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Technical Issues - TPU Main Site & Forum (2022)

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W1zzard said:
Yeah I emailed them, but no response. Does anyone have a way to contact them?
Click to expand...

I do through the moderation private forum.

I am a moderator on Heatware.

Shoot me a PM with the email that you sent, (just the text of course) and I'll send him a personal message with it.

It can sometimes take a few days to get him to respond, but he is usually pretty good and communications.
 
The "Relative Performance" chart is rendered incorrectly on Firefox-based browsers on mobile if horizontal resolution is low. Appears fine on Chromium-based:


Screenshot_20220117-143444.png
Screenshot_20220117-143344.png
 
I cant seem to quote people and have it display correctly when typing my reply. tried on Win 10 Chrome, Edge and Android Chrome
 
wolf said:
tried on Win 10 Chrome, Edge and Android Chrome
Click to expand...
I'm not seeing this in FireFox. Let me try Iron, BRB..

wolf said:
I cant seem to quote people and have it display correctly when typing my reply. tried on Win 10 Chrome, Edge and Android Chrome
Click to expand...
Nope. This is from Iron(secure Chromium fork). Works just fine..

Ok, back in Firefox. What you might want to try is clearing your browser cookies and site data.
 
Getting some serious lag right now, especially loading images on the forum (including the one above in this thread, it just loaded... now)
 
Mussels said:
Getting some serious lag right now, especially loading images on the forum (including the one above in this thread, it just loaded... now)
Click to expand...


Hmm, not seeing it on this end. Maybe the provider? Check a different site maybe? See if it is loading slow.
 
Mussels said:
Getting some serious lag right now, especially loading images on the forum (including the one above in this thread, it just loaded... now)
Click to expand...
Still happening? Post a traceroute to www.techpowerup.com and tpucdn.com.
If it's images specifically, could be your local Cloudflare having issues

Nuke Dukem said:
The "Relative Performance" chart is rendered incorrectly on Firefox-based browsers on mobile if horizontal resolution is low.
Click to expand...
Looks perfectly fine for me on Firefox iOS, Firefox desktop with narrow window, Firefox desktop simulating various mobile devices
Any idea how to repro?
 
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pings seemed fine, everything just loaded really slow

i made sure my actual connection was idle, as you said may have been a cloudflare issue
 
W1zzard said:
Looks perfectly fine for me on Firefox iOS, Firefox desktop with narrow window, Firefox desktop simulating various mobile devices
Any idea how to repro?
Click to expand...

Yes, now I do. I dug deeper and found out it's not the narrow resolution at all. The phone that I found the issue on had the text/font setting on "Large" from the factory -- I guess because the screen is really small by modern standards, but the resolution is not that low, so "default" text would look absolutely tiny.

So, using two Android phones at three resolutions (540x1080, 720x1280 and 1080x1920) I reproduced the issue. In all instances, text/font settings "Small" and "Default" both display okay, but using "Large" and anything above causes Firefox-based mobile browsers to break the performance table. Chromium-based browsers only scale the title and bottom text of the table -- no problem there. I also tried reproducing it in Windows at 150% scaling or simulating really low resolutions, but nothing broke it.

Behold, my MS Paint skillz, just to see it all at a glance:

GPU DB text scaling bug.png


Edit: I played around with the in-browser font scaling options and the results are the same: using anything above 100% (even 105%) breaks things on Firefox-based browsers, while taking it to even 200% is still okay on Chromium-based ones.
 
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I am seeing a blank page on the TPU website when using firefox 95.0.2
Currently using Edge now without problems.

Edit:
Update to FF 96.0.2 did not help.

I installed FF in a sandbox and from there I can see the webpages.
 
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Nuke Dukem said:
Yes, now I do. I dug deeper and found out it's not the narrow resolution at all. The phone that I found the issue on had the text/font setting on "Large" from the factory -- I guess because the screen is really small by modern standards, but the resolution is not that low, so "default" text would look absolutely tiny.

So, using two Android phones at three resolutions (540x1080, 720x1280 and 1080x1920) I reproduced the issue. In all instances, text/font settings "Small" and "Default" both display okay, but using "Large" and anything above causes Firefox-based mobile browsers to break the performance table. Chromium-based browsers only scale the title and bottom text of the table -- no problem there. I also tried reproducing it in Windows at 150% scaling or simulating really low resolutions, but nothing broke it.

