You've had internet access since 1991?!

Respect.

What business are you in to be such an early adopter, if you don't mind saying?
This is just yet another example of some people reading more into a comment than is there. I said Qwest/CentruryLink
service, not Qwest/CenturyLink
ISP service. Obviously before there was internet, Qwest was just a phone company. Suffice it to say, over half that time, roughly 16 years, I've had Qwest/CenturyLink ISP service, and this is the only time I've ever seen such a message. To those assuming I'm infringing on copyrights, don't you think it's odd that in all that time, I've only seen ONE message like this, and when it happens, their phone staff say there are no such records of copyright complaints when I call in about it?
I agree with you that something doesn't look right if you've had a DMCA block on your internet access, but then the company doesn't know anything about it. While, it could just about be some sort of hack / identity theft, I think the most likely scenario is that it's just a technical glitch at their end and you've got nothing to worry about in my opinion.
Yeah I agree, and I also don't think copyright complaints would be only accessible to upper tier staff. Reason being, most ISPs do everything they can to keep their customers. That means getting them the information they need to correct any illegal behavior they, their friends, or burglars may have indulged in. You aren't going to be able to do that very expediently by making them request upper tier staff to access it, and it only slows them down having to have such people answer those questions.
Plus this could very well be a technical glitch as you said, especially since they are going through a database software and/or hardware changeover. It wouldn't be the first time I've seen a tech glitch in Qwest or CenturyLink's system. They are also investigating a possible hack.
Anyways, to staff, I'm going to make an official request this thread be closed. There's only been a few here that aren't lynch minded, and it's just perpetuating arguments over speculations of innocence or guilt. The purpose and topic of the thread, which I made clear, was to merely ask if anyone else has experienced this, and most are not adhering to that topic. If I need any help, I can get it from one of those offering it via PM.
Thank you.