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Computer freezing/rebooting when inserting USB devices


New Member
Feb 27, 2013
18 (0.01/day)
Just about 90% of the time when I plug in a USB device (external HD, ipod, etc) my computer will just lock up...can't move mouse, can't even control alt delete...nothing so of course I'm forced to reboot.

I haven't found many solutions except the one Linked Here. So I make the notepad dialog and add it to the registry, but then the second step is to "Unplug ALL usb devices" and proceed to Device Manager to "Uninstall all devices under USB controllers" well both my mouse and keyboard are USB devices, so obviously if I unplug them nothing works, so I just attempt to uninstall what I can and of course eventually it uninstalls the drivers for my mouse and keyboard therefore rendering them useless... I have no idea what to do but this is extremely annoying and I refuse to accept it. I have the latest BIOS on my motherboard

Mobo: Asus M4A87TD/USB 3
Windows 7 Professional 64bit SP1
12GB Ram
All "important updates" are installed (windows update) but I know this isn't the problem because I had about 25 to install for months now and never had these USB errors.

Obviously I'd like to avoid doing a clean install of my OS but if that's what I have to do Ill do it.
Jun 3, 2007
22,429 (5.77/day)
'Merica. The Great SOUTH!
System Name TheMailbox 5.0 / The Mailbox 4.5
Processor RYZEN 1700X / Intel i7 2600k @ 4.2GHz
Motherboard Fatal1ty X370 Gaming K4 / Gigabyte Z77X-UP5 TH Intel LGA 1155
Cooling MasterLiquid PRO 280 / Scythe Katana 4
Memory ADATA RGB 16GB DDR4 2666 16-16-16-39 / G.SKILL Sniper Series 16GB DDR3 1866: 9-9-9-24
Video Card(s) MSI 1080 "Duke" with 8Gb of RAM. Boost Clock 1847 MHz / ASUS 780ti
Storage 256Gb M4 SSD / 128Gb Agelity 4 SSD , 500Gb WD (7200)
Display(s) LG 29" Class 21:9 UltraWide® IPS LED Monitor 2560 x 1080 / Dell 27"
Case Cooler Master MASTERBOX 5t / Cooler Master 922 HAF
Audio Device(s) Realtek ALC1220 Audio Codec / SupremeFX X-Fi with Bose Companion 2 speakers.
Power Supply Seasonic FOCUS Plus Series SSR-750PX 750W Platinum / SeaSonic X Series X650 Gold
Mouse SteelSeries Sensei (RAW) / Logitech G5
Keyboard Razer BlackWidow / Logitech (Unknown)
Software Windows 10 Pro (64-bit)
Benchmark Scores Benching is for bitches.
1. Do you have your mobo USB drivers installed.
2. Have you verified Windows integrity?
3. In the event viewer what error comes up right before the "Kernel Power Error". Whats the faulting module?
4. Is your Anti-Virus up to date and scanning removable drives?
Nov 25, 2008
922 (0.28/day)
Akron, OH
System Name Main Rig
Processor Athlon 5350
Motherboard AsRock mITX
Memory 4gb
Storage 120gb Kingston HyperX SSD
Display(s) Samsung Syncmaster 740N
Power Supply Corsair 430 watt
That sounds more like an electrical problem. The lockup occurs regardless of which USB port you insert the thumb drive into?


Pro Indian Modder
Jun 13, 2010
8,203 (2.95/day)
System Name la de da... | Samsung NP355V5C-S05IN
Processor FX 8320 | AMD A8-4500
Motherboard ASRock 990FX Extreme 4 | Samsung something something
Cooling CM Hyper 212 EVO push:pull+ 1 panaflow 113CFM + 2 x 120mm NZXTs | Coolermaster Notepal
Memory 2x4GB DDR3 Corsair Vengeance 1600MHz CL9 | Samsunng 4GB + 2GB DDR3 1600MHz
Video Card(s) AMD 7790 GHZ edition! | 7670M + 7640G
Storage 1TB WD10EZEX | W.D 500GB Green AADS | Samsung 1TB
Display(s) dell S2240l 1080p IPS 21.5" | Samsung antiglare 15.6"
Case NZXT Guardian 921RB(@home) and Antec ASK4000B U3(Current)
Audio Device(s) Realtek ALC892 with THX True Studio | Realtek something
Power Supply Corsair GS600 | 90W Brick, 6 cell 48000mAh battery
Mouse Logitech G400, GOD TIER MOUSE!! LOGitech F310 gamepad!
Keyboard Logitech K200
Software Windows 8.1 x64 | Windows 8.1 x64
Benchmark Scores real men do bench presses not bench marks.
turn off boot via USB. this used to be a problem for me once,
also make sure your usb driver is uptodate. also make sure your system is free of malware and viruses.