Wednesday, January 29th 2014

Razer Synapse 2.0 Brings Paperless Warranty to the Cloud

Razer, the world leader in high-performance gaming hardware, software and systems, today announced the addition of a warranty function to Razer Synapse 2.0, allowing gamers to quickly register and monitor their warranty period in a single convenient location through Razer's cloud-based hardware configurator.

The new opt-in Warranty function allows for quick registration of Razer's Synapse 2.0-supported products, and also allows users to register other Razer gear, such as analog headsets and mouse mats. Specific to North America, Razer is also removing proof-of-purchase requirements in its product return policy, if the guarantee can be verified automatically with the serial number.

"Razer offers the very best and most innovative gaming equipment in the world; now, we offer the most functional and easily accessible warranty system of its kind," says Min-Liang Tan, Razer co-founder, CEO and creative director. "One of the biggest reasons why we integrated a cloud-based software into our line of hardware was to continue to add value to products after purchase. Synapse 2.0's new warranty utility is the latest example of that, but it's just the tip of the iceberg when it comes to showing what our software is truly capable of."

As with all aspects of Razer Synapse 2.0, the warranty function only requires a connection at the time of registration and is fully functional in offline mode. Warranty registration through the website will also be available for non-Synapse 2.0 users.

More About Razer Synapse 2.0:
Set up instantly from anywhere with the world's first cloud-based settings network for gamers. With Razer Synapse 2.0, gaming preferences for all your Razer devices are locked and loaded any time you need them from any location in the world.

Instantly store your custom settings and Razer add-ons with Razer Synapse 2.0 to completely eliminate the painstaking process of reconfiguring your peripherals each time you log into a new computer. Spend less time in a pause menu and more time dominating the competition with Razer Synapse 2.0.

For more information about Razer Synapse 2.0, please visit www.razerzone.com/synapse2.
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3 Comments on Razer Synapse 2.0 Brings Paperless Warranty to the Cloud

#1
klva80
too damed late :mad:
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#2
NeoCrisis
so how is this any different from other companies that have had online registration through their website?
Posted on Reply
#3
kn00tcn
by: NeoCrisis
so how is this any different from other companies that have had online registration through their website?
why else
to quickly register and monitor their warranty period in a single convenient location
Warranty registration through the website will also be available for non-Synapse 2.0 users
your razer app is probably always running or nearby in a shortcut with auto login, while a website requires to open a browser, go to the right url, login, probably go to some more menu items & urls to eventually reach the warranty section

also it gives them a chance to make a press release that advertises the app again
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