Why I'm now an Apple fan...

[ThE_MaD_ShOt]

We tried the store first, but where it is an Apple phone, Apple must take care of it.

 

[Aquinus]

I wish I could have but she really needs her phone for work.

I use mine for work too, so if mine broke, that wouldn't be feasible. I have an iPhone 4S, not because I wanted one, but because work would only pay for most of the phone if I got an iPhone. If I went with an android based phone I would be on my own.

 

[ThE_MaD_ShOt]

I use mine for work too, so if mine broke, that wouldn't be feasible. I have an iPhone 4S, not because I wanted one, but because work would only pay for most of the phone if I got an iPhone. If I went with an android based phone I would be on my own.

I hear you man. Her next phone will be an Android based phone.

 

[Aquinus]

I hear you man. Her next phone will be an Android based phone.

Me too, unless work pays for a new one when this one dies.

 

[ShiBDiB]

One event where you got a nice customer service and multiple broken items make you like a company? God damn your naive.

In other news, Apple is now suing to get the Galaxy S3 off the market.

 

[de.das.dude]

to me any product that breaks down within 6 months from purchase is a shitty product. my asus motherbroard broke down ever 6months i had it replaced. and i am never buying their motherboards again.

 

[MxPhenom 216]

One event where you got a nice customer service and multiple broken items make you like a company? God damn your naive.

In other news, Apple is now suing to get the Galaxy S3 off the market.

yep suing rather than trying to make a better product....

 

[Frick]

to me any product that breaks down within 6 months from purchase is a shitty product. my asus motherbroard broke down ever 6months i had it replaced. and i am never buying their motherboards again.

Makes no sense. I honestly do not understand this stance.

 

[n-ster]

I accept that there are duds, if it doesn't work out once, I'm not gunna blacklist them like de.das.dude lol

 

[Kantastic]

Not in the USA, it isn't. Most customer service reps I talk to do try to sympathize with you. Apple stresses empathy, not sympathy. The "Geniuses" objective is to admit no fault of Apple even if they are responsible. Also, all the stores that compete with Apple Store don't require appointments like Apple does (unless it is to arrange delivery of something). Apple cares little about the problem and a lot about brainwashing the customer into buying more/coming back. This, as far as I know, is uniquely Apple.

Kantastic is proof it works. A situation that should have resulted in never entering an Apple Store again except for a refund has resulted in, apparently, a lifelong customer.

I'll reiterate one last time that the Apple store I go to is in the heart of Manhattan, right next to Central Park, and designed after I.M. Pei's Louvre in Paris. It has become a staple of New York City, and for tourists it is arguably a destination more worthwhile to see than Ground Zero or the Empire State. It's true that all the stores that compete with Apple don't require appointments, but there is no guarantee as to how long one would have to wait. I waited half an hour at Best Buy in a remote shopping mall to exchange my Apple Smart Cover for a different color when there were 2 people ahead of me because the employee was busy chatting with her coworker and the customer she was taking care of. If you walked into a Best Buy in the same location as the 59th and 5th Apple store, I'm sure you would be waiting hours for GeekSquad to check out your product. I could have gone to any other Apple store in Manhattan, but I chose that one for the ease of transportation and the fact that it's an architectural marvel that literally took my breath away when I saw it.

Why does it concern me whether or not Apple admits any fault to the product being less than ideal? As long as I walk out with a brand new, perfect iPad (which I did), I can care less about what they do overseas and about what ongoing lawsuits they have against other companies. They even took me into the VIP room so I could shut the door and turn the lights off to test for any backlight leakage. You argue that they brainwashed me. Brainwashed me with what? Great customer service? Insanely friendly employees that were a joy to work with? The confidence that if any of my other Apple products had issues I would be well taken care of? The fact that they're open 24/7 365 days a year so that my downtime if a device should fail is a whopping 2 hours? Yeah, they sure brainwashed me alright. I'm sure nobody else has ever had to go back to a store multiple times to exchange an item. Never. Ever. Never ever never ever never ever ever ever. Ever.

My sister's iPad was perfect right from the beginning, and we purchased it at the same time (same invoice actually). I'm particularly picky with my electronics, so a dead pixel that goes unspotted for days and can only be seen in the darkest images might have been acceptable to many customers. Backlight leakage that can only be seen when the room is pitch black and I have brightness set to max with a completely dark image might have also been acceptable to many customers.

PS - Say hi to the Apple store.

 

[AphexDreamer]

Why does it concern me whether or not Apple admits any fault to the product being less than ideal? As long as I walk out with a brand new, perfect iPad (which I did), I can care less about what they do overseas and about what ongoing lawsuits they have against other companies. ]

This sums it up right here. He could care less what the truth about apple is as long as he has an Ipad. Whether they be stealing patents, monopolizing, false advertising, they could do so much under the restrictions stated in your quote that you'd rather remain ignorant to any negative image of Apple as long as you have an apple product.

 

[Kantastic]

This sums it up right here. He could care less what the truth about apple is as long as he has an Ipad. Whether they be stealing patents, monopolizing, false advertising, they could do so much under the restrictions stated in your quote that you'd rather remain ignorant to their true image as long as you have an apple product.

