FOR AMD/ATI use Ticket #
GeCube representative:
I have recently purchased this GC-HV195PG3-E3 x1950 pro 512Mb
http://www.gecube.com/products-detail.php?prod_cat_pid=&prod_cat_id=164&prod_id=63452
On the box it clearly states that fan is temperature/load controlled, however, mine spins at 100% at all times creating very uncomfortable noise.
I have tries to use Catalyst Control Panel 6.12/ATItool 0.26/ATI Tray Tools 1.2.6.977/Everest Ultimate 3.5.761 but apparently none of current utilities can read temperature or fan speed. It also cannot be accessed via card’s bios.
I thought it is a driver issue as with an earlier x1600/50 series from GeCube, apparently the drivers from the box/Catalyst 6.12/ATI’s x1950pro-specific 8-291-1-060822a-036024C do not work either.
If the product is faulty then how do I prove it to the merchant?
I would like to have a solution or if you have no such, a clear reply that the product does not support its functions as advertised as I shall use your reply to RMA the card.
I also cc this email to the person who deals with a relevant support ticket raised by me at AMD/ATI tech support.
I would appreciate a prompt reply.
Thanks in advance.