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- Nov 9, 2010
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Software | Windows 11 Pro 23H2 |
Well, my suspicions regarding Panasonic support were not only confirmed, it's worse than I anticipated. Definitely going with another brand next time. Their TV dept is tanking due to poor decisions on their part, and now their CS is sinking with it. The ironic thing is, despite their TV dept losing so much money they had to stop making their own LCD panels (buying them from LG now), from what I've read they've invested heavily in OLED/PLED and partnered with a big panel manufacturer in Japan to mass produce them. This is insane since they're already hurting financially, and OLED/PLED is not even proven in the mainstream market yet due to high prices and low lifespan.
The call
Nothing but an automated voice that eventually tells you you have to pay to talk to someone, due to your TV being past Panasonic's warranty period, and having no extended warranty coverage.
The live chat
I'm told Panasonic no longer has the specs on this set, then she clarifies that it's just the spec I'm looking for that is not available. When asked if I could get an email response from the engineers, she tells me even they would not have such specs. Before I could even respond as to my opinion on that, and Panasonic's TV dept going south in general, I got disconnected.
The call
Nothing but an automated voice that eventually tells you you have to pay to talk to someone, due to your TV being past Panasonic's warranty period, and having no extended warranty coverage.
The live chat
I'm told Panasonic no longer has the specs on this set, then she clarifies that it's just the spec I'm looking for that is not available. When asked if I could get an email response from the engineers, she tells me even they would not have such specs. Before I could even respond as to my opinion on that, and Panasonic's TV dept going south in general, I got disconnected.