Oh so I'm wrong for looking out for my own personal interests, as opposed to those of giant electronics manufacturers like Asus and Samsung because there CEOs are crying about the 5% decrease in their fat bonus checks? Stop being so naive. Those companies care no more about product innovation and consumer happiness than Apple does, they care about profit. If you can't, don't, or refuse to see that simple concept, you have no place complaining about company A or company B for their business ethics. Is it also wrong that I value the fact that Apple is providing thousands of comfortably paid jobs for Americans when the unemployment rate is still unacceptably high in this country?

Oh and lets be ignorant and only acknowledge Apple's patent thefts and Apple's monopoly. Apple is also the only company to ever falsely advertise a product. Yup, yup yup.

 

[AphexDreamer]

Oh so I'm wrong for looking out for my own personal interests, as opposed to those of giant electronics manufacturers like Asus and Samsung because there CEOs are crying about the 5% decrease in their fat bonus checks? Stop being so naive. Those companies care no more about product innovation and consumer happiness than Apple does, they care about profit. If you can't, don't, or refuse to see that simple concept, you have no place complaining about company A or company B for their business ethics. Is it also wrong that I value the fact that Apple is providing thousands of comfortably paid jobs for Americans when the unemployment rate is still unacceptably high in this country?

I never said you were wrong. I never complained.

And lots of other companies are giving jobs duh.

 

[Kantastic]

I never said you were wrong. I never complained.

And Apple is giving way more Jobs over seas then they are here.

So? They likely provide more jobs for Americans than all of your beloved companies combined.

Why are you using a Microsoft operating system anyway? Aren't you against monopolies? PM me and I'll send you a download link for a great version of Linux!

 

[AphexDreamer]

So? They likely provide more jobs for Americans than all of your beloved companies combined.

Actually

"As Cameron knows, Apple is a byword of everyday sleekness. Yet there is another way of viewing the company. Focus instead on the way it does business, and all those iPhones, iPods and iPads aren't just exemplars of design and user-friendliness: they are devices that destroy western jobs. And they do so needlessly, because if the California-based giant manufactured its goods in America rather than China, it could still make profits that would be the envy of every other US business."

http://www.guardian.co.uk/technology/2012/apr/23/bad-apple-employ-more-us-workers

EDIT: Microsoft gave this OS to me for free since I did their Party Pack thing... I didn't pay them for it. Oh and I do use Linux.

 

[OneMoar]

this thread speaks a lot about apples build quality
so out of 4 pieces of 600 dollar hardware you got one that worked correctly ...
mean while over in android land you can buy a tablet with 3x's the computing power for less then half the cost

 

[johnspack]

Sorry, but I can't resist... powerpc was the future? now macs just run intel and geforce, and bootcamp?... where is the innovation in that? total sell out in the end.

 

[Kantastic]

Actually

"As Cameron knows, Apple is a byword of everyday sleekness. Yet there is another way of viewing the company. Focus instead on the way it does business, and all those iPhones, iPods and iPads aren't just exemplars of design and user-friendliness: they are devices that destroy western jobs. And they do so needlessly, because if the California-based giant manufactured its goods in America rather than China, it could still make profits that would be the envy of every other US business."

http://www.guardian.co.uk/technology/2012/apr/23/bad-apple-employ-more-us-workers

Right, because Apple is the only company that doesn't manufacture devices in America. Where is Google's Nexus 7 tablet made? Where are Dell, HP, Gateway, etc computers built? And where are the hundreds of stores filled with American employees of the aforementioned brands that you seem to be completely fine with?

 

[AphexDreamer]

Right, because Apple is the only company that doesn't manufacture devices in America. Where is Google's Nexus 7 tablet made? Where are Dell, HP, Gateway, etc computers built? And where are the hundreds of stores filled with American employees of the aforementioned brands that you seem to be completely fine with?

And I never said I was fine with other Brands either.

 

[Kantastic]

And I never said I was fine with other Brands either.

Then what point are you trying to make? Why are you singling out Apple when every other company has similar (or worse) business ethics?

this thread speaks a lot about apples build quality
so out of 4 pieces of 600 dollar hardware you got one that worked correctly ...
mean while over in android land you can buy a tablet with 3x's the computing power for less then half the cost

Source please? And also find me one with a display as gorgeous as Apple's retina display. No, Asus's TF700T's 1200P display does not even come close. Next?

 

[AphexDreamer]

Then what point are you trying to make? Why are you singling out Apple when every other company has similar (or worse) business ethics?

Because of the claims and reasoning that you are using to single out Apple.

 

[Kantastic]

Because of the claims and reasoning that you are using to single out Apple.

I hope you realize you make no sense.

 

[OneMoar]

Sorry, but I can't resist... powerpc was the future? now macs just run intel and geforce, and bootcamp?... where is the innovation in that? total sell out in the end.

PPC was not a innovation it was a expansion of a idea(RISC) created by a man by the name of John Cocke

 

[AphexDreamer]

I hope you realize you make no sense.

How am I not?

You made a thread singling out Apple, putting them on Top, and you gave your reasons why and their weak.

But people have liked other things for less.

 

[johnspack]

That's a nice history lesson, but what happened to it? Now macs are just pcs running a mutated version of bsd. Instead of one running on ppc... oh well, doesn't really matter. Sorry, just in a bad mood tonight I guess...