• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Windows wont shut down or even log off! Why?

Not open for further replies.


New Member
Nov 25, 2017
4 (0.01/day)
I put my PC through some pretty heavy debug with my install of a m.2 PCI card. I went through several BIOS reconfigures, and some RAID/ACHI swaps... I had to even do a bcdedit to get my PC to boot at all. I finally got everything working, and everything was looking pretty good. Now I have a strange problem. Other than the intense debug, this is a fresh install of a legit Win 10 Pro.

When I do a Start->Shutdown, the PC says "Restarting" with the spinny dots... then, it goes right back to the login screen. It does not even shut down completely. Its almost like it just logged me out... but... when I logged in, everything is still there. So, its almost like my shutdown request is simply a screen lock. The only way I can shutdown my computer is to do a cli command... "shutdown /s" will do it.

Reboot will reboot... I figure that something got out of sync when I was doing all of the bios and hard reboots during my debug. There was a thing out there about toggling some registry value from 1 to 0, or 0 to 1... I attempted that with no avail. Any other ideas?

Sep 14, 2006
610 (0.14/day)
QLD, Australia
Processor i7 7820X - |Delidded - 4.7GHz - 30 Mesh|
Motherboard MSI X299M Gaming Pro Carbon AC
Cooling Corsair H110i GTX
Memory Corsair Vengeance LED 3400MHz (4 x 8GB) @ 3466MHz 15-14-14-34-280-CR1 1.36V
Video Card(s) MSI GTX 1080 Ti 11GB Gaming X
Storage Samsung 960 EVO NVMe M.2 500GB | Samsung 850 EVO 1TB | Samsung 850 EVO 500GB | OCZ Vertex 3 120GB
Display(s) AOC U3277PWQU 32in 4K
Case Phanteks Enthoo Evolv mATX TG
Audio Device(s) Onboard --> S/PDIF Out --> Logitech Z-5500
Power Supply Corsair HX850i 850W
Mouse Razer Mamba Chroma
Keyboard Corsair Gaming Strafe RGB Cherry MX Silent
Software W10 Pro 64 bit | Ubuntu 18.04
Try running powercfg.exe /hibernate off as an Administrator from Command Prompt
Not open for further replies.