don`t know if i have a GPU or PSU problem

Magiccbot · Apr 19, 2021

I can reach 100% usage on some games but with others my pc just crashes and same with GPU stress tests like furmark, i have a Nvidia GTX 960 2gb and my PSU is a Agresgame 500 watt 80+ Bronce (brand new) paired with a i5 4570, anything helps

trog100 · Apr 19, 2021

it could be the cpu.. without swapping parts out its hard to pinpoint such problems..

trog

Magiccbot · Apr 19, 2021

trog100 said:
it could be the cpu.. without swapping parts out its hard to pinpoint such problems..

trog

i have already taken the gpu out and ran the same benchmarks without crashing

milewski1015 · Apr 19, 2021

Magiccbot said:
I can reach 100% usage on some games but with others my pc just crashes

What games work fine and which ones crash? What kind of crashes are we talking? A hard freeze? Unresponsive black screen? BSOD?

Magiccbot said:
GPU stress tests like furmark or prime95

Prime95 is a CPU stress test. If you're crashing while running only Prime95 then it's likely not a GPU issue.

Is anything in your system overclocked: CPU, RAM frequency, GPU? I would try clearing CMOS and running the problem games/tests and seeing if you still get the crashes.

Magiccbot said:
i have already taken the gpu out and ran the same benchmarks without crashing

Using a different GPU or using the iGPU on your 4570?

Magiccbot · Apr 19, 2021

milewski1015 said:
What games work fine and which ones crash? What kind of crashes are we talking? A hard freeze? Unresponsive black screen? BSOD?

Prime95 is a CPU stress test. If you're crashing while running only Prime95 than it's likely not a GPU issue.

Is anything in your system overclocked: CPU, RAM frequency, GPU? I would try clearing CMOS and running the problem games/tests and seeing if you still get the crashes.

i`ll try this and nothing is overclokced, my monitor usually says "unsopported video format or framrate" then my pc reboots or it freezes and i have to hard reset. i apologize i confused prime 95 with another stress test, i run minecraft with shaders and path traced shaders with gpu usage at 100% but if i move to something else like fortnite at high 1080p pc reboots instantly 720p doesn`t reboot 75% of the time. also on video editing i can edit just fine but when i do anything to do with masking my pc also reboots. thanks for taking your time to help me

milewski1015 · Apr 19, 2021

Magiccbot said:
i`ll try this and nothing is overclokced, my monitor usually says "unsopported video format or framrate" then my pc reboots or it freezes and i have to hard reset. i apologize i confused prime 95 with another stress test, i run minecraft with shaders and path traced shaders with gpu usage at 100% but if i move to something else like fortnite at high 1080p pc reboots instantly 720p doesn`t reboot 75% of the time. also on video editing i can edit just fine but when i do anything to do with masking my pc also reboots. thanks for taking your time to help me

Can you fill out your system specs here? https://www.techpowerup.com/forums/account/specs. I know you already mentioned CPU, GPU, and PSU, but without knowing everything that makes up your system, it's harder for us to help. I'm especially curious what monitor you have.

The "unsupported video format or framerate" error: is that an error that windows reports or something that your monitor shows (like it would show "no signal detected" if you turned it on and didn't have anything hooked up, if that makes sense)?

Are your graphics drivers up to date?

What type of display cable are you using? DVI? HDMI? Displayport? Have you tried another display cable to make sure it's not a faulty cable?

Magiccbot · Apr 19, 2021

milewski1015 said:
What games work fine and which ones crash? What kind of crashes are we talking? A hard freeze? Unresponsive black screen? BSOD?

Prime95 is a CPU stress test. If you're crashing while running only Prime95 than it's likely not a GPU issue.

Is anything in your system overclocked: CPU, RAM frequency, GPU? I would try clearing CMOS and running the problem games/tests and seeing if you still get the crashes.

Using a different GPU or using the iGPU on your 4570?

using the igpu in the i5 4570

milewski1015 said:
Can you fill out your system specs here? https://www.techpowerup.com/forums/account/specs. I know you already mentioned CPU, GPU, and PSU, but without knowing everything that makes up your system, it's harder for us to help. I'm especially curious what monitor you have.

The "unsupported video format or framerate" error: is that an error that windows reports or something that your monitor shows (like it would show "no signal detected" if you turned it on and didn't have anything hooked up, if that makes sense)?

Are your graphics drivers up to date?

What type of display cable are you using? DVI? HDMI? Displayport? Have you tried another display cable to make sure it's not a faulty cable?

using up to date drivers and currently using hdmi but moving to dvi in a couple of days

R-T-B · Apr 19, 2021

I strongly suspect that PSU is subpar, and may be the center issue.

Magiccbot · Apr 19, 2021

R-T-B said:
I strongly suspect that PSU is subpar, and may be the center issue.

i also believe but that`s why i came here before i waste any money

milewski1015 · Apr 19, 2021

Magiccbot said:
currently using hdmi but moving to dvi in a couple of days

Have you tried a different HDMI cable? DVI is an older interface and I doubt you'll see any improvement. It doesn't support audio channels and requires a dual link DVI cable to push a 1080p 144Hz display, a single link DVI cable will not.

