I recently bought a Dell xps 15z. I also bought an external hard drive that is usb 3.0 compatible.
My transfer rate is only 48mb/s, either upstream or downstream.
Yesterday I spent two hours with tech support trying to trouble shoot, to no avail. He was suppose to call me today but hasn't called yet. I called again and spoke to a different tech support. She went through a lenthy reason, talking about bottlenecks and southgate and northgate, and that the 48mb/s was correct. I told her I didn't believe her.
If I buy a Dell that advertises usb 3.0 ports, then shouldn't I expect usb 3.0 performance?
I suspect Dell sent out a bunch of 15z's with the wrong motherboard and is trying to cover it up.
What is the truth about usb 3.0 ports?
Thanks
My transfer rate is only 48mb/s, either upstream or downstream.
Yesterday I spent two hours with tech support trying to trouble shoot, to no avail. He was suppose to call me today but hasn't called yet. I called again and spoke to a different tech support. She went through a lenthy reason, talking about bottlenecks and southgate and northgate, and that the 48mb/s was correct. I told her I didn't believe her.
If I buy a Dell that advertises usb 3.0 ports, then shouldn't I expect usb 3.0 performance?
I suspect Dell sent out a bunch of 15z's with the wrong motherboard and is trying to cover it up.
What is the truth about usb 3.0 ports?
Thanks