Throttlestop help for i7-9750h on an MSI GS65 (unique case, I've combed forums trying to find a solution)

[Bishop_Boi]

I have a GS65 9SD with i7-9750h and a gtx 1660ti

these are my settings
So I did a reset of my laptop and after re-installing a bunch of drivers and getting it back to how I wanted it (without all the clutter) I booted up some games, problem comes when I can only ever get about 40-60fps in game running around (regardless of the game, I tried Far Cry 4, a game where I usually have gotten over 144fps in, is now struggling to get above 55) or RDR2 i could run near ultra at 75fps is now at around 30)
is there a bios setting that I need to change? twice I've installed from MSI's site the latest BIOs update and nothing has changed.
when launching a game, Voltage ID starts off at 1.1-1.2 but then quickly goes down to 0.8 and multiplier starts at 40 and then down to 26 or so

Please help, I'm stressed out thinking my laptop is dead.

 

[rethcirE]

Disclaimer: Unclewebb will likely have a more concise answer and insight.

Short answer; I believe you need to repaste with new/better thermal paste.

Long answer; In the log it's showing TEMP flag when you reach over 95C. Also showing in the screenshot is your PROCHOT 95 is in Red meaning it was triggered, and max temp sitting at 98C on several cores. It's reaching these temps rather quickly in the log.

The VID starting off at 1.1-1.2V and 41X multiplier on CPU are what begins the thermal throttling quickly and the PC pushes the multiplier and voltage down in order to cool things off. Given even at Max Turbo and 1V+ you're only pushing 50.9W peak there's reason to believe the cooling in your laptop is not performing well. PL1/PL2 limits are much higher in the 70 & 90W range which you're nowhere close to reaching. The problem then is with your cooling, likely inadequate thermal paste between CPU and heatsink.

One other area that's not mentioned; what are the GPU temps while gaming? The 1660Ti may also be reporting significantly high temps which will affect the CPU as well since it is a shared/unified heatsink. A repaste of the GPU will likely also help.

^There you can see the unified heatsink for your model laptop. The CPU is cooled by a single heatpipe and 1 fan and two radiators. The GPU on the other hand has 2 dedicated heatpipes and 2 fans with 2 radiators! Then the VRM's and other small board components all get their own smaller heatpipes and shared cooling. It's vital then that the CPU thermal paste application is done right and mounting pressure is adequate.

Here is a walkthrough. Not the easiest laptop to work on, but still possible -

 

[Bishop_Boi]

Disclaimer: Unclewebb will likely have a more concise answer and insight.

Short answer; I believe you need to repaste with new/better thermal paste.

Long answer; In the log it's showing TEMP flag when you reach over 95C. Also showing in the screenshot is your PROCHOT 95 is in Red meaning it was triggered, and max temp sitting at 98C on several cores. It's reaching these temps rather quickly in the log.

The VID starting off at 1.1-1.2V and 41X multiplier on CPU are what begins the thermal throttling quickly and the PC pushes the multiplier and voltage down in order to cool things off. Given even at Max Turbo and 1V+ you're only pushing 50.9W peak there's reason to believe the cooling in your laptop is not performing well. PL1/PL2 limits are much higher in the 70 & 90W range which you're nowhere close to reaching. The problem then is with your cooling, likely inadequate thermal paste between CPU and heatsink.

One other area that's not mentioned; what are the GPU temps while gaming? The 1660Ti may also be reporting significantly high temps which will affect the CPU as well since it is a shared/unified heatsink. A repaste of the GPU will likely also help.

^There you can see the unified heatsink for your model laptop. The CPU is cooled by a single heatpipe and 1 fan and two radiators. The GPU on the other hand has 2 dedicated heatpipes and 2 fans with 2 radiators! Then the VRM's and other small board components all get their own smaller heatpipes and shared cooling. It's vital then that the CPU thermal paste application is done right and mounting pressure is adequate.

Here is a walkthrough. Not the easiest laptop to work on, but still possible -

the temps for the gpu are 80, thanks for the suggestion but how come it was working perfectly fine before the reset? now no matter what I do I get terrible fps at games, surely that's not a thermal pasting issue.

 

[unclewebb]

it was working perfectly fine

Not sure when it was working perfectly fine. All I know is that it is not working perfectly fine now.

Look at the log file you posted. The constant TEMP messages in the log file and high CPU temperatures indicate thermal throttling is in progress. Your CPU is slowing itself down to protect against any long term damage. The 9750H has a 45W TDP rating and can easily go up to 70W or 80W if the cooling is adequate. Your log file shows that your cooling is not able to keep the CPU from thermal throttling when power consumption is only 27W or 28W.

Until you improve the cooling, you are not going to get maximum performance out of your laptop. @rethcirE has clearly shown what needs to be done.