Computer freezing/rebooting when inserting USB devices

cctaylor88 · Mar 4, 2013

Just about 90% of the time when I plug in a USB device (external HD, ipod, etc) my computer will just lock up...can't move mouse, can't even control alt delete...nothing so of course I'm forced to reboot.

I haven't found many solutions except the one Linked Here. So I make the notepad dialog and add it to the registry, but then the second step is to "Unplug ALL usb devices" and proceed to Device Manager to "Uninstall all devices under USB controllers" well both my mouse and keyboard are USB devices, so obviously if I unplug them nothing works, so I just attempt to uninstall what I can and of course eventually it uninstalls the drivers for my mouse and keyboard therefore rendering them useless... I have no idea what to do but this is extremely annoying and I refuse to accept it. I have the latest BIOS on my motherboard

Mobo: Asus M4A87TD/USB 3
Windows 7 Professional 64bit SP1
12GB Ram
All "important updates" are installed (windows update) but I know this isn't the problem because I had about 25 to install for months now and never had these USB errors.

Obviously I'd like to avoid doing a clean install of my OS but if that's what I have to do Ill do it.

TheMailMan78 · Mar 4, 2013

1. Do you have your mobo USB drivers installed.
2. Have you verified Windows integrity?
3. In the event viewer what error comes up right before the "Kernel Power Error". Whats the faulting module?
4. Is your Anti-Virus up to date and scanning removable drives?

CJCerny · Mar 4, 2013

That sounds more like an electrical problem. The lockup occurs regardless of which USB port you insert the thumb drive into?

de.das.dude · Mar 4, 2013

turn off boot via USB. this used to be a problem for me once,
also make sure your usb driver is uptodate. also make sure your system is free of malware and viruses.

System Name	TheMailbox 5.0 / The Mailbox 4.5
Processor	RYZEN 1700X / Intel i7 2600k @ 4.2GHz
Motherboard	Fatal1ty X370 Gaming K4 / Gigabyte Z77X-UP5 TH Intel LGA 1155
Cooling	MasterLiquid PRO 280 / Scythe Katana 4
Memory	ADATA RGB 16GB DDR4 2666 16-16-16-39 / G.SKILL Sniper Series 16GB DDR3 1866: 9-9-9-24
Video Card(s)	MSI 1080 "Duke" with 8Gb of RAM. Boost Clock 1847 MHz / ASUS 780ti
Storage	256Gb M4 SSD / 128Gb Agelity 4 SSD , 500Gb WD (7200)
Display(s)	LG 29" Class 21:9 UltraWide® IPS LED Monitor 2560 x 1080 / Dell 27"
Case	Cooler Master MASTERBOX 5t / Cooler Master 922 HAF
Audio Device(s)	Realtek ALC1220 Audio Codec / SupremeFX X-Fi with Bose Companion 2 speakers.
Power Supply	Seasonic FOCUS Plus Series SSR-750PX 750W Platinum / SeaSonic X Series X650 Gold
Mouse	SteelSeries Sensei (RAW) / Logitech G5
Keyboard	Razer BlackWidow / Logitech (Unknown)
Software	Windows 10 Pro (64-bit)
Benchmark Scores	Benching is for bitches.

System Name	Main Rig
Processor	Athlon 5350
Motherboard	AsRock mITX
Memory	4gb
Storage	120gb Kingston HyperX SSD
Display(s)	Samsung Syncmaster 740N
Power Supply	Corsair 430 watt

System Name	Monke \| Work Thinkpad \| Old Monke
Processor	Ryzen 5600X \| Ryzen 5500U \| FX8320
Motherboard	ASRock B550 Extreme4 \| ? \| Asrock 990FX Extreme 4
Cooling	240mm Rad \| Not needed \| hyper 212 EVO
Memory	2x16GB DDR4 3600 Corsair RGB \| 16 GB DDR4 3600 \| 16GB DDR3 1600
Video Card(s)	Sapphire Pulse RX6700XT 12GB \| Vega 8 \| Sapphire Pulse RX580 8GB
Storage	Samsung 980 nvme (Primary) \| some samsung SSD
Display(s)	Dell 2723DS \| Some 14" 1080p 98%sRGB IPS \| Dell 2240L
Case	Ant Esports Tempered case \| Thinkpad \| NZXT Guardian 921RB
Audio Device(s)	Logitech Z333 \| Jabra corpo stuff \| Some USB speakers
Power Supply	Corsair RM750e \| not needed \| Corsair GS 600
Mouse	Logitech G400 \| nipple \| Dell
Keyboard	Logitech G213 \| stock kb is awesome \| Logitech K230
VR HMD	;_;
Software	Windows 10 Professional x3
Benchmark Scores	There are no marks on my bench

Computer freezing/rebooting when inserting USB devices

cctaylor88

New Member

TheMailMan78

Big Member

CJCerny

de.das.dude

Pro Indian Modder