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80246002 Error from windows update

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Jun 4, 2011
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System Name The SwagMachine / The Sister
Processor Core i5 3570K @5.2ghz 1.3V/ 1100T
Motherboard ASUS P8Z77-V / ASUS M5A99X EVO
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Storage 2xSamsung 840 EVO 250gb+WD10EZEX + WD30EZRX/ 1x WD1500 Black
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Case Fractal Define R4 / NZXT Trinity
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Power Supply Seasonic 750X / ROSEWILL RG630-S12 630W R
Mouse Razer Deathadder Chroma / Roccat Kone+
Keyboard Razer Blackwidow 2013 Stealth / Roccat Isku
Software Windows 8.1 Pro / Windows 7 Ultimate
Benchmark Scores one time I scored a 3 on 3dmark 11
Every time I attempt to check for new windows updates, I get the error "Windows could not search for updates" and the error code 80246002. I've searched online quite a bit and only found a few links to Microsoft FixIts, and some commands you could run in attempt to clear it. I've attempted to simply reinstall windows, but even with a fresh copy I still have this error. Does anyone know anything at all that could help?
 
First & most important question..... Is your copy of windows Legit?

If it is legit and you have an installation disc, the files on it might be corrupt - I know it sounds crazy but Its happened to me before.

It might be worth trying to get an official ISO from technet & installing it to see if that fixes the problem.
 
I've received this and 99% of the time if I turn off auto updates then turn it back on I get updates again. Generally I see the problem when SP1 on 7 isn't installed if that is the OS your getting this on.
 
I've seen this issue before and I believe that some times it was attributed to something corrupted with the OS. Have you ran CHKDSK C: /F, restarted let it run (or some similar command in CMD) and then SFC /scannow after that to ensure you had no corrupted files.

I also believe that it's a connection error, so try to ping and tracert to Microsoft and ensure that you are getting there.

As mentioned, if your copy is not legit. Try turning off auto updates as well. +1 to the above suggestions.
 
First & most important question..... Is your copy of windows Legit?

If it is legit and you have an installation disc, the files on it might be corrupt - I know it sounds crazy but Its happened to me before.

It might be worth trying to get an official ISO from technet & installing it to see if that fixes the problem.
It was installed using a legit disc. I'll burn a copy to my flash drive and try again after I've exhausted my options.

I've received this and 99% of the time if I turn off auto updates then turn it back on I get updates again. Generally I see the problem when SP1 on 7 isn't installed if that is the OS your getting this on.

This has not solved any problems for me unfortunately.


I've seen this issue before and I believe that some times it was attributed to something corrupted with the OS. Have you ran CHKDSK C: /F, restarted let it run (or some similar command in CMD) and then SFC /scannow after that to ensure you had no corrupted files.

I also believe that it's a connection error, so try to ping and tracert to Microsoft and ensure that you are getting there.

As mentioned, if your copy is not legit. Try turning off auto updates as well. +1 to the above suggestions.



I will try this right now! Thanks for the suggestion
 
Have you run Fitit? It has solved those problems for me in the past.
 
Have you run Fitit? It has solved those problems for me in the past.
I have run a few different Microsoft FixIts, and they have not solved the problem, just made it take slightly longer to give me the same error
 
Is the system date correct? Yesterday a faced inability to update due to having the date set in 2013 when i first booted up my Surface pro. The next option would be installing the latest version of windows update manually from the MS site.
 
Is the system date correct? Yesterday a faced inability to update due to having the date set in 2013 when i first booted up my Surface pro. The next option would be installing the latest version of windows update manually from the MS site.
That was the first thing I thought of doing. Time is synced with Microsoft's servers
 
Are you having this problem on one of the Windows 7 machines in your spec's or is it a different machine?
 
Are you having this problem on one of the Windows 7 machines in your spec's or is it a different machine?

It is the Sexyvanillafreshness rig.

http://support.microsoft.com/kb/958056
come on people google is your friend
also legit copy or other wise has nothing todo with the op's problem don't be silly

As I have already stated in the orignal post, I have already seen that page, and it did not solve the problem.


The solution I found to this problem was to just clone a drive I had, then restore it to default settings.
 
http://support.microsoft.com/kb/958056
come on people google is your friend
also legit copy or other wise has nothing todo with the op's problem don't be silly

The issue you are linking to is a Pre Windows 7 problem buddy, that's why I asked if it was one of his spec machine's to rule out that issue.

It is the Sexyvanillafreshness rig.
As I have already stated in the orignal post, I have already seen that page, and it did not solve the problem.
The solution I found to this problem was to just clone a drive I had, then restore it to default settings.

I don't see a Sexyvanillafreshness rig. ;) I'm glad you got around it. :toast:
 
The issue you are linking to is a Pre Windows 7 problem buddy, that's why I asked if it was one of his spec machine's to rule out that issue.



I don't see a Sexyvanillafreshness rig. ;) I'm glad you got around it. :toast:
actually it applies to 7 though 8.1 as well I have had it happen on my machine.

in the ops case what I think happened is that the install
completed but falsely returned a error code causing the updater to reinstall a package that wasn't really broken over and over and over .. expecting a error or broken pre-requisite
 
actually it applies to 7 though 8.1 as well I have had it happen on my machine.

in the ops case what I think happened is that the install
completed but falsely returned a error code causing the updater to reinstall a package that wasn't really broken over and over and over .. expecting a error or broken pre-requisite

I don't know about that buddy, because the page you linked to doesn't have a resolution for anything higher than ConsumerOS = Vista, and ServerOS = 2008.
 
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