problems after windows update.

cookiemonster · Apr 11, 2017

Hi I have been playing Mass Effect Andromeda and enjoying it then I downloaded the latest windows update now it just goes through Origin and the desktop freezes I have to shut it down holding in the stop button, any ideas. I only happens in Mass Effect. It was the Windows 10 Creators Update.

rtwjunkie · Apr 11, 2017

Try rinstalling ME:A and Origin is about all I can think of.

cookiemonster · Apr 11, 2017

Hi rtwjunkie I was hoping not to have to start it again but I will give it a try thanks.

rtwjunkie · Apr 11, 2017

cookiemonster said:
Hi rtwjunkie I was hoping not to have to start it again but I will give it a try thanks.

You can still save your save games.

cookiemonster · Apr 12, 2017

Hi rtwjunkie I was hoping it would work but sorry it didn't, I have try starting it both ways but as soon as it goes through origin it stops and when I try to move the mouse it disappears and the only way I can get out of it is to either restart or hold the stop button down.

AlienIsGOD · Apr 12, 2017

cookiemonster said:
Hi I have been playing Mass Effect Andromeda and enjoying it then I downloaded the latest windows update now it just goes through Origin and the desktop freezes I have to shut it down holding in the stop button, any ideas. I only happens in Mass Effect. It was the Windows 10 Creators Update.

do you have the latest gfx drivers? https://www.techpowerup.com/232300/amd-releases-radeon-software-crimson-relive-17-4-2 released yesterday and adds support for the creators update

cookiemonster · Apr 12, 2017

Hi AlienisGOD I downloaded and installed them and they solved the problem thanks as I was missing Mass Effect.

AlienIsGOD · Apr 12, 2017

cookiemonster said:
Hi AlienisGOD I downloaded and installed them and they solved the problem thanks as I was missing Mass Effect.

glad to hear

Processor	Intel 10 Core i9 10900K Comet Lake CPU/Processor
Motherboard	Gigabyte Intel Z490 AORUS MASTER ATX Motherboard
Cooling	Noctua Intel/AMD NH-D15 Silent CPU Cooler
Memory	Corsair 32GB ( 4x8) DDR4 Vengeance LPX 3000MHz Memory
Video Card(s)	Zotac NVIDIA GeForce RTX 3080 8GB AMP! Extreme Turing Graphics Card
Storage	Samsung 970 EVO PLUS 500GB M.2, Samsung 970 EVO Plus 1 TB PCIe NVMe M.2
Display(s)	ASUS ROG Swift PG279Q 27" 2K WQHD 165Hz IPS G-Sync 2K Gaming Monitor, Sony Bravia 49" 4k uhd tv
Case	NZXT Phantom 410 Black Orange Special Edition
Audio Device(s)	Sound BlasterX AE 5 RGB PCIe Gaming Soundcard
Power Supply	Corsair RM1000
Mouse	Roccat ROC-11-812 Kone EMP Max Performance Razer Basilisk x Hyperspeed Wireless Gaming Mouse
Keyboard	Roccat isku/ fx
Software	Windows 10 Home 64-bit

System Name	Bayou Phantom
Processor	Core i7-8700k 4.4Ghz @ 1.18v
Motherboard	ASRock Z390 Phantom Gaming 6
Cooling	All air: 2x140mm Fractal exhaust; 3x 140mm Cougar Intake; Enermax T40F Black CPU cooler
Memory	2x 16GB Mushkin Redline DDR-4 3200
Video Card(s)	EVGA RTX 2080 Ti Xc
Storage	1x 500 MX500 SSD; 2x 6TB WD Black; 1x 4TB WD Black; 1x400GB VelRptr; 1x 4TB WD Blue storage (eSATA)
Display(s)	HP 27q 27" IPS @ 2560 x 1440
Case	Fractal Design Define R4 Black w/Titanium front -windowed
Audio Device(s)	Soundblaster Z
Power Supply	Seasonic X-850
Mouse	Coolermaster Sentinel III (large palm grip!)
Keyboard	Logitech G610 Orion mechanical (Cherry Brown switches)
Software	Windows 10 Pro 64-bit (Start10 & Fences 3.0 installed)

