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Weird error message while dual booting

OrbitzXT

OrbitzXT

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Joined
Mar 22, 2007
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New York City
System Specs
System Name AX-01
Processor Intel Core i5-2500K @3.7 GHz
Motherboard ASRock Z68 Extreme3 Gen3
Cooling Zalman 9700
Memory Kingston HyperX T1 Series 8GB DDR3 1600 MHZ
Video Card(s) GTX 590
Storage Intel X25-M
Display(s) 42" Samsung LED HDTV
Case Antec Twelve Hundred
Audio Device(s) HT | OMEGA STRIKER 7.1
Power Supply Kingwin 1000W
Software Windows 7 64-Bit
My friend just called me saying his laptop stopped working. He had Ubuntu and WinXP on the HD I believe and said he went to update DirectX. After doing so he starting getting a message about
Header does not match the checksum corrupt this is xp image shell is possibly corrupt
Click to expand...

Shell32.dll is what he said the problem was with. Sorry for sketchy details, his cell reception is awful so I didn't quite get what he was saying. Any thoughts for a solution? I told him just reinstall but he said he has files he doesn't want to lose.
 
He could try a Repair. If he has his install disks, he just needs to boot to CD then proceed like he is going to do a fresh install (don't do the first option to repair). Once he get to the next page, there is another option for "repair", that is the one that should clear things up.
 
I told him that already, he doesn't have one on him. I might meet up with him tomorrow to look at it myself or give him a disk to repair or reinstall if it doesn't work. I was just wondering if there was a possible fix I could have him try now that didn't require an XP disk.
 
None that I would attempt via phone...
 
Boot to Ubuntu, back-up all the files he needs to in both Ubuntu and Windows, then do a clean install.
 
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