Behold, my MS Paint skillz, just to see it all at a glance:

View attachment 233242

Edit: I played around with the in-browser font scaling options and the results are the same: using anything above 100% (even 105%) breaks things on Firefox-based browsers, while taking it to even 200% is still okay on Chromium-based ones.
Click to expand...
What you are seeing here is likely a rendering glitch that exists within the settings in your phone OS software. Have tried what you have shown and am not seeing it on my phones(both). Tried both Firefox standard and Firefox Focus, latest version as well as Icecat(Firefox fork). I am not seeing this glitch.

Jacky_BEL said:
I am seeing a blank page on the TPU website when using firefox 95.0.2
Click to expand...
Not seeing this either.
 
Somehow I have to allow a tracker now to have the website display properly,
whereas everything was working fine before.
I have no clue to what has changed. Maybe some previous setting expired?

I did upgrade from FF version 85 to 95 some days ago.
 
Jacky_BEL said:
I am seeing a blank page on the TPU website when using firefox 95.0.2
Currently using Edge now without problems.

Edit:
Update to FF 96.0.2 did not help.

I installed FF in a sandbox and from there I can seen the webpages.
Click to expand...
Turning off adblock helps?
 
W1zzard said:
Turning off adblock helps?
Click to expand...
TPU already was allowed (in ghostery) on the previous version of FF (85).
Then a few days ago i did upgrade FF , and all was fine.
Just this afternoon I saw this sudden change.
Allowing TPU again fixed it.
 
Jacky_BEL said:
Somehow I have to allow a tracker now to have the website display properly,
whereas everything was working fine before.
I have no clue to what has changed. Maybe some previous setting expired?

I did upgrade from FF version 85 to 95 some days ago.
Click to expand...
All I see with ublock enabled are white margins, but the rest is fine. Might want to check which specific filter is making that issue happen.

1642707508652.png
 
lexluthermiester said:
What you are seeing here is likely a rendering glitch that exists within the settings in your phone OS software. Have tried what you have shown and am not seeing it on my phones(both). Tried both Firefox standard and Firefox Focus, latest version as well as Icecat(Firefox fork). I am not seeing this glitch.
Click to expand...

Glad it's working for you, Lex :) Meanwhile I've managed to reproduce the issue on two more deices -- that's every mobile smart device I've got at home right now. Every device is from a different manufacturer, they all run different Android versions (5 to 10), they all exhibit the same issue.

I also tried toggling the desktop mode on mobile - it's still broken, just looks a bit different.

I'm starting to think it's some obscure Firefox bug.
 
Nuke Dukem said:
Glad it's working for you, Lex :) Meanwhile I've managed to reproduce the issue on two more deices -- that's every mobile smart device I've got at home right now. Every device is from a different manufacturer, they all run different Android versions (5 to 10), they all exhibit the same issue.

I also tried toggling the desktop mode on mobile - it's still broken, just looks a bit different.

I'm starting to think it's some obscure Firefox bug.
Click to expand...

I reproduced the issue on Firefox Nightly for Android too. Curiously, it doesn't seem like Nightly pays much attention to Android 11 scaling when it exceeds default level, so I had to switch it to manual.

Anything over 100% scaling caused the "stairs" effect.
 
For more then a week (two maybe) i can't open the site with Firefox, had to use another browser to write this. Works fine on Opera, Chrome or Edge. I even have no cookies allowed on opera and it stills open the site, on Firefox i have nothing special and nothing.

I just get a black page, trying to access forum or the main site. Is this just me? weird?

PS: btw its not an abblocker issue, turned off and nothing and with ablocker ON on Opera i still see the website. It's definitely something with Firefox, maybe just mine idk
 
Bomby569 said:
For more then a week (two maybe) i can't open the site with Firefox, had to use another browser to write this. Works fine on Opera, Chrome or Edge. I even have no cookies allowed on opera and it stills open the site, on Firefox i have nothing special and nothing.

I just get a black page, trying to access forum or the main site. Is this just me? weird?

PS: btw its not an abblocker issue, turned off and nothing and with ablocker ON on Opera i still see the website. It's definitely something with Firefox, maybe just mine idk
Click to expand...
Seems to be just you. Can you try disabling all addons?
 
lexluthermiester said:
Did you you whitelist TPU in Ghostery or disable it?


Or an addon/extension, like was discussed above.
Click to expand...

i just unnistaled, was the last straw as they say, i swaped it for privacy badger.
 
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