Seagate Solid State Hybrid Drive(SSHD) not working

[Zheng Kit]

Hi guys, so my Seagate SSHD just stopped working yesterday after I forced shutdown my laptop. I don't think it is spinning anymore because usually it would make sound when booting up. Not recognised in Bios and disk management as well.

I have another SSD as my boot drive so this is my secondary drive but most big files are stored inside so I hope to find a way to get back my data.

One more thing, if I have it connected to my laptop, it would slow down my boot time for quite a lot(not sure why) so for now I have removed the drive.

Is there anyway to at least save the data?

 

[80251]

Are there any seagate utilities you can run to check your SSHD drive and retire/swap out bad sectors? That would be the 1st thing I would do.

 

[Zheng Kit]

Are there any seagate utilities you can run to check your SSHD drive and retire/swap out bad sectors? That would be the 1st thing I would do.

They provided some ways that might help but it doesn't work. They do have a data recovery service in Netherlands but it would take too long and too expensive for me.

So I go with the replacement. I'm sending mine back to them and I will get another one, unfortunately the replacement product is not new but hopefully it works fine.

Anyways thanks for your help.

 

[Shrek]

You are scaring me, I have three Seagate Firecuda drives, but the 3.5" version.

 

[newtekie1]

Drive die, make sure your data is backed up no matter what.

 

[Zheng Kit]

You are scaring me, I have three Seagate Firecuda drives, but the 3.5" version.

Well technically I did something that shouldn't be done which is forced shutdown the laptop because its lagging and I can't even do anything to it. I think that's what break the drive. I did it before but I guess it decided to die this time.

Their customer service is very good and helpful so don't worry about it. Just remember to backup data often in case that does happen.

Drive die, make sure your data is backed up no matter what.

Live and learn I guess haha, I'll definitely backup my data from now on. For now I'll use the replacement drive as backup drive and I'll get another SSD for my internal storage.

 

[Shrek]

I don't think a forced shutdown will kill a hard drive.

How much RAM do you have in the laptop? maybe it was paging like crazy.

But yes, it is not a matter of 'if a hard drive will fail', its just a matter of when.

I was happy that the 3.5" version of the Seagate Firecuda does not use shingling; not so sure about the 2.5" version.

 

[newtekie1]

Well technically I did something that shouldn't be done which is forced shutdown the laptop because its lagging and I can't even do anything to it. I think that's what break the drive.

It was probably the opposite. The drive failing caused the laptop to not work properly. The drive was probably dead before you forced the reboot.

 

[dorsetknob]

Another case
calling @seagate_surfer Your help advice needed

 

[Zheng Kit]

It was probably the opposite. The drive failing caused the laptop to not work properly. The drive was probably dead before you forced the reboot.

Now that you talk about it, maybe the failure of the drive is why my laptop lag at that moment. The drive was used only like 8 months though, not even 1 year.

How much RAM do you have in the laptop? maybe it was paging like crazy.

I was happy that the 3.5" version of the Seagate Firecuda does not use shingling; not so sure about the 2.5" version.

I have 16gb of ram(8gbx2). What is singling?

The drive was only like 8 months old, that's a very short lifespan right compared with normal ones?

 

[Shrek]

Shingling
Shingled magnetic recording - Wikipedia

16GB should be more than enough

My 3.5" Seagate Firecudas are all over a year old and still going strong.

 

[newtekie1]

I was happy that the 3.5" version of the Seagate Firecuda does not use shingling; not so sure about the 2.5" version.

Shingling
Shingled magnetic recording - Wikipedia

What does this have to do with the topic? Shingling doesn't affect the life of the drive, and it's really not a bad things. I have several SMR drives, if I didn't tell you they were SMR, you wouldn't know it just using them normally. The only way you would be able to tell is if you tried to transfer a hundreds of GB of data from a high speed source to the drives all at once.

 

[yotano211]

The good thing about the firecuda is the 5 year warranty. I've used the 2.5in 2tb in my laptop for a few years.

 

[Shrek]

With shingling one has to a lot more work writing data as the shingles need to be rebuilt, so yes I think it very much effects the life of the drive.

So if one is paging to the drive, this could be an issue (that is why I asked about the amount of RAM).

 

[Zheng Kit]

The good thing about the firecuda is the 5 year warranty. I've used the 2.5in 2tb in my laptop for a few years.

Yeah I'm glad about that. They are very helpful as well, keep on updating me on any type of possible solutions. Just need to wait for them to collect my broken drive and send me the replacement.

Technically I got my first laptop last year like literally the first one so I'm still learning about all this pc stuff.

With shingling one has to a lot more work writing data as the shingles need to be rebuilt, so yes I think it very much effects the life of the drive.

So if one is paging to the drive, this could be an issue.

I see, that could be an issue but 8 months lifespan is way too short I think haha. I saw some are running for more than 2 years and still fine. I'm not a heavy user as well, I just use it sometimes for gaming, most of the time are for university's assignments.

 

[Shrek]

8 months is way to short, but life in a laptop is tough for a hard drive.

 

[newtekie1]

With shingling one has to a lot more work writing data as the shingles need to be rebuilt, so yes I think it very much effects the life of the drive.

So if one is paging to the drive, this could be an issue (that is why I asked about the amount of RAM).

Hard drives don't wear in any significant way from writes.

 

[Shrek]

Which brings up the question: which part of a hard drive wears out first?

 

[newtekie1]

Which brings up the question: which part of a hard drive wears out first?

It's almost always the electronics on the PCB.

 

[Shrek]

Good to know; I thought it might be bad sectors or some such.

 

[newtekie1]

Good to know; I thought it might be bad sectors or some such.

IME the vast majority die from something other than bad sectors.

 

[Shrek]

Interesting that it is not the moving parts that fail.

 

[newtekie1]

Interesting that it is not the moving parts that fail.

I see some of that too.

 

[Athlonite]

For the laptops I have serviced over the years I have found that excess heat is usually always the killer of their electronics and it's usually always a dead disk

 

[Zheng Kit]

For the laptops I have serviced over the years I have found that excess heat is usually always the killer of their electronics and it's usually always a dead disk

Wow it means if I'm always running my laptop at high temperature my drive will get damage as well.

That could be the cause because my laptop was always reaching 94c when gaming. After I undervolted both cpu and gpu now it's only reaching like 82c, but the drive has already died.