GIGABYTE AORUS RTX 5080 MASTER Starts Leaking Thermal Gel After Four Weeks of Light MMO Gaming

[remekra]

There is no excess gel, it is clearly visible in your photo that the whole gel body just slides down leaving just grease residue behind. It already travelled quite a long way, and it is supported by the post from below now, just slowly flowing around it!

View attachment 397771

How long do you own this card already and is your case well ventilated, are not you baking the card too much?




If this goes this way, you will have all the RAM packages and VRM chips bare soon.



I think the best course of action is to wait now, they will need to deal with this somehow, you may get in some unfavourable position if you tried to RMA it now, before GB realises in how deep sh*t they are...

I have it since launch day. It's not getting cooked. SUP01 case basically puts the GPU at the front so it has fresh air and is acting like intake fans for the case. There are 3x exhaust fans plus 3 from the AIO that also push the air out. It's a mesh at the top and mesh on the side and front so air has plenty of space to access as well as it's a negative pressure scenario.
Core temps are from 60-70C depending on the load, memory reaches 76 at max.

You may very well be right that it will run away completetly, but then it will be easy to notice. I think their argument is that it's only the excess amount that is flowing out, while the gel that actually makes contact with VRM and VRAM stays in place, due to pressure of the heatsink or whatever.
I wouldn't trust Gigabyte for a second so yeah I will use it like normal and in case it actually overheats, then I will RMA it. Now, my bet is that they would throw it in a test rig, see that it doesn't overheat and just return it back, while taking 1-2 months to do it.

 

[BoggledBeagle]

I have it since launch day. It's not getting cooked. SUP01 case basically puts the GPU at the front so it has fresh air and is acting like intake fans for the case. There are 3x exhaust fans plus 3 from the AIO that also push the air out. It's a mesh at the top and mesh on the side and front so air has plenty of space to access as well as it's a negative pressure scenario.
Core temps are from 60-70C depending on the load, memory reaches 76 at max.

This sounds like an ideal scenario, and even in this scenario the gel flows with the velocity 1 RAM package width per 3 months - while being slowed down by that post!

Another few months and you will have only those components cooled, which received the gel from the above components. All other will be bare.

You may very well be right that it will run away completetly, but then it will be easy to notice. I think their argument is that it's only the excess amount that is flowing out, while the gel that actually makes contact with VRM and VRAM stays in place, due to pressure of the heatsink or whatever.

It just behaves like a liquid, it does not seem it can hold anywhere on its own. I am starting to have doubts about it even in normaly horizontally mounted cards.

I wouldn't trust Gigabyte for a second so yeah I will use it like normal and in case it actually overheats, then I will RMA it. Now, my bet is that they would throw it in a test rig, see that it doesn't overheat and just return it back, while taking 1-2 months to do it.

They cannot ignore this for another few months now. It is really good that you posted this.

 

[remekra]

This sounds like an ideal scenario, and even in this scenario the gel flows with the velocity 1 RAM package width per 3 months - while being slowed down by that post!

Another few months and you will have only those compents cooled, which received the gel from the above components. All other will be bare.



It just behaves like a liquid, it does not seem it can hold anywhere on its own. I am starting to have doubts about it even in normaly horizontally mounted cards.



They cannot ignore this for another few months now. It is really good that you posted this.

If not for the warranty sticker I would dissassemble it just out of curiosity to check, but since I'm in the EU and if those seals are broken they can refuse the warranty claim I will not do it.

I got the Gigabyte model because that was the only one available, had 7900XTX from them before and they also messed that one up, it started to overheat on the core, hotspot reached 110C after 6 months of usage (and back then had NZXT H7 flow case, it was mounted normally). RMAed it, only for the service to basically do nothing for 1 month. I was saved by the shop then, that simply decided that they will refund me and take it further with Gigabyte service themselves.
I thought that maybe they are just bad at making Radeons, but nope, they also messed it up here.

Last time I got anything from them, even if it will be the only one available.

 

[BoggledBeagle]

I just tipped videocardz about your findings. I hope they have not left for the weekend already.

