Thursday, November 15th 2007
Dust Voids PLAYSTATION 3 Warranty?
Do you know that dust can void your PS3 warranty? Probably no, so let's start from the beginning:
Source:
The Consumerist
I have kept my 60gb PS3 in Its entertainment center since its purchase. It is known within the PS3 community that the thing is a HUGE dust magnet. I took good care of it...One day I turn it on and put in a disc and it doesn't show up, then it wont eject, finally I get it to eject and I try a blu-ray, nothing, CDs, nothing.said the customer of this poor PS3. After some minor obstacles with the warranty he was able to RMA his console. 5 days later, Sony calls the guy saying that it has taken pictures inside of his PS3 and it was too dirty to be eligible for replacement, so no warranty. The next day he got a call from the same guy, telling him that there is no way Sony could replace the console unless he pay 150$ out-of-warranty replacement fee? Sorry I'm limited on the front page, you'll need to click here or on the source link and continue reading what happens after.
66 Comments on Dust Voids PLAYSTATION 3 Warranty?
Improper matienence is not covered under any warrenty, same goes for neglect. Go buy a new truck, take it off roading for 50miles, then try to get something repaired under warrenty with the mud still caked on. Tell me how that goes for ya.
but I agree. most small appliances should include dust cover damage due to dust collecting in vital vent points & killing the appliance. if they include a dust filter that you can pull out & clean yourself every so often then that would also make the consumer more happier knowing that the manufacturer has thought about consumers rather then leaving us in the sh*t & forking out for repairs for something that isnt coverd in warranty.
Most electronic warranty voids there warranty if it has to do with a clean issue. Warranty's dont cover misuse, abuse, neglect, physical damage...etc.
no longer believe in a god.
Its obviously been misused as DanDaMan said.
these days though everything has to be clear cut or else its guarenteed someone will sue for a company not telling them the obvious. to you and me cleaning an expensive piece of kit is a no brainer - but if sony didnt have the obvious in the warrenty they wouldnt have a leg to stand on over this case.
todays society seems to have witnessed a decline in common sense. here in UK we have adverts about companies being sued because someone slipped on a messy kitchen floor because it wasnt cleaned up. i would have watched where i was going and stepped over the mess then cleaned it up.
in a world run by rules and regulations if someone doesnt follow them then another can sue or get something out of it.
like i said above peoples common sense is declining as they get used to people doing things for them and when they dont they want to know why. at work ive lost count of the amount of times i have told people to do something because any other "normal" person would have just done it anyway. (i.e. the person standing their when they have no customers to serve when their is a pile of work to do, common sense would tell them during their down time they do a bit of work but instead i have to go and physically tell them)
and its people like me that try to look at every point that could effect the case, does the warrenty include cleaning and maintainance? is the damage in the unit due to dust and improper maintainance? could the damage have been avoided? is the owner a complete retard with no common sense? by law do they have legal ground? etc
i understand your point about the hot drink cup and i do believe these days the nanny state has become to overpowering.
i would be extremely p*ssed if this guy sued and won. the guy in question need a good :nutkick:
If they will void on that, then they should have air cleaners or something saying that you should always keep it dusted. Thats the problem with a warranty though "misuse" covers a BROAD spectrum of BS that they can make up.
Unlucky for PS3 owners.