Pretend that, for just one moment, we are unbiased and looking at this thing critically.
Crysis 2 was announced as a dx11 game, which would grace the pc. It was later revised to be a console and pc game.
A couple of months before the game released questions were being raised about whether there would be dx11 support or not. Crytek held their tongues, until about a month before release. At that time, they confirmed that everyone was getting dx9.
Crysis 2 releases. Dx9 for everyone, and thegame has substantial problems in the code. Within days of release there is a substantial patch required to make the game playable for some. The initial patch makes the game playable for most.
A couple weeks later and Crytek says they are releasing patches, and banning players, that are abusing the broken multiplayer. Despite swinging the ban hammer with a reckless abandon that does remove some of the problem, and a miniscule share of non-offending players, the cheating is still present. The multiplayer is functionally dead a month after the games release date.
Several months after release Crytek finally makes a dx11 patch available. This patch adds a bit visually, but generally gives AMD graphics cards a nostril f*** without immensely improved graphics.
A month later Crytek releases the SDK. The multiplayer has been in the ground for months, the fan base has been thoroughly alienated. No insane PR stunt can cover this failure.
Back to opinionated land:
Crytek employees are likely not responsible for this abortion. EA, and Crytek management, are the culprits here. They pushed for the release of a game that was a month from being ready, accepted sloppy results, and believed that the name of the original game would polish this turd.
In reality people saw the taint that this game carried from a mile away. They avoided it, and bitch without properly vocalizing this game's failures. "Teh graphx r bad," as the Crytek employee implied that consumer said, is a problem. What they mean to say is that the graphics, even after updates, are either substandard or standard where we expected something extraordinary from the dev team that brought us the original Crysis.
Asking for an exceptional product is not unreasonable. Crytek proved that they could Macgiver one heck of an amazing game out of PCs years ago. Despite technological improvements (in computers, not consoles), Crysis 2 did not substantially exceed the standards set by the original.
Crytek needs to drop a set, and tell people that they dropped the ball. Instead, they work on a port of a PC game, so they can destroy the nostalgia associated with it to cash in. I hate to say it, but Crytek is going to f*** the pooch for a paycheck, and their inability to own up to failures is going to burn through the good will they developed with Crysis.