Wednesday, March 18th 2009

Study: Modern Graphics Card Failure Rates

Here's an interesting story with emphasis on graphics cards failure rates. It was interesting for me to see the results, and I hope it will be interesting for you too. The original story comes from Hardware France and is based upon results from a major un-named French retailer. The data of faulty graphics cards was collected in the period of seven months from August 2008 to March of this year. To build the statistics, an ideal sample amount of at least 500 units was used. The statistics provide reliability information on a 'per brand' and 'per GPU model' basis. You're welcome to comment on the results. Read the English version at GPU Cafe here, or the original French version here at Hardware.fr.
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60 Comments on Study: Modern Graphics Card Failure Rates

#51
Polarman
DarkMatterThat's not speculation at all. I'm not implying that this is what happens in this case, but I can guaratee you that those things happen a lot. I don't know if I'm being clear, the things happen, but are probably not affecting the results.
I never had any problems with any of ATI's products to date.
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#52
PVTCaboose1337
Graphical Hacker
Glad I'm always buying good cards with low failure rates!
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#53
DarkMatter
PolarmanI never had any problems with any of ATI's products to date.
Congratulations. But that has nothing to do with what I said. :confused:

Anyway, generally speaking, such claims means nothing and are a poor argument. I can say that I've never been robbered. I can find you millions of people who can say you the same thing, but that doesn't change the fact that there are thousands of robberies every day.
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#54
EastCoasthandle
DarkMatterThat's not speculation at all. I'm not implying that this is what happens in this case, but I can guaratee you that those things happen a lot. I don't know if I'm being clear, the things happen, but are probably not affecting the results.
Contradiction found, post debunked. Thanks for proving my point, again ;)
Posted on Reply
#55
DarkMatter
EastCoasthandleContradiction found, post debunked. Thanks for proving my point, again ;)
:roll: That's not contradiction at all. I don't know where you see that is a contradiction. :roll:
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#56
Mega-Japan
lol, why is it that the ATi stuff seems to own in these graphs (except for that 3870x2 in the 3rd graph)?
ASUS and Sapphire are ownage.
And NVidia cards fall behind by quite a gap against the ATi cards.
And the 4870 just leaves everyone in the dust on the third.
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#57
my_name_is_earl
DarkMatterI wouldn't, unless you have other reasons. Just one retailer over a few months is insufficient to show the real picture statistically speaking. Much less when they are lacking some of the best vendors, like EVGA, BFG, HIS and XFX...

In fact, only Saphire is known to be good with it's cards from that list. Good manufacturers for Ati cards have been Saphire and HIS lately and in Nvidia's camp it's been EVGA, Palit and Zotac IMHO. Things just change and the manufacturers that are on top varies with the time and now it's their time IMHO. That doesn't mean others are bad, but certainly aren't the best.
I agree, had my Sapphire hd3870x2 from the beginning of time and still kicking strong. Most of the failure might come from people that doesn't know how to turn up the fan to keep the card cool. Heat is what killing most card. I also see people who buy new graphic card and their cases has very poor airflow and is clog with dirt so they too might be the cause of failure. I know, I've work at a computer repair place. This chart is somewhat inaccurate for experience user. You'll either hit or miss. You can buy a use card and it lasted forever and you can have a brand new card that lasted an hour happens to me now and then but I still buy em just for testing.
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#58
DrPepper
The Doctor is in the house
EastCoasthandleContradiction found, post debunked. Thanks for proving my point, again ;)
DarkMatter:roll: That's not contradiction at all. I don't know where you see that is a contradiction. :roll:
I don't see the condradiction either, maybe I should get some sleep though :p

Anyway I think that these results don't really mean anything. They don't prove ATI is more reliable than Nvidia or vice versa. What they show is the failure rates from a few vendors and one retailer. I'l give an example. In my personal experience MSI is the most reliable brand. Their products have never failed on me. I've only had one msi board and its hardly used meaning it can't break although the above sentence is still true. While I could say ASUS is less reliable than Asrock because out of 3 asrock boards I've had two still work and the 3 asus boards I have 3 are dead.
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#59
tkpenalty
The statistics don't really mean much because some companies might have had say, GTX280s or passive models sold more often and those models usually suffer from heat death in the end, and as a result the statistics look bad. In point of view's case I wouldn't be surprised if that was true, since they would sell GTX260s or 280s cheaper, and thus more people would buy them.

I would only trust statistics of the faliure rates of the models of cards, and not the manufacturers because of this.
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#60
Haytch
I need to know how these statistics were derived. Untill then i claim, BS.

Im not saying that this is probably close to the real statistics, but failure to provide the implemented figuires on a super wide scale fails to mean anything in my books.

What almost everyone doesnt take into consideration is that the cards always come out of the factory working ( except for that .01% ). Its a production line. Its beyond human interaction which means less chance of a failure.
Then the product is sent elsewhere, and during this shipping proceedure you end up with careless underpaid delivery men whom dont give a shit about an oversized box they have to carry with their sore back and thrown into a store room.

Ive seen staff members of MSY here in Melbourne, Australia, literally kick boxes across the floor into other rooms, and gfx card thrown across the room to be stocked on shelves. Sorry to point the finger at MSY, but their reputation for lack in customer support exceeds their reputation to sell faulty goods.

I will forever travel to Sydney and pick up my AMD/ATi hardware from their Australian head office, bypassing all the noob reseller handling, or Synnexx whom are Victoria's largest import/export reseller of relevant hardware. I wait for the shipment to come in, and always bust balls inorder to make sure im the first and last one to handle my products whenever possible.

Do i need to mention the price difference ? - - -
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