System Name	Dell optiplex 9020 Sff
Processor	intel core i5 4570
Motherboard	Dell Optiplex 9020 Sff
Cooling	be Quiet! BK008 Pure Rock Slim
Memory	16gb Generic memory
Video Card(s)	Nvidia Gtx 960 2Gb
Storage	Adata 480gb Ssd + Samsung 7200 rpm hdd
Display(s)	Sanyo 32'
Case	iMicro CA-HX300
Audio Device(s)	Monitor Speakers
Power Supply	ARESGAME Power Supply 500W 80+ Bronze
Mouse	Razor Viper Mini
Keyboard	Razor Black Widow ultimate 2014

System Name	money pit..
Processor	Intel 9900K 4.8 at 1.152 core voltage minus 0.120 offset
Motherboard	Asus rog Strix Z370-F Gaming
Cooling	Dark Rock TF air cooler.. Stock vga air coolers with case side fans to help cooling..
Memory	32 gb corsair vengeance 3200
Video Card(s)	Palit Gaming Pro OC 2080TI
Storage	150 nvme boot drive partition.. 1T Sandisk sata.. 1T Transend sata.. 1T 970 evo nvme m 2..
Display(s)	27" Asus PG279Q ROG Swift 165Hrz Nvidia G-Sync, IPS.. 2560x1440..
Case	Gigabyte mid-tower.. cheap and nothing special..
Audio Device(s)	onboard sounds with stereo amp..
Power Supply	EVGA 850 watt..
Mouse	Logitech G700s
Keyboard	Logitech K270
Software	Win 10 pro..
Benchmark Scores	Firestike 29500.. timepsy 14000..

System Name	Dell optiplex 9020 Sff
Processor	intel core i5 4570
Motherboard	Dell Optiplex 9020 Sff
Cooling	be Quiet! BK008 Pure Rock Slim
Memory	16gb Generic memory
Video Card(s)	Nvidia Gtx 960 2Gb
Storage	Adata 480gb Ssd + Samsung 7200 rpm hdd
Display(s)	Sanyo 32'
Case	iMicro CA-HX300
Audio Device(s)	Monitor Speakers
Power Supply	ARESGAME Power Supply 500W 80+ Bronze
Mouse	Razor Viper Mini
Keyboard	Razor Black Widow ultimate 2014

Processor	Ryzen 5 5600X
Motherboard	MSI MPG X570S Carbon Max Wifi
Cooling	CPU: bequiet! Dark Rock 4. Case fans: 2x bequiet Silent Wings 3 140s, 2x Silent Wings 3 120s
Memory	2 x 8 GB Patriot Viper Steel DDR4-4400 C19
Video Card(s)	Sapphire NITRO+ RX 5700 XT
Storage	2TB Mushkin Pilot-E M.2, 1 TB SK Hynix P31 M.2, 1 TB Inland Professional, 500 GB Samsung 860 Evo
Display(s)	MSI Optix MAG271CQR 1440p 144Hz, MSI Optix MAG241C 1080p 144Hz
Case	Lian Li Lancool III
Audio Device(s)	Philips SHP9500, V-Moda BoomPro, Sybasonic Better Connectivity USB DAC/Amp
Power Supply	EVGA SuperNOVA G3 80+ Gold 750W
Mouse	Glorious Model D Wireless
Keyboard	Custom Qwertykeys Navy QK80: Sarokeys Strawberry Wine switches, GMK CYL DMG3 keycaps

System Name	Dell optiplex 9020 Sff
Processor	intel core i5 4570
Motherboard	Dell Optiplex 9020 Sff
Cooling	be Quiet! BK008 Pure Rock Slim
Memory	16gb Generic memory
Video Card(s)	Nvidia Gtx 960 2Gb
Storage	Adata 480gb Ssd + Samsung 7200 rpm hdd
Display(s)	Sanyo 32'
Case	iMicro CA-HX300
Audio Device(s)	Monitor Speakers
Power Supply	ARESGAME Power Supply 500W 80+ Bronze
Mouse	Razor Viper Mini
Keyboard	Razor Black Widow ultimate 2014

System Name	Pioneer
Processor	Ryzen R9 7950X
Motherboard	GIGABYTE Aorus Elite X670 AX
Cooling	Noctua NH-D15 + A whole lotta Sunon and Corsair Maglev blower fans...
Memory	64GB (4x 16GB) G.Skill Flare X5 @ DDR5-6000 CL30
Video Card(s)	XFX RX 7900 XTX Speedster Merc 310
Storage	2x Crucial P5 Plus 2TB PCIe 4.0 NVMe SSDs
Display(s)	55" LG 55" B9 OLED 4K Display
Case	Thermaltake Core X31
Audio Device(s)	TOSLINK->Schiit Modi MB->Asgard 2 DAC Amp->AKG Pro K712 Headphones or HDMI->B9 OLED
Power Supply	FSP Hydro Ti Pro 850W
Mouse	Logitech G305 Lightspeed Wireless
Keyboard	WASD Code v3 with Cherry Green keyswitches + PBT DS keycaps
Software	Gentoo Linux x64