LG 38GN950
Case Meshify 2
Power Supply Corsair HX850i
Mouse Razer Pro Click
Keyboard Razer Blackwidow V3
I am having intermittent issues that are similar, maybe even the same as the original poster. My card is an Asus Dual RX580 8gb, and I'm running an AMD system. The card was purchased new, at the end of last year. I would point out, however, that for me the crashes usually occur when the system is under a medium to heavy load. Though I've had it happen on near idle once as well.

I have found that reducing the factory set maximum frequency (Mhz) for the card in Radeon to 1300 or below (from 1360 for my particular card) helps reduce the frequency with which such a crash occurs. It hasn't completely eliminated the problem. I replaced my PSU yesterday, to see if there was some difficulty with the power supply, though I don't have any conclusive data on if that has improved the situation. I'm currently facing a new complication in that GPU-Z and HWMonitor are now no longer showing a temperature readout for the RX580. HWinfo64 does still give me temps for the GPU thermal diode.
 

AlexDeForce

New Member
Joined
Jun 30, 2020
Messages
10 (0.02/day)

Attachments

  • IMG_20200703_141501.jpg
    IMG_20200703_141501.jpg
    3.1 MB · Views: 16
Top