hi there, I am having trouble lately with my sound card Creative Labs Sound Blaster z when it first came out. However, i noticed it was not working. It completely disappeared from device manager. I tried to reinstalled the latest software but it keep saying it can't find the hardware. I goto Sound, video and game controllers: High Definition Audio Controller. then i click on the mini window and click update driver. Next i do Search Automatically for update driver software. It search online and gotten the Sound blaster Audio Controller. BUT IT KEEP SAYING ACCESS IS DENIED. WHY? I done the Run as Administrator to installed the software but doesn't work. I own the computer and have installed many driver with no problem whatsoever. Help AMD 8350 CPU MSI 970-G45 amd motherboard. Windows 10 64 bit version. I used the 64-bit version software for the sound card.