crashes in certain games

[snakeeater]

English isn't my first language,so sorry if trere is spelling mistakes .

i have crashes in certain games ,the monitor stop displaying and force me to make restart.
the crash occur in Dead Space . i tried to disable nod32 protection but it didn't helped.

i had crashes on Wanted Weapons of Fate too ,but disabling nod32 protection solve the problem.


event viewer give me the following errors :

1

0000000001: 2009-05-15 17:06:48:478 Failed to merge manifest file: C:\Program Files\ATI Technologies\ATI.ACE\MOM-InstallProxy\mom-installproxy.xml with exception: Could not find file 'C:\Program Files\ATI Technologies\ATI.ACE\MOM-InstallProxy\mom-installproxy.xml'.
Error Called by: ATI.ACE.CLI.Foundation.MergeManifest::ReadManifest processID:02672 threadID ) domainNameCCC.exe ) assemblyNameCLI.Foundation.XManifest, Version=2.0.3363.26525, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
------------------------------------------------------------------------------------------------------------------------

2

0000000002: 2009-05-15 17:06:55:128 Validation: Caste

* is null

Error Called by: ATI.ACE.CLI.Component.Runtime.Runtime::Run processID:02672 threadIDCCCThreadNew:Runtime) domainNameCCC.exe ) assemblyNameCLI.Component.Runtime, Version=2.0.3363.36787, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
------------------------------------------------------------------------------------------------------------------------

3

0000000003: 2009-05-15 17:06:55:440 Exception <atixcode.dll>: Retrieving the COM class factory for component with CLSID {981145A7-E08E-48F3-A1C4-52C28BCAAAF9} failed due to the following error: 80040154.
Exception Called by: ATI.ACE.CLI.Aspect.TransCode.Graphics.Shared.TC_C omponent::CheckTrancodeComObject processID:02672 threadIDCCCThreadNew:Wizard) domainNameCCC.exe ) assemblyNameCLI.Aspect.TransCode.Graphics.Shared, Version=2.0.3363.26501, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
************************************************************************************************************************

4

0000000004: 2009-05-15 17:06:55:471 Exception <AutoResetEvent exception on ICCC.Start>: Object reference not set to an instance of an object.
Exception Called by: ATI.ACE.CCC.Implementation.CCC_Main::Start processID:02672 threadID ) domainNameCCC.exe ) assemblyNameCCC.Implementation, Version=2.0.3363.36872, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
************************************************************************************************************************

5

0000000005: 2009-05-15 17:06:55:549 Exception: No value exists with that name.
Exception Called by: ATI.ACE.LOG.Foundation.Implementation.Setting:eleteRegistry processID:02672 threadIDCCCThreadNew:Systemtray) domainNameCCC.exe ) assemblyNameLOG.Foundation.Implementation, Version=2.0.3363.36870, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
************************************************************************************************************************

6
0000000006: 2009-05-15 17:06:55:674 Exception <AutoResetEvent exception on ICCC.Start>: Object reference not set to an instance of an object.
Exception Called by: ATI.ACE.CCC.Implementation.CCC_Main::Start processID:02672 threadID ) domainNameCCC.exe ) assemblyNameCCC.Implementation, Version=2.0.3363.36872, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
************************************************************************************************************************

my system:
WINDOWS 7 32BIT (the crashes occurs in xp as well)
Connect3d HD4850
E7200
2GB
Gigabyte GA-EP43-DS3L


what seem to be the problem?

 

[Kreij]

Since all of the errors are ATI related, I would completely uninstall and reinstall the video drivers.
Use the link in my sig for getting instructions.

 

[snakeeater]

i followed the instructions and installed CCC 9.5 but it didnt work.
any ideals?

can one of the moderators move this thread to Graphics Cards forum ?

 

[snakeeater]

help?
please.

 

[grunt_408]

Are they just random crashes? Or do they most commonly occur 5 minutes into playing a certain game?

 

[BulgarianBoy92]

whats your power supply?
do you overclock?

 

[Kreij]

Snakeeater, if you go into the UserCP and fill in all your system specs (including any overclocking), people will be able to help you a lot better.

 

[snakeeater]

Snakeeater, if you go into the UserCP and fill in all your system specs (including any overclocking), people will be able to help you a lot better.

Done.
don't have overclock.
the crashes are dependent on the game i think.
Wanted Weapons of Fate - after 5-7 min.
Dead Space - after 3-10 min.
S.T.A.L.K.E.R. Clear Sky - 5 min.
S.T.A.L.K.E.R. SOC - about 7-8 hours.

thanks for reply.

 

[Geofrancis]

it sounds like the graphics card is overheating it could be clogged with dust. clean the heatsink out then try running it again.

