• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Weird wifi issue with Predator laptop

Sourtrader

New Member
Joined
May 22, 2020
Messages
3 (0.00/day)
I'm running a I7 Predator Helios laptop on windows 10 with a Qualcomm Athenos QCA61x4A wireless Network Adapter. My laptop works fine with other wireless networks and my router and modem have no issues with other devices. When I get connected on my network with my laptop it continues to work fine unless the wifi resets than I cannot connect again. The weird part is it connects only after I've let my laptop completely drain it's battery. I've tried resetting the network, updating drivers and disabling/enabling them but none of that works.

Edit: Power went off again and now the wifi is working on my laptop (on 2.4 ghz). Also before this happened I activated the 5ghz band on my router and my wifi worked just fine while the 2.4ghz was still not connecting to the router.
 
Last edited:

TheLostSwede

News Editor
Joined
Nov 11, 2004
Messages
18,468 (2.47/day)
Location
Sweden
System Name Overlord Mk MLI
Processor AMD Ryzen 7 7800X3D
Motherboard Gigabyte X670E Aorus Master
Cooling Noctua NH-D15 SE with offsets
Memory 32GB Team T-Create Expert DDR5 6000 MHz @ CL30-34-34-68
Video Card(s) Gainward GeForce RTX 4080 Phantom GS
Storage 1TB Solidigm P44 Pro, 2 TB Corsair MP600 Pro, 2TB Kingston KC3000
Display(s) Acer XV272K LVbmiipruzx 4K@160Hz
Case Fractal Design Torrent Compact
Audio Device(s) Corsair Virtuoso SE
Power Supply be quiet! Pure Power 12 M 850 W
Mouse Logitech G502 Lightspeed
Keyboard Corsair K70 Max
Software Windows 10 Pro
Benchmark Scores https://valid.x86.fr/yfsd9w
One guess is that it has nothing to do with the battery being drained, but rather DHCP lease times from the router, they might just happen to coincide with each other. You can try by assigning the laptop a static lease from the router, i.e. it's always given the same IP address by the router and see if that makes a difference.
 

Sourtrader

New Member
Joined
May 22, 2020
Messages
3 (0.00/day)
One guess is that it has nothing to do with the battery being drained, but rather DHCP lease times from the router, they might just happen to coincide with each other. You can try by assigning the laptop a static lease from the router, i.e. it's always given the same IP address by the router and see if that makes a difference.
Just to clarify my laptop will connect after it dies from the battery being completely drained. It seems to be like a hard reset that works.
 
Joined
Jul 25, 2006
Messages
13,956 (2.04/day)
Location
Nebraska, USA
System Name Brightworks Systems BWS-6 E-IV
Processor Intel Core i5-6600 @ 3.9GHz
Motherboard Gigabyte GA-Z170-HD3 Rev 1.0
Cooling Quality Fractal Design Define R4 case, 2 x FD 140mm fans, CM Hyper 212 EVO HSF
Memory 32GB (4 x 8GB) DDR4 3000 Corsair Vengeance
Video Card(s) EVGA GEForce GTX 1050Ti 4Gb GDDR5
Storage Samsung 850 Pro 256GB SSD, Samsung 860 Evo 500GB SSD
Display(s) Samsung S24E650BW LED x 2
Case Fractal Design Define R4
Power Supply EVGA Supernova 550W G2 Gold
Mouse Logitech M190
Keyboard Microsoft Wireless Comfort 5050
Software W10 Pro 64-bit
When I get connected on my network with my laptop it continues to work fine unless the wifi resets than I cannot connect again.
What do you mean by the wifi "resets"? And does everyone get thrown off at that time?

How far away are you from the WAP (wireless access point - typically integrated with router)? Are there any barriers (walls, floors, ceilings, refrigerators, metal filing cabinets) between the WAP and the notebook? What if you connect via Ethernet?

I agree draining the battery should not be needed. Instead of letting it drain, have you tried shutting down the notebook and removing the battery for 30 seconds or so?

Most notebooks have a small, separate switch, or Fn Key combination to quickly turn off the notebook's wifi. You might try cycling through that.
 

Sourtrader

New Member
Joined
May 22, 2020
Messages
3 (0.00/day)
What do you mean by the wifi "resets"? And does everyone get thrown off at that time?

How far away are you from the WAP (wireless access point - typically integrated with router)? Are there any barriers (walls, floors, ceilings, refrigerators, metal filing cabinets) between the WAP and the notebook? What if you connect via Ethernet?

I agree draining the battery should not be needed. Instead of letting it drain, have you tried shutting down the notebook and removing the battery for 30 seconds or so?

By wifi reset I actually mean router/modem turning off from loss of power like a thunderstorm or whatever. I normally use my laptop in the same area and it shows full signal strength. I do have concrete walls between my laptop and router but it's a powerful router and it doesn't change even when I put the laptop next to it.
Also removing the battery and waiting for 30 seconds would probably work but I'm a little nervous taking apart my relatively new laptop and it seems a little more complicated than it should be :/

I agree draining the battery should not be needed. Instead of letting it drain, have you tried shutting down the notebook and removing the battery for 30 seconds or so?
Ok so I tried removing the battery and it's still giving me the same issues, maybe wait longer? I have no clue

What if you connect via Ethernet?

Connecting via Ethernet through the modem works fine
 
Joined
Jul 25, 2006
Messages
13,956 (2.04/day)
Location
Nebraska, USA
System Name Brightworks Systems BWS-6 E-IV
Processor Intel Core i5-6600 @ 3.9GHz
Motherboard Gigabyte GA-Z170-HD3 Rev 1.0
Cooling Quality Fractal Design Define R4 case, 2 x FD 140mm fans, CM Hyper 212 EVO HSF
Memory 32GB (4 x 8GB) DDR4 3000 Corsair Vengeance
Video Card(s) EVGA GEForce GTX 1050Ti 4Gb GDDR5
Storage Samsung 850 Pro 256GB SSD, Samsung 860 Evo 500GB SSD
Display(s) Samsung S24E650BW LED x 2
Case Fractal Design Define R4
Power Supply EVGA Supernova 550W G2 Gold
Mouse Logitech M190
Keyboard Microsoft Wireless Comfort 5050
Software W10 Pro 64-bit
By wifi reset I actually mean router/modem turning off from loss of power like a thunderstorm or whatever.
That would make me think TheLostSwede's DHCP suggestion could be it. I live in Tornado Alley and I kept having DHCP issues with my computers whenever we had an extended power outage. In my case, all my computers suddenly forgot how to print to my networked printer, or how to access files on my NAS. I soon realized it was because my router was assigning different IP addresses to the printer and NAS every time power was restored. So I reserved IP addresses in my router for the printer and NAS and never had problems again.
 
Top