Wednesday, November 27th 2019
HP Enterprise SSD Firmware Bug Causes them to Fail at 32,768 Hours of Use, Fix Released
HP issued a warning to its customers that some of its SAS SSDs come with a bug that causes them to fail at exactly 32,768 hours of use. For an always-on or high-uptime server, this translates to 3 years, 270 days and 8 hours of usage. The affected models of SSDs are shipped in many of HP's flagship server and storage products, spanning its HPE ProLiant, Synergy, Apollo, JBOD D3xxx, D6xxx, D8xxx, MSA, StoreVirtual 4335 and StoreVirtual 3200 product-lines.
HP has released an SSD firmware update that fixes this bug and cannot stress the importance of deploying the update enough. This is because once a drive hits the 32,768-hour literal deadline and breaks down, both the drive and the data on it become unrecoverable. There is no other mitigation to this bug than the firmware update. HP released easy to use online firmware update tools that let admins update firmware of their drivers from within their OS. The online firmware update tools support Linux, Windows, and VMWare. Below is a list of affected drives. Get the appropriate firmware update from this page.
HP has released an SSD firmware update that fixes this bug and cannot stress the importance of deploying the update enough. This is because once a drive hits the 32,768-hour literal deadline and breaks down, both the drive and the data on it become unrecoverable. There is no other mitigation to this bug than the firmware update. HP released easy to use online firmware update tools that let admins update firmware of their drivers from within their OS. The online firmware update tools support Linux, Windows, and VMWare. Below is a list of affected drives. Get the appropriate firmware update from this page.