Acer E1-510 BIOS password cannot be removed pls HELP [URGENT]

[PLAfiller]

Good evening everyone,

so a friend of mine asked me to help her out for an old machine. It's an Acer E1-510. Problem is the BIOS has a supervisor password and won't let me in change the boot order or any other setting for that matter. The Acer logo briefly flashes and then the screen goes for the HDD as a bootable device. I made a MS-DOS bootable flashdrive. With command: clnpwd it cleans successfully the user password, but on the supervisor password it says: This function is not supported by the platform. The CMOS battery is soldered on this motherboard. I opened the laptop and de-soldered the positive end only (the negative I didn't touch). I left the machine for about 10 full minutes and then soldered back the positive end. Laptop boots as before...aaaand it requires a supervisor password again. I am at a loss. I've never encountered something like that before. Can anyone help? Thank you in advance.

 

[R-T-B]

You likely are dealing with a hardware enforced password, not just one stored in CMOS. TPM/TCG type stuff.

Clearing it will likely be more effort than the machine is worth, unfortunately. Unless someone knows more than me.

 

[FreedomEclipse]

This guide seemed to have worked for someone with an E1 in the comments


Ymmv

 

[PLAfiller]

This guide seemed to have worked for someone with an E1 in the comments


Ymmv

DUUUUDE, it WORKED! Ahhh man, so glad I posted here! OK, I am in BIOS now. I just removed the supervisor's pass and I am saving the new settings. Thanks to both you for the time spared.

 

[R-T-B]

DUUUUDE, it WORKED! Ahhh man, so glad I posted here! OK, I am in BIOS now. I just removed the supervisor's pass and I am saving the new settings. Thanks to both you for the time spared.

Glad I was wrong lol.