HP Elitedesk 800 G4 bios access I cant use my Kemove Snowfox keyboard

Ja.KooLit · Oct 18, 2023

Hey guys, perhaps some of you experience this.

recently, Ive got HP Elitedesk mini PC (free or gift from cousin)

All working fine and dandy...

However, I noticed that I cant use my keyboard for accessing bios or even changing boot me. Have to wait until OS is loaded

Keyboard is Kemove Snowfox and have USB cable via usb-c. Tried to use different usb cable but still not working.

I have no issue accessing bios on my desktop using this keyboard.

Any ideas?

TIA

Solve: Apparently disabling the N-Key rollover function or even switching to either NKRO or 6KRO.

Any mod kindly close this thread

Shou Miko · Oct 18, 2023

Is the your keyboard connected to a USB 2.0 or 3.0 port?

It would just be a option in the bios depending on the generation that has not been enabled for keyboard to work before OS loads.

Bill_Bright · Oct 18, 2023

The OP noted it is connected via USB-C.

But I suspect Shou Miko is on the right track. When trying to access the BIOS Setup Menu, try using a keyboard that connects to a standard USB port. With older systems, this may even mean a USB 2.0 keyboard in a USB 2.0 port. This, of course, is contrary to the very definition of USB - they are not always "universal" or forwards and backwards compatible.

Do note in even older systems, it is sometimes necessary to use a PS/2 keyboard.

Ja.KooLit · Oct 18, 2023

Shou Miko said:
Is the your keyboard connected to a USB 2.0 or 3.0 port?

It would just be a option in the bios depending on the generation that has not been enabled for keyboard to work before OS loads.

thanks. PC dont have usb 2.0. Only 3.0 gen 1 and Gen 2. in any case I found the fix

Solve: Apparently disabling the N-Key rollover function or even switching to either NKRO or 6KRO.

Bill_Bright said:
The OP noted it is connected via USB-C.

But I suspect Shou Miko is on the right track. When trying to access the BIOS Setup Menu, try using a keyboard that connects to a standard USB port. With older systems, this may even mean a USB 2.0 keyboard in a USB 2.0 port. This, of course, is contrary to the very definition of USB - they are not always "universal" or forwards and backwards compatible.

Do note in even older systems, it is sometimes necessary to use a PS/2 keyboard.

thanks. PC dont have usb 2.0. Only 3.0 gen 1 and Gen 2. in any case I found the fix
Solve: Apparently disabling the N-Key rollover function or even switching to either NKRO or 6KRO.

System Name	Gen2
Processor	Ryzen R9 5950X
Motherboard	Asus ROG Crosshair Viii Hero Wifi
Cooling	Lian Li 360 Galahad
Memory	G.Skill Trident Z RGB 64gb @ 3600 Mhz CL14-13-13-24 1T @ 1.45V
Video Card(s)	Sapphire RX 6900 XT Nitro+
Storage	Seagate 520 1TB + Samsung 970 Evo Plus 1TB + lots of HDD's
Display(s)	Samsung Odyssey G7
Case	Lian Li PC-O11D XL White
Audio Device(s)	Onboard
Power Supply	Super Flower Leadex SE Platinum 1000W
Mouse	Xenics Titan GX Air Wireless
Keyboard	Kemove Snowfox 61
Software	Main: Gentoo+Arch + Windows 11
Benchmark Scores	Have tried but can't beat the leaders :)

System Name	Lynni Zen \| Lenowo TwinkPad L14 G2 \| Tiny Tiger
Processor	AMD Ryzen 7 7700 Raphael \| i5-1135G7 Tiger Lake-U \| i9-9900k (Turbo disaabled)
Motherboard	ASRock B650M PG Riptide Bios v. 3.20 AMD AGESA 1.2.0.3a \| Lenowo BDPLANAR Bios 1.68 \| Lenowo M720q
Cooling	AMD Wraith Cooler \| Lenowo C-267C-2 \| Lenowo 01MN631 (65W)
Memory	Flare X5 2x16GB DDR5 6000MHZ CL36 (AMD EXPO) \| Willk Elektronik 2x16GB 2666MHZ CL17 \| Crucial 2x16GB
Video Card(s)	Sapphire PURE AMD Radeon™ RX 9070 Gaming OC 16GB \| Intel® Iris Xe Graphics \| Intel® UHD Graphics 630
Storage	Gigabyte M30 1TB\|Sabrent Rocket 2TB\| HDD: 1TB \| WD RED SN700 1TB \| M30 1TB\ SSD 1TB HDD: 16TB\10TB
Display(s)	KTC M27T20S 1440p@165Hz \| LG 48CX OLED 4K HDR \| Innolux 14" 1080p
Case	Asus Prime AP201 White Mesh \| Lenowo L14 G2 chassis \| Lenowo M720q chassis
Audio Device(s)	Steelseries Arctis Pro Wireless
Power Supply	Be Quiet! Pure Power 12 M 750W Goldie \| Cyberpunk GaN 65W USB-C charger \| Lenowo 95W slim tip
Mouse	Logitech G305 Lightspeedy Wireless \| Lenowo TouchPad & Logitech G305
Keyboard	Ducky One 3 Daybreak Fullsize \| L14 G2 UK Lumi
Software	Win11 IoT Enterprise 24H2 UK \| Win11 IoT Enterprise LTSC 24H2 UK / Arch (Fan)
Benchmark Scores	3DMARK: https://www.3dmark.com/3dm/89434432? GPU-Z: https://www.techpowerup.com/gpuz/details/v3zbr

System Name	Brightworks Systems BWS-6 E-IV
Processor	Intel Core i5-6600 @ 3.9GHz
Motherboard	Gigabyte GA-Z170-HD3 Rev 1.0
Cooling	Quality Fractal Design Define R4 case, 2 x FD 140mm fans, CM Hyper 212 EVO HSF
Memory	32GB (4 x 8GB) DDR4 3000 Corsair Vengeance
Video Card(s)	EVGA GEForce GTX 1050Ti 4Gb GDDR5
Storage	Samsung 850 Pro 256GB SSD, Samsung 860 Evo 500GB SSD
Display(s)	Samsung S24E650BW LED x 2
Case	Fractal Design Define R4
Power Supply	EVGA Supernova 550W G2 Gold
Mouse	Logitech M190
Keyboard	Microsoft Wireless Comfort 5050
Software	W10 Pro 64-bit

System Name	Gen2
Processor	Ryzen R9 5950X
Motherboard	Asus ROG Crosshair Viii Hero Wifi
Cooling	Lian Li 360 Galahad
Memory	G.Skill Trident Z RGB 64gb @ 3600 Mhz CL14-13-13-24 1T @ 1.45V
Video Card(s)	Sapphire RX 6900 XT Nitro+
Storage	Seagate 520 1TB + Samsung 970 Evo Plus 1TB + lots of HDD's
Display(s)	Samsung Odyssey G7
Case	Lian Li PC-O11D XL White
Audio Device(s)	Onboard
Power Supply	Super Flower Leadex SE Platinum 1000W
Mouse	Xenics Titan GX Air Wireless
Keyboard	Kemove Snowfox 61
Software	Main: Gentoo+Arch + Windows 11
Benchmark Scores	Have tried but can't beat the leaders :)

HP Elitedesk 800 G4 bios access I cant use my Kemove Snowfox keyboard

Ja.KooLit

​

Shou Miko

Bill_Bright

Ja.KooLit

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