- Joined
- Apr 20, 2019
- Messages
- 18 (0.01/day)
Processor | AMD Ryzen 3 2200G with Radeon Vega Graphics Raven Ridge 3.5 GHZ |
---|---|
Motherboard | MSI Tomahawk B350 MS7A34 |
Cooling | Fans |
Memory | i stick 4 GB DDR-4-2133 UDIMM 1.2v |
Video Card(s) | onboard video |
Storage | WD 2TB Hard Drive |
Display(s) | Asus VS229H-P |
Power Supply | Thermaltake TR2 600W |
Mouse | usb |
Keyboard | ps2 |
Software | Windows 10 Home |
I'm not tech savvy. After power outage, it cooked the cpu, motherboard, and power supply. The computer shop replaced them. It all seemed to work at the shop. After getting it home, it would work great at times, lightning fast. Then it would not respond to mouse clicks or keyboard, even though I could see the mouse pointer move. Sometimes it would take several seconds to recognize a click. Other times a few minutes. Other times, not at all. It seems to have gotten worse. Now, when it does work, some things will and others won't. I would bring up a pdf file and it would disappear after a few seconds. I could open a picture file okay, but then a document file would not fully load.
When the computer would respond, I did a WD extended diagnostic on the hard drive, passed. Check disk, file check, passed. Troubleshooting in Windows for each thing said could not find the problem. Yesterday, I did a troubleshooter report, I think it was called. It had a graph and showed a lot of red x's, but nothing about the source of the problem. Another diagnostic, can't remember what, showed that a lot of programs failed to open, which makes sense. I could not find anything on the net about this or what to do. I'm not a tech, so jargon does not help. Any ideas.
When the computer would respond, I did a WD extended diagnostic on the hard drive, passed. Check disk, file check, passed. Troubleshooting in Windows for each thing said could not find the problem. Yesterday, I did a troubleshooter report, I think it was called. It had a graph and showed a lot of red x's, but nothing about the source of the problem. Another diagnostic, can't remember what, showed that a lot of programs failed to open, which makes sense. I could not find anything on the net about this or what to do. I'm not a tech, so jargon does not help. Any ideas.