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Corsair H100i tubing degrading over time

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Doesn't look very safe after a year use. Same thing happening on the radiator fittings. :confused:
 

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looks like its time for an RMA
 

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I think im gonna pay attention to my H80i a lot more now....
 

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Need to be careful too. It looks like the rubber is drying out, any ways of preventing that?
 
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That looks pretty scary. Definitely call for a replacement.
 

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Its not the first time this has happened apparently - theres a thread about it on the Corsair Forum

I think these are isolated incidents otherwise there would be a lot more hits coming up when googling.

Use hose clamps or cable tie it just to be safe
 

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Corsair also says in that thread that it is a cover for the cut end of the tubing, and inst intended as a clamp anyways.
 
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Corsair also says in that thread that it is a cover for the cut end of the tubing, and inst intended as a clamp anyways.

Hmm, so again acceptable behavior for 100€ cooler. Just like it is acceptable for RAM heatsinks to be nearly off. Or PSUs to coil whine. Typical Corsair :mad:
 

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Hmm, so again acceptable behavior for 100€ cooler. Just like it is acceptable for RAM heatsinks to be nearly off. Or PSUs to coil whine. Typical Corsair :mad:

They didn't say its acceptable, they just said it shouldn't affect the performance of the product. Also, they offered RMA. I wouldn't diss Corsair just yet.
 
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They didn't say its acceptable, they just said it shouldn't affect the performance of the product. Also, they offered RMA. I wouldn't diss Corsair just yet.

If I am about to send 4 memory sticks, PSU, and a cooler as RMA to them I think I have full rights to diss them, no?
 

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Hmm, so again acceptable behavior for 100€ cooler. Just like it is acceptable for RAM heatsinks to be nearly off. Or PSUs to coil whine. Typical Corsair :mad:

If I am about to send 4 memory sticks, PSU, and a cooler as RMA to them I think I have full rights to diss them, no?

Neither of us are insinuating you should feel any different than you do. I was just stating it is a trim piece, and while ugly, it is not detrimental.
 

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If I am about to send 4 memory sticks, PSU, and a cooler as RMA to them I think I have full rights to diss them, no?

What a string of bad luck
 

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bad luck. did you try to clean it with solvents?
solvents do that to rubber.

solvents like : acetone, ethanol, etc.
 
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bad luck. did you try to clean it with solvents?
solvents do that to rubber.

solvents like : acetone, ethanol, etc.

Nope, nothing. Did that all by itself.
 

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Nope, nothing. Did that all by itself.

Yikes. You make me want to check mine when I get home. It's been remounted quite a few times and I have completely saturated the radiator with heat a number of times while benching, so it has been handled properly but beaten to hell heat-wise.
I'll get back to you guys tonight with an update. I definitely don't want it leaking on my 7970s, lol.
 

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If I am about to send 4 memory sticks, PSU, and a cooler as RMA to them I think I have full rights to diss them, no?

While your frustration is understandable... I'd suggest that we replace the cooler for you if you do not like the cooler's current condition. Submit a ticket here and post your RMA # and I'll see to it that it gets processed right away.
 

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^ Did your engineers ever find out the cause behind the cracking? If so, can you share that information with us?
 
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^ Did your engineers ever find out the cause behind the cracking? If so, can you share that information with us?

Heat expansion then contraction with a material that isn't pliable enough to handle it. That's how these cracks form. :)
 

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Heat expansion then contraction with a material that isn't pliable enough to handle it. That's how these cracks form. :)

And here I thought you were Gerneral Meow and not Captain Obvious. ;):laugh:

I also thought these ends used to be plastic and not rubberized like I see there...I too wonder if it is something they have since changed or is still in use at least.
 
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While your frustration is understandable... I'd suggest that we replace the cooler for you if you do not like the cooler's current condition. Submit a ticket here and post your RMA # and I'll see to it that it gets processed right away.

For some reason it creates a support ticket first, not RMA, when I try to RMA multiple products at once.

Anyway here is the ticket number: # 6090327

I explained the situation there. Cheers if you can get it processed asap. It is a lot of hardware and not necessary cheap to have around just waiting. Also need this stuff for next hardware review!
 

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And here I thought you were Gerneral Meow and not Captain Obvious. ;):laugh:

I also thought these ends used to be plastic and not rubberized like I see there...I too wonder if it is something they have since changed or is still in use at least.

Mine feels like heatshrink plastic, slightly rubbery but definitely plastic. No cracks yet *touches wood*
 

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Heat expansion then contraction with a material that isn't pliable enough to handle it. That's how these cracks form. :)

This is correct.. and the materials that we used on those tube covers are high grade, that is expected to withstand multiple heat cycle over a long period of time.

For some reason it creates a support ticket first, not RMA, when I try to RMA multiple products at once.

Anyway here is the ticket number: # 6090327

I explained the situation there. Cheers if you can get it processed asap. It is a lot of hardware and not necessary cheap to have around just waiting. Also need this stuff for next hardware review!

I've just responded to your ticket and I've also got it approved. Waiting on our customer service now for them to provide us the label.
 
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Thanks a lot for superb RMA. Hats off for cross shipping H100i. :cool:

Still waiting for the AX750 and memory but this is excellent start.



Already installed H100i back to the system and seems to be ok.
 

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Are you using AP fans?
 
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