Hello!
I have this problem in my laptop with i7-8750H CPU that when i am using it under heavy load or doing Cinebench 15, TS Bench (1024M) it always force shutdown / restart instead of throttling down. Sometimes it would succeed to finish the Cinebench but most of the time it will force restart. During this restart, it would force restart again when it reached the log in display, it would continue like this unless I turned it off for about 5 mins then turned on and it would work normally.
I have also noticed that during the force restart, if i removed the AC adapter and let it boot on battery the force restart loop will not happen.
I have done another TS Bench at 256M and it force restart again also, i have attached the screenshot of the limit reasons after this. I noticed that BDPROCHOT got yellow status even if i unchecked this on the settings.
What do you think is the problem and any suggestions to troubleshoot?
I have attached screenshots of my Throttestop settings and log files for your reference.
Thank you in advance.
I have this problem in my laptop with i7-8750H CPU that when i am using it under heavy load or doing Cinebench 15, TS Bench (1024M) it always force shutdown / restart instead of throttling down. Sometimes it would succeed to finish the Cinebench but most of the time it will force restart. During this restart, it would force restart again when it reached the log in display, it would continue like this unless I turned it off for about 5 mins then turned on and it would work normally.
I have also noticed that during the force restart, if i removed the AC adapter and let it boot on battery the force restart loop will not happen.
I have done another TS Bench at 256M and it force restart again also, i have attached the screenshot of the limit reasons after this. I noticed that BDPROCHOT got yellow status even if i unchecked this on the settings.
What do you think is the problem and any suggestions to troubleshoot?
I have attached screenshots of my Throttestop settings and log files for your reference.
Thank you in advance.