Processor	Intel 10 Core i9 10900K Comet Lake CPU/Processor
Motherboard	Gigabyte Intel Z490 AORUS MASTER ATX Motherboard
Cooling	Noctua Intel/AMD NH-D15 Silent CPU Cooler
Memory	Corsair 32GB ( 4x8) DDR4 Vengeance LPX 3000MHz Memory
Video Card(s)	Zotac NVIDIA GeForce RTX 3080 8GB AMP! Extreme Turing Graphics Card
Storage	Samsung 970 EVO PLUS 500GB M.2, Samsung 970 EVO Plus 1 TB PCIe NVMe M.2
Display(s)	ASUS ROG Swift PG279Q 27" 2K WQHD 165Hz IPS G-Sync 2K Gaming Monitor, Sony Bravia 49" 4k uhd tv
Case	NZXT Phantom 410 Black Orange Special Edition
Audio Device(s)	Sound BlasterX AE 5 RGB PCIe Gaming Soundcard
Power Supply	Corsair RM1000
Mouse	Roccat ROC-11-812 Kone EMP Max Performance Razer Basilisk x Hyperspeed Wireless Gaming Mouse
Keyboard	Roccat isku/ fx
Software	Windows 10 Home 64-bit

System Name	Bayou Phantom
Processor	Core i7-8700k 4.4Ghz @ 1.18v
Motherboard	ASRock Z390 Phantom Gaming 6
Cooling	All air: 2x140mm Fractal exhaust; 3x 140mm Cougar Intake; Enermax T40F Black CPU cooler
Memory	2x 16GB Mushkin Redline DDR-4 3200
Video Card(s)	EVGA RTX 2080 Ti Xc
Storage	1x 500 MX500 SSD; 2x 6TB WD Black; 1x 4TB WD Black; 1x400GB VelRptr; 1x 4TB WD Blue storage (eSATA)
Display(s)	HP 27q 27" IPS @ 2560 x 1440
Case	Fractal Design Define R4 Black w/Titanium front -windowed
Audio Device(s)	Soundblaster Z
Power Supply	Seasonic X-850
Mouse	Coolermaster Sentinel III (large palm grip!)
Keyboard	Logitech G610 Orion mechanical (Cherry Brown switches)
Software	Windows 10 Pro 64-bit (Start10 & Fences 3.0 installed)

Processor	Intel 10 Core i9 10900K Comet Lake CPU/Processor
Motherboard	Gigabyte Intel Z490 AORUS MASTER ATX Motherboard
Cooling	Noctua Intel/AMD NH-D15 Silent CPU Cooler
Memory	Corsair 32GB ( 4x8) DDR4 Vengeance LPX 3000MHz Memory
Video Card(s)	Zotac NVIDIA GeForce RTX 3080 8GB AMP! Extreme Turing Graphics Card
Storage	Samsung 970 EVO PLUS 500GB M.2, Samsung 970 EVO Plus 1 TB PCIe NVMe M.2
Display(s)	ASUS ROG Swift PG279Q 27" 2K WQHD 165Hz IPS G-Sync 2K Gaming Monitor, Sony Bravia 49" 4k uhd tv
Case	NZXT Phantom 410 Black Orange Special Edition
Audio Device(s)	Sound BlasterX AE 5 RGB PCIe Gaming Soundcard
Power Supply	Corsair RM1000
Mouse	Roccat ROC-11-812 Kone EMP Max Performance Razer Basilisk x Hyperspeed Wireless Gaming Mouse
Keyboard	Roccat isku/ fx
Software	Windows 10 Home 64-bit

problems after windows update.

cookiemonster

rtwjunkie

PC Gaming Enthusiast

cookiemonster

rtwjunkie

PC Gaming Enthusiast

cookiemonster

AlienIsGOD

Vanguard Beta Tester

cookiemonster

AlienIsGOD

Vanguard Beta Tester

System Name	Aliens Ryzen Rig \| 2nd Hand Omen
Processor	Ryzen R5 5600 \| Ryzen R5 3600
Motherboard	Gigabyte B450 Aorus Elite (F61 BIOS) \| B450 matx
Cooling	DeepCool Castle EX V2 240mm AIO\| stock for now
Memory	8GB X 2 DDR4 3000mhz Team Group Vulcan \| 16GB DDR4
Video Card(s)	Sapphire Pulse RX 5700 8GB \| GTX 1650 4GB
Storage	Adata XPG 8200 PRO 512GB SSD OS / 240 SSD + 2TB M.2 SSD Games / 1000 GB Data \| SSD + HDD
Display(s)	Acer ED273 27" VA 144hz Freesync \|TCL 32" 1080P w/ HDR
Case	NZXT H500 Black \| HP Omen Obelisk
Audio Device(s)	Onboard Realtek \| Onboard Realtek
Power Supply	EVGA SuperNOVA G3 650w 80+ Gold \| 500w
Mouse	Steelseries Rival 500 15 button mouse w/ Razor Goliathus Chroma XL mousemat \| Logitech G502
Keyboard	Logitech G910 Orion Spark RGB w/ Romer G tactile keys \| Logitech G513 Carbon w/ Romer G tactile keys
Software	Windows 10 Pro \| Windows 10 Pro