Friday, March 20th 2009

Some Acer Predator Gaming PCs Recalled Due to Overheating Issues

We would like to inform you that Acer today recalled some of its Predator premium gaming PCs due to overheating issues. The reason: the insulation on the computer’s internal wiring can become bent or stripped, causing the wires to overheat while the product is in use. This poses a burn hazard to consumers. Until now two reports of computers short circuiting, resulting in melted internal components and external casing have been sent. The affected models include model numbers ASG7200 and ASG7700 developed from May 2008 through December 2008. Consumers of the affected machines should stop using them and contact Acer for a free repair. See the U.S. Consumer Product Safety Commission recall alert posted here for more information.

Source: CPSC
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29 Comments on Some Acer Predator Gaming PCs Recalled Due to Overheating Issues

#1
alexp999
Staff
:roll:

How did they manage to overheat cables? :wtf:

Cheap PSU or something?
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#2
ZoneDymo
Huge slap in the face, for Acer.
Pre-build FTL.
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#3
alexp999
Staff
Custom Build -> :nutkick: <- Pre-Built
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#4
Conti027
its a neat looking case tho
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#5
DaveK
Would go nice with that orange 24" monitor they have. Case doesn't look too bad though.
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#6
alexp999
Staff
Case might look nice, buts its no good if its capable of melting the internal wiring due to overheating! :roll:
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#7
Solaris17
Creator Solaris Utility DVD
by: alexp999
Case might look nice, buts its no good if its capable of melting the internal wiring due to overheating! :roll:
i want that case...imo im willing to bet they cheaped out by lowering the guage of the wire so their was too much current for how big it was.
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#8
alexp999
Staff
by: Solaris17
...imo im willing to bet they cheaped out by lowering the guage of the wire so their was too much current for how big it was.
That was my thinking too.
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#9
Sc1mitar
that case looks so fucking tight, much better than alienware IMO, i wonder if its all plastic tho...if that was some like lian-li quality or something wud be tight :p
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#10
alexp999
Staff
The slogan for the Predator range is:

Faster. Deeper. Harder. Further

:roll:

I love how this thread about overheating issues, melting cases, risk to human health via electric shock, has turned into how everyone wants the case.
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#11
DanishDevil
by: alexp999


Faster. Deeper. Harder. Further
Hey! They stole my slogan! :roll:
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#12
h3llb3nd4
everyone in this thread is :roll: :D... and everyone would buy the case if if went retail...:laugh:
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#13
Polarman
Overheating wires? :confused:

Maybe they mean cheap wiring.
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#14
EaGle1337
by: alexp999
The slogan for the Predator range is:

Faster. Deeper. Harder. Further

:roll:

I love how this thread about overheating issues, melting cases, risk to human health via electric shock, has turned into how everyone wants the case.
I really doubt it's the case's fault, it's a plasticy case.. Acer needs to not cheap out on psus.
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#15
Bjorn_Of_Iceland
they order this thing?

hehe..

yeah well seriously, that casing looks like fail in the airflow dept.
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#16
fenurch
What about people who've changed GPU's,CPU's e.t.c? How should they get a refund for their burnt GPU?
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#17
ZoneDymo
People trust me, you do NOT want that case, its cheap, really cheap sloppy material which barely holds together.
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#18
Easy Rhino
Linux Advocate
let me tell you another reason why this is fail. the predator in the movie has the ability to recognize heat signatures! oh the irony!!!!!:laugh:
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#19
TreadR
It uses a custom 750W delta electronics psu's... anybody knows about their quality?

Also it uses lc for the cpu but not for the sb, nb and mosfets... I don't know what would be the point of it. On a normal mainboard, that has a cool chipset, it's OK, but if the chipset cooler has a heatpipe system and fins I guess it would require better air flow and probably it was meant to be used with a regular cpu cooler that would blow air over the mainboard... otherwise I can figure how that would increase the overall temperature inside the case.
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#20
FreedomEclipse
~Technological Technocrat~
Im not trolling here but this here is a good reason why I dont/never/find it hard to recommend Acer to friends as well as trust in ANY subsidiarys of ACER Incorporated.

I know Acer mainly more or less focuses on budget to mid range laptops/pcs while also having fairly hi-end systems/laptops. but anyone with half a brain would no doubt spend their hard earned cash to buy from a more reputable & reliable source then Acer who have more then 20-30 'hate' groups on facebook & myspace (not all together of course 30+ = facebook | 30+ =myspace). - do yourself a favour, stay away from ACER/Gateway so you dont need to spend a month waiting for them to send your laptop/pc back to you when you RMA it.

Acer cutting corners doesnt do them any favours both with their already tarnished dodgy reputation & their future/existing customer base.


saying that - just like everything else, when it works its great when it breaks you're in it for the duration.
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#21
TheGuruStud
by: FreedomEclipse
Im not trolling here but this here is a good reason why I dont/never/find it hard to recommend Acer to friends as well as trust in ANY subsidiarys of ACER Incorporated.
I have no comment on their desktops and don't doubt the crap quality....But I do have to disagree on the laptops. They don't have the best price/perf anymore on lappies (HP is doing extremely well with these bad ass 17"ers). Although, the acers I have got for friends have been nothing but top notch (note: only AMD based except for one intel). The HDDs run very cool, everything is durable and the screens look fantastic. They're over a year old and no problems whatsoever.
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#22
Haytch
ROFL, i thought the case looked ugly right from the start. It had obviously poor airflow with a tubby look that turned me off.

I personally feel Acer, like always opted for the cheap way out. Although the case itself would not be to blame, unless the chasis eats into the cables or touches something when the case becomes closed, they still managed to release an unbenched chasis. This type of mistake is what leads to the destruction of any half worthy company.

Ive never bought an Acer case, and after this incident, i dont think ill ever consider them. I have used Acer products in the past, for example their laptops and never had a hardware issue, but then again, pre-quadcore laptops arnt worth talking about.

Does this, would this, is this making Acer liable for the entire pc, are they responsible for entire replacements here ? What happens if a client wishes their money back for a faulty good sold ? Norti Acer. . .
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#23
vontrapp
Seriously I just signed up to say this:

That's one BAD looking case, it's seriously the worst looking thing I've seen in ages. Looks like the designer took a Transformers trip from memory lane...but he was already fired from his designing job 5 years ago :roll:

This is so ugly I wouldn't give it to my ex-mother in law (though it looks a bit like a vacuum cleaner :laugh: )

Thanks for the laugh
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#24
Mussels
Moderprator
whoever wrote that press release didnt have a clue what they were talking about, but its clear enough if you read it.

Wires got stripped of their insulation. Probably got caught in the door or something, cause the guys making these things arent paid to do cable management.

Stripped wires caused a small short, which led to the wires overheating - then the rest of the wires started melting.


I've had this happen when someone hooked a 7V fan adaptor of mine back into the 12V rail, it melted all the wiring in between to the floor of the case.
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#25
Haytch
by: Mussels
I've had this happen when someone hooked a 7V fan adaptor of mine back into the 12V rail, it melted all the wiring in between to the floor of the case.
oucH :
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