Opened my video card package and got a huge surprise ...

[[I.R.A]_FBi]

i bought a Foxconn 7900GS Overclock edition and got a huge surprise, a loose capacitor fell out alongside a little black... what could be a spacer, with 2 holes large enought for the capacitor legs to go thru. refernecing the online image, the cap at the left closest to the camera is whats missing, but i see no space there for it, the holes are all soldered up. but there is a space behind the second "purple top" cap alongside the shiny solder, right next to the heatsink, what to do?

 

[Namslas90]

If you can RMA it. If not check the back of the board for the legs sticking through but with no cap on top. Then you just gotta get it soldered in right. You can use a thiner spacer if the legs are no longer long enough or get a new cap.

 

[MunkeyQ]

I'd send it back as DOA. Don't fiddle with it as the PCB is probably damaged too and they might not take it back. Those caps are SMT so the pads might have come with the cap.

Unlucky there, it must be a bitch to have a shiny new part arrive borked.

 

[[I.R.A]_FBi]

ive been waiting 3 months on this card .. im in jamaica and the damn USPS botched the delivery, lost it more times than i care to count. the thing is, the capactor has its legs, looks almost like it wasnt ever sodlered on.

 

[[I.R.A]_FBi]

looking again i see the holes, its dead, have to pay to ship it to the damn USA, fawk ...

 

[DaMulta]

Well I would plug it in and see what it does. Or is the missing one in the box?

 

[[I.R.A]_FBi]

the missing cap is in the box

 

[DaMulta]

Then soder that thing back on. It's not hard to do.

 

[[I.R.A]_FBi]

orly?
why not rma it? even thought its goign to cost me an arm and leg to send back and recieve?

 

[Namslas90]

orly?
why not rma it? even thought its goign to cost me an arm and leg to send back and recieve?

Fix it yourself and you don't have to wait, builds confidence, gives you "bragging rights", and saves on shipping costs. It's realy not hard and if you do a good job and it still don't work you can still RMA it. It arrived BROKE!!

 

[[I.R.A]_FBi]

 

[Namslas90]

 

[[I.R.A]_FBi]

 

[[I.R.A]_FBi]

feel ,like crying ... it may cost me around 50 USD to ship it back and get my courier to deliver it to me .. still contempolating what to do

 

[bruins004]

feel ,like crying ... it may cost me around 50 USD to ship it back and get my courier to deliver it to me .. still contempolating what to do

Damn.
That is half the price of that card in the US.
You can now find a 7900GS for a little over $100

 

[Ketxxx]

Just get the damn soldering iron out already.

 

[newtekie1]

Call Foxconn and bitch until they agree to pay return shipping.

 

[[I.R.A]_FBi]

Call Foxconn and bitch until they agree to pay return shipping.

thast what im going to do, i jsut emailed them, need to get some credit for my phone then ill call them. i'd like to send it str8 to them.

 

[[I.R.A]_FBi]

well im screwed ...

Dear Oliver:

Our warranty does not covered physical damage products. Please refer to our warranty policy link below under Warranty Exclusions section. http://www.foxconnchannel.com/en-us/service/Repair_read.aspx?ID=en-gb0000001

 

[Namslas90]

well im screwed ...

Time to bust out and dust off the old soldering Iron I guess. Just make sure to "observe polarity" when puttin it back on!!

 

[Ripper3]

It's not "damaged" it's a freakin factory defect.

 

[Namslas90]

BTW if you "fix" it it isn't "Physical Dammage" anymore!

 

[Wile E]

Just call and talk to them. Tell them your situation. They should be able to work something out for you.

 

[[I.R.A]_FBi]

the leg of one of the caps looks as if its going to break so i gots to get a brand new cap ... off to teh electronics store 2mrw ...

 

[[I.R.A]_FBi]

Just call and talk to them. Tell them your situation. They should be able to work something out for you.

ok ... ill call them BEFORE i go to teh electronics store ...