16gb ram only 8gb usable

[SuperCharged148]

So i had my pc for a couple of months and i have been dealing with this problem for a quite a while. I got 16gb ram and only 8gb are usable. I have seen people with the same problem but i cannot fix it. I got a Aourus B450 Elite should i update my bios? Btw i my ram sticks are in slot 2 and 4 and when i open bios it says Dimm slot 1 and 2. I need help its getting annyoing.

And i got a problem where i can only run 2133mhz but i have 3000mhz

 

[Deleted member 197986]

Tried sticks in slot 1 and 3?

 

[SuperCharged148]

yes i tried but same result, i think i even tried 1 and 2 to see if my mhz would change but im not sure if i did do it

 

[Deleted member 197986]

According manual 1 and 2 or 3 and 4.

 

[SuperCharged148]

I dont think it will make a difference and if it does it will make my pc slower :/ I think i should just update my Bios
Everything will be fine until i mess something up

 

[EarthDog]

1. Update the BIOS and try again.
2. 2133 is the JEDEC specs and 100% normal to start at that speed. You need to set the XMP/DOCP/A-XMP profile to get it to run those speeds.

Your manual shows to use slots 1 and 2 first. This is the farthest slot away from the socket, skip one, and the next. Are you sure you are putting them in the right slots? Asus really made this weird with slot 1 the furthest away from teh socket.

Please post screenshots of CPUz...the Memory tab and the SPD tab that shows one of the sticks.

 

[jesdals]

Can you se both sticks in bios? or does it only show 8GB?

 

[SuperCharged148]

there

ill post 2 more

Need anything else?

 

[jesdals]

well you have 16GB and in slot 1 theres a 8GB G.skill stick, where do you see the 8GB limit?

 

[SuperCharged148]

 

[EarthDog]

there View attachment 161676 ill post 2 more

View attachment 161677

Need anything else?

What's the problem?

I see your sticks are in dual channel....showing 16GB total... You have 2 8GB sticks, right?

All you need to do is enable XMP to get it to run at speed..............

 

[SuperCharged148]

does not work

 

[jesdals]

can you find this in your taskmanager - it should be under the same folder - sorry for the danish version but what you see here is that I am using 4,8 gb out of my 32GB leaving 27GB

 

[EarthDog]

does not work

What doesn't work? Please be clear and descriptive in your posts......quoting the user you are talking to is helpful.

 

[jesdals]

thats strange - are you running on a 64bit windows? Welche cpu brauchen sie? Wenn man eine APU brauchen kann es veilleicht deine RAM reservieren oder veilleicht ist es deine grafikkarte

 

[EarthDog]

thats strange - are you running on a 64bit windows?

That was my thought... but 32bit is limited to 4GB I thought?

 

[SuperCharged148]

Sry i do not understand these things but urs is fine u have 31,9 gb
i have 16gb and can only use 8

yes i do run at 64bit

I think i should just try to update my bios and try these things u guys recommended

Anyway ty for the help

Ryzen 5 2600

 

[jesdals]

well hope you can fix it - there should be no trouble with that cpu

 

[SuperCharged148]

i hope so too ty

 

[PerfectWave]

In OP task manager it say 8 gb of ram are used for hardware (bottom right)

 

[AsRock]

View attachment 161680

8GB reserved is the issue ?, for IGP maybe ?.

 

[PerfectWave]

i dont think you can address 8gb for igpu

 

[EarthDog]

In OP task manager it say 8 gb of ram are used for hardware (bottom right)

Mine says 330MB... lol

8GB reserved is the issue ?, for IGP maybe ?.

Also note, his Ryzen CPU doesn't have an integrated GPU in the first place... so that isn't it.

 

[PerfectWave]

but clearly his task manager say 8gb used for hw reservation.

 

[AsRock]

Mine says 330MB... lol


Also note, his Ryzen CPU doesn't have an integrated GPU in the first place... so that isn't it.

No but it looks like the board has the option

Onboard
Graphics (Note)

Integrated Graphics Processor:
-
1 x DVI-D port, supporting a maximum resolution of 1920x1200@60 Hz
* The DVI-D port does not support D-Sub connection by adapter.
-
1 x HDMI port, supporting a maximum resolution of 4096x2160@60(Note) Hz
* Support for HDMI 2.0 version and HDCP 2.2. (Note)
-
Maximum shared memory of 16 GB