RX580 GDDR5 can't see memory

[ciumagcatalin]

Hello,

I am having some issue with a RX580 Sapphire second hand card I recently bought.
The bios that was on the card was showing it as "Unknown" and the mining software I am using (hiveos) does not recognize it. I've tried to flash different versions but non make it start.
Any suggestions on what it might be , or where I can find a suitable bios for it?

I am posting a picture with its serial number. Unfortunate I can't boot in windows with it as I have a server that does not pass boot when I plug it in.
After I flashed a bios it shows as a Hynix memory, buy it does not start and the memory it is not displayed.

Catalin

 

[ciumagcatalin]

I've managed today to get the CPU-z on it.
Is it hardware problem with it as it shows a bus of 32 bit and 0 memory.

 

[W1zzard]

You have no graphics driver installed

 

[Caring1]

You have the wrong Bios on the card.
You have E387 and the card is a E353.

 

[ciumagcatalin]

Can you point me from where to get a compatible one?

 

[Caring1]

Here's a bunch for that card I.D.

TechPowerUp

Extensive repository of graphics card BIOS image files. Our database covers submissions categorized by GPU vendor, type, and board partner variant.

www.techpowerup.com

 

[ciumagcatalin]

I tried multiple versions today and could not really make it work. I end up with this, where I actually see something on the screen.
On some of the versions I was getting an id mistmatch.

I tried multiple versions today and could not really make it work. I end up with this, where I actually see something on the screen.
On some of the versions I was getting an id mismatch.

In other cases Windows was going in blue screen with a Thread stuck in driver issue.