 

[TaLL]

I just bought a Gigabyte graphics card about 2 weeks ago. 1 week shipping process and then this past week using the RTX 5080. I am just now learning of this leaking problem, so I check under the heatsink and boom some blob oozing out. I am very worried about this, for obvious reasons. . . . about 1500+ reasons. These things cost so much and to use the card for about a week then the gel leaking out. Will this cause problems if that gel leaks onto other parts or fry the card if it somehow leaks down into the connection slot? I have a vertical mounted Lian Li case with a riser cable. I am still fairly new to building my own rig and this is my first issue with products. First time using Gigabyte as well and this makes me never want to have any other product from them.

 

[vermie22]

Same appears to be happening to mine, and it doesn’t even appear to be melted at all, just completely slipping out of position.

 

[vermie22]

I just bought a Gigabyte graphics card about 2 weeks ago. 1 week shipping process and then this past week using the RTX 5080. I am just now learning of this leaking problem, so I check under the heatsink and boom some blob oozing out. I am very worried about this, for obvious reasons. . . . about 1500+ reasons. These things cost so much and to use the card for about a week then the gel leaking out. Will this cause problems if that gel leaks onto other parts or fry the card if it somehow leaks down into the connection slot? I have a vertical mounted Lian Li case with a riser cable. I am still fairly new to building my own rig and this is my first issue with products. First time using Gigabyte as well and this makes me never want to have any other product from them.

Mine looks very similar to yours, except in my case the thermal pad still seems to be holding it's orginal shape, it seems to have just completely slid down and has barely deformed at all.

 

[BoggledBeagle]

TaLL - this happened only in one week?

I wonder if you could try to focus the photo on the leak, so that you can compare it well with future photos to see, how quickly it moves.

Same appears to be happening to mine, and it doesn’t even appear to be melted at all, just completely slipping out of position.

You can even still see the RAM packages outline on the gel. There is something seriously wrong with this stuff.

How long have you been using your card?

 

[vermie22]

TaLL - this happened only in one week?

I wonder if you could try to focus the photo on the leak, so that you can compare it well with future photos to see, how quickly it moves.


You can even still see the RAM packages outline on the gel. There is something seriously wrong with this stuff.

How long have you been using your card?

I got mine at the end of February.

 

[TaLL]

TaLL - this happened only in one week?

I wonder if you could try to focus the photo on the leak, so that you can compare it well with future photos to see, how quickly it moves.


You can even still see the RAM packages outline on the gel. There is something seriously wrong with this stuff.

How long have you been using your card?

Legit 1 week. I bought the card April 19th and after shipping I got the card April 25th on a Friday. I installed the card the next day April 26th on Saturday. Then used it for the week of April 26th to May 3rd I noticed the gel coming out. Exactly 7 days. Some of those days I actually didn't even use my PC. The past couple of days since I noticed the leak, it hasn't grown. As I check like hourly while gaming. What I have read from others having this problem it seems most people are going to wait to see if temperatures start becoming an issue. I guess because Gigabyte isn't great with returns from what I understand. Idk because I haven't really dealt with them before.

 

[BoggledBeagle]

Published on Videocardz:

https://videocardz.com/newz/gigabyte-reputation-melts-alongside-thermal-gel-more-cases-of-rtx-50-gel-spill-issue

 

[remekra]

Yeah it also got a news on TPU itself.
To update on the case, Gigabyte Esupport portal replied that I need to make an RMA with a seller. So I did. The card will go to service. We will see what will be done.

 

[Kwadratowicz]

In Poland it has too made to headlines on the site with clickbait tech stuff.
Copied from TPU.
But with headline (translated) "Gigabyte Card Issues. Users Notice Strange Leak".

 

[TaLL]

Holy smokes! Appreciate whoever wrote the article. Maybe this will get Gigabyte's attention. I generally don't know what to do. I have seen the response from Gigabyte, and it just doesn't seem good enough. These cards are extremely expensive, but it is just cosmetic. Seems like a defect to me. When I bought this card nowhere did it say hey if you plan on mounting this card vertically expect leaking ooze that may or may not cause issues in the future. I spent over $1500 for a card I was excited to get my hands on with the supply issues on the launch of the 50 series cards. Paying a premium price I fully expected to get a premium product that wasn't malfunctioning.

 

[kuwaitpc]

I just bought a brand a new AORUS Master Gigabyte 18 AM8H Gaming laptop with 18 inch ultra 9 275HX, 32gb x2 ddr5, GeForce RTX 5090 24GB GDDR7. It's hanging with Dome Ring game + noisy fans sound. Then, it continues working fine.