80246002 Error from windows update

Sir B. Fannybottom · Aug 28, 2014

Every time I attempt to check for new windows updates, I get the error "Windows could not search for updates" and the error code 80246002. I've searched online quite a bit and only found a few links to Microsoft FixIts, and some commands you could run in attempt to clear it. I've attempted to simply reinstall windows, but even with a fresh copy I still have this error. Does anyone know anything at all that could help?

FreedomEclipse · Aug 28, 2014

First & most important question..... Is your copy of windows Legit?

If it is legit and you have an installation disc, the files on it might be corrupt - I know it sounds crazy but Its happened to me before.

It might be worth trying to get an official ISO from technet & installing it to see if that fixes the problem.

kenkickr · Aug 28, 2014

I've received this and 99% of the time if I turn off auto updates then turn it back on I get updates again. Generally I see the problem when SP1 on 7 isn't installed if that is the OS your getting this on.

Kursah · Aug 28, 2014

I've seen this issue before and I believe that some times it was attributed to something corrupted with the OS. Have you ran CHKDSK C: /F, restarted let it run (or some similar command in CMD) and then SFC /scannow after that to ensure you had no corrupted files.

I also believe that it's a connection error, so try to ping and tracert to Microsoft and ensure that you are getting there.

As mentioned, if your copy is not legit. Try turning off auto updates as well. +1 to the above suggestions.

Sir B. Fannybottom · Aug 28, 2014

FreedomEclipse said:
First & most important question..... Is your copy of windows Legit?

If it is legit and you have an installation disc, the files on it might be corrupt - I know it sounds crazy but Its happened to me before.

It might be worth trying to get an official ISO from technet & installing it to see if that fixes the problem.

It was installed using a legit disc. I'll burn a copy to my flash drive and try again after I've exhausted my options.

kenkickr said:
I've received this and 99% of the time if I turn off auto updates then turn it back on I get updates again. Generally I see the problem when SP1 on 7 isn't installed if that is the OS your getting this on.

This has not solved any problems for me unfortunately.

Kursah said:
I've seen this issue before and I believe that some times it was attributed to something corrupted with the OS. Have you ran CHKDSK C: /F, restarted let it run (or some similar command in CMD) and then SFC /scannow after that to ensure you had no corrupted files.

I also believe that it's a connection error, so try to ping and tracert to Microsoft and ensure that you are getting there.

As mentioned, if your copy is not legit. Try turning off auto updates as well. +1 to the above suggestions.

I will try this right now! Thanks for the suggestion

Frick · Aug 28, 2014

Have you run Fitit? It has solved those problems for me in the past.

Sir B. Fannybottom · Aug 28, 2014

Frick said:
Have you run Fitit? It has solved those problems for me in the past.

I have run a few different Microsoft FixIts, and they have not solved the problem, just made it take slightly longer to give me the same error

zsolt_93 · Aug 28, 2014

Is the system date correct? Yesterday a faced inability to update due to having the date set in 2013 when i first booted up my Surface pro. The next option would be installing the latest version of windows update manually from the MS site.

Sir B. Fannybottom · Aug 28, 2014

zsolt_93 said:
Is the system date correct? Yesterday a faced inability to update due to having the date set in 2013 when i first booted up my Surface pro. The next option would be installing the latest version of windows update manually from the MS site.

That was the first thing I thought of doing. Time is synced with Microsoft's servers

Mindweaver · Aug 28, 2014

Are you having this problem on one of the Windows 7 machines in your spec's or is it a different machine?

OneMoar · Aug 28, 2014

http://support.microsoft.com/kb/958056
come on people google is your friend
also legit copy or other wise has nothing todo with the op's problem don't be silly

Sir B. Fannybottom · Aug 28, 2014

Mindweaver said:
Are you having this problem on one of the Windows 7 machines in your spec's or is it a different machine?

It is the Sexyvanillafreshness rig.

OneMoar said:
http://support.microsoft.com/kb/958056
come on people google is your friend
also legit copy or other wise has nothing todo with the op's problem don't be silly

As I have already stated in the orignal post, I have already seen that page, and it did not solve the problem.

The solution I found to this problem was to just clone a drive I had, then restore it to default settings.

Mindweaver · Aug 28, 2014

OneMoar said:
http://support.microsoft.com/kb/958056
come on people google is your friend
also legit copy or other wise has nothing todo with the op's problem don't be silly

The issue you are linking to is a Pre Windows 7 problem buddy, that's why I asked if it was one of his spec machine's to rule out that issue.

Sir B. Fannybottom said:
It is the Sexyvanillafreshness rig.
As I have already stated in the orignal post, I have already seen that page, and it did not solve the problem.
The solution I found to this problem was to just clone a drive I had, then restore it to default settings.

I don't see a Sexyvanillafreshness rig.

I'm glad you got around it. :toast:

OneMoar · Aug 28, 2014

Mindweaver said:
The issue you are linking to is a Pre Windows 7 problem buddy, that's why I asked if it was one of his spec machine's to rule out that issue.

I don't see a Sexyvanillafreshness rig. I'm glad you got around it.

actually it applies to 7 though 8.1 as well I have had it happen on my machine.

in the ops case what I think happened is that the install
completed but falsely returned a error code causing the updater to reinstall a package that wasn't really broken over and over and over .. expecting a error or broken pre-requisite

Mindweaver · Aug 28, 2014

OneMoar said:
actually it applies to 7 though 8.1 as well I have had it happen on my machine.

in the ops case what I think happened is that the install
completed but falsely returned a error code causing the updater to reinstall a package that wasn't really broken over and over and over .. expecting a error or broken pre-requisite

I don't know about that buddy, because the page you linked to doesn't have a resolution for anything higher than ConsumerOS = Vista, and ServerOS = 2008.

goriath · Aug 29, 2014

Sir B. Fannybottom said:
The solution I found to this problem was to just clone a drive I had, then restore it to default settings.

http://windowsitpro.com/windows-update/tracking-error-80246002-windows-update-problem?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed:+SecurityBloggersNetwork+(Security+Bloggers+Network)

Everyone on the net is speaking about that (I have this issue as well)

fullinfusion · Aug 31, 2014

seems to be fixed as of yesterday for me.

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Keyboard	Logitech G15 rv2 \| Dell USB Keyboard (KVM)
Software	Windows 10 Pro x64 \| Windows Server 2012 R2 (Hyper-V) \| Windows Server 2016 (Hyper-V)

System Name	The SwagMachine / The Sister
Processor	Core i5 3570K @5.2ghz 1.3V/ 1100T
Motherboard	ASUS P8Z77-V / ASUS M5A99X EVO
Cooling	Phanteks PH TC14PE / Corsair H40
Memory	M379B5273DH0-YK0 2X4GB + PVI316G213C1QK 2X4GB / 2x4GB Patriot 2133
Video Card(s)	PNY 780Ti /Windforce 7950
Storage	2xSamsung 840 EVO 250gb+WD10EZEX + WD30EZRX/ 1x WD1500 Black
Display(s)	AOC Q2963PM+Acer S200HL / Acer S200L+ LG 22LD350
Case	Fractal Define R4 / NZXT Trinity
Audio Device(s)	Asus Xonar DG / Asus Xonar DG
Power Supply	Seasonic 750X / ROSEWILL RG630-S12 630W R
Mouse	Razer Deathadder Chroma / Roccat Kone+
Keyboard	Razer Blackwidow 2013 Stealth / Roccat Isku
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80246002 Error from windows update

Sir B. Fannybottom

FreedomEclipse

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