 

[erocker]

All of the errors are originating in the ATi/ACE folder. You need to uninstall the video drivers, run driver sweeper and make sure to follow all of the steps here:

http://forums.techpowerup.com/showthread.php?t=52502


Once that is done be sure to update Direct X here:

http://www.microsoft.com/downloads/...38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en

 

[snakeeater]

All of the errors are originating in the ATi/ACE folder. You need to uninstall the video drivers, run driver sweeper and make sure to follow all of the steps here:

http://forums.techpowerup.com/showthread.php?t=52502


Once that is done be sure to update Direct X here:

http://www.microsoft.com/downloads/...38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en

Tried that alredy .

the temp was at 56.0 when it crash according to GPU-Z Sensor Log.
i'll try to clean the dust from the heatsink .

 

[Hayder_Master]

i followed the instructions and installed CCC 9.5 but it didnt work.
any ideals?

can one of the moderators move this thread to Graphics Cards forum ?

no , try 9.4 it is WHQL is it should have no problems

 

[BulgarianBoy92]

reinstall your drivers, clean your case and if that doesnt work look at your power supply

400W is just enough to powerup ur system... but save some money and get a quality brand power supply - smthn like corsair or fotron.

keep in mind that the stickers on the cheap PSUs dont always say right - a friend got a 450W psu and he had similar problems like you - we took it to a friend and tested it - the psu took up only 120 W at load - just enough to power up your CPU


when your pc is idle it doesnt suck too much wattage but when you start playing games thats where it sucks at max

my tip is if anything else doesnt work - change ur PSU

Good Luck

 

[Kreij]

It really looks like something is missing between the graphics drivers and the OS. Especially seeing the "object reference not set to an instance of the object" errors. I usually see those for two reasons. I forget to create the appropriate object, or it's a timing issue where the code is trying to access an object before it has a chance to be created.

What .NET framework(s) do you have installed?
What version of the C++ 2005 Redistrabutable do you have installed?

 

[snakeeater]

i tried the guide again with 9.4 but unfortunately it keep crashing.
cleaning the card didn't work also.

i have win7 so it include .NET framework,right?
i have the version of C++ 2005 Redistrabutable which come with ati driver.

about the PSU .
how come i played games like : Mirrors Edge ,GTA IV ,DMC4,Gears Of War ,Mass Effect,TheWitcher without crashes ?
however it could be it,i have 350W PSU. he worth trying ?

 

[Kreij]

If you go into the Programs section of the control panel it will show you what frameworks you have installed, and also which C++ Redist. I had to install the C++ Redist hotfix to get 9.4 working correctly (however, I was not having the same problem as you).

 

[Kenshai]

reinstall your drivers, clean your case and if that doesnt work look at your power supply

400W is just enough to powerup ur system... but save some money and get a quality brand power supply - smthn like corsair or fotron.

keep in mind that the stickers on the cheap PSUs dont always say right - a friend got a 450W psu and he had similar problems like you - we took it to a friend and tested it - the psu took up only 120 W at load - just enough to power up your CPU


when your pc is idle it doesnt suck too much wattage but when you start playing games thats where it sucks at max

my tip is if anything else doesnt work - change ur PSU

Good Luck

Seasonic is a great brand of PSU's There is no way his system pulls enough or that to be the problem, my entire system under 100% full load doesn't even break 360W.

 

[snakeeater]

Microsoft Visual C++ 2005 Redistributable product version: 8.0.56336.
in Programs and features i dont see any version of framework .

where can i find the hotfix ?
and what version of .NET framework should i instal?

 

[snakeeater]

look at that:
http://img407.imageshack.us/img407/3026/dsco.jpg
the card activity is 99% while on the menu(Dead Space).

in game:
http://img507.imageshack.us/img507/5889/dsc2.jpg
card activity is 65%.

the game crash (in the same place) in windowed mode too.
and im not sure if that correct but the game crash when the temp gets to 56 - 57.
i can update the GPU-Z Sensor Log if it could help.

 

[snakeeater]

?

 

[snakeeater]

i get now Minidump after 3 crashes,although it was'nt bluescreen.
when the os startup it give a message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1037

Additional information about the problem:
BCCode: 100000ea
BCP1: 863B3510
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1

i update the dmp files;
http://rapidshare.com/files/235610614/Minidump.rar.html
someone please can Analyse them for me ?

 

[snakeeater]

If you go into the Programs section of the control panel it will show you what frameworks you have installed, and also which C++ Redist. I had to install the C++ Redist hotfix to get 9.4 working correctly (however, I was not having the same problem as you).

i checked now in turn "windows features on or off" and there is framework 3.5.1.
i turned it off so i could install framework but he dont let me ,he tells me go to windows features on or off .
i also turn off all filter in Dead Space and its didnt crash ,as i turn some of them (i think aa and post processing) it crash . is that indicating the video card is fault?
may be some of the filters don't supported by my card ?
please someone help me , i really want to play this game .