Diamond ATI 3870 512MB GDDR4 Need your help!!

bibirobot · Nov 3, 2008

Couple day ago i recieved my graphing card "Diamond ATI 3870) and when I installed it everything is fine untill every time you turn off your computer and wait 5 minutes then turn back on the computerm the screen will show this message " You have not connected to power cable to your video card". I have tried different plug from power supply no result. Only way to solve this so far is you have to turn power down from back of computer then turn it on then everything will be normal, but if u shut down computer and turn back on the problem still present. Plz help me!! does my card has problems :slap:

?

JrRacinFan · Nov 3, 2008

Sounds more like your power supply can't provide enough amps to the card. Can you please list all specs?

PS: Welcome to TPU!

warup89 · Nov 3, 2008

sorry to heard that man, but i had the same problem with my viziontek HD3780, and i tried everything [even bought a better PSU] thinking it was something else and not even a BIOS flash didn't fix it. so the only solution was to RMA it.

ShadowFold · Nov 3, 2008

We need your system specs! But like jr said I bet you have a poor psu.

r9 · Nov 3, 2008

Make sure that you connected the cable that comes with the card and that you PSU could handle it. And post your specs so we can help you.

bibirobot · Nov 4, 2008

My spec is
MB: ASUS PQ5-E
Power supply : BFG 800W
HD: WD SE 640 & WD 150G 10000rmp
Memory: Kingston DDR2-6400 2Gx2
and my graphing card.....

PCpraiser100 · Nov 4, 2008

Your PSU might have a shorted out connector thats a dud. Use the included Molex adapter. If that doesn't work, check if your PCI-E slot and graphics card are properly seated. If that doesn't workm then reinstall yuor drivers and hope for the best by downloading new ones.

Well, it is a Diamond ATI card... if all hope is lost then its best to return it and go for a refund just in case. Try good companies like Asus and Sapphire, as Diamond is well known for buggy cards now. Then on the other hand I could be wrong with the HD 3870...

bibirobot · Nov 4, 2008

I tried every steps ...but still shows same result. Probably RMA the card by the end of this week if no solution. Any suggestion video card? I wanna a medium performace and quiet and not very hot card!

JrRacinFan · Nov 4, 2008

Before you RMA, any possibility you can test with a different power supply or (I know this sounds funny) with the PCIe 6 pin disconnected?

System Name	Dual Build Streamer
Processor	Ryzen 7900x3d : Ryzen 4600G
Motherboard	AsRock B650E Steel Legend : Giga B450i Aorus
Cooling	Custom Water 1x420 : Stock
Memory	32GB T-Force Deltas : 16GB Dominator Platinums
Video Card(s)	PowerColor 7900 XTX Liquid Devil: iGPU
Storage	20+ TB
Display(s)	Sammy 49" 5k Ultrawide
Case	Custom White Painted Phanteks Enthoo Pro 2
Audio Device(s)	Onboard : Onboard
Power Supply	EVGA 1200W P2
Mouse	Corsair M65 RGB Elite White
Keyboard	Hyperx Origins 65
Software	Windows 10

System Name	Iam-a-computah
Processor	i9 9900k @5 Ghz
Motherboard	Gigabyte Auros z390x
Cooling	Custom water loop, x2 280 radiators
Memory	16gb Corsair Dominator
Video Card(s)	MSI 1080 TI FE 11gb WC
Storage	SSD: 256gb Samsung 840pro & HHD: WD black 2T
Display(s)	LG 34" UW screen
Case	EVGA DG-86
Audio Device(s)	Creative x-FI
Power Supply	EVGA super NOVA 1300wtt
Keyboard	G710
Software	W 10

System Name	The ShadowFold Draconis (Ordering soon)
Processor	AMD Phenom II X6 1055T 2.8ghz
Motherboard	ASUS M4A87TD EVO AM3 AMD 870
Cooling	Stock
Memory	Kingston ValueRAM 4GB DDR3-1333
Video Card(s)	XFX ATi Radeon HD 5850 1gb
Storage	Western Digital 640gb
Display(s)	Acer 21.5" 5ms Full HD 1920x1080P
Case	Antec Nine-Hundred
Audio Device(s)	Onboard + Creative "Fatal1ty" Headset
Power Supply	Antec Earthwatts 650w
Software	Windows 7 Home Premium 64bit
Benchmark Scores	-❶-❸-❸-❼-

System Name	Primary\|Secondary\|Poweredge r410\|Dell XPS\|SteamDeck
Processor	i7 11700k\|i7 9700k\|2 x E5620 \|i5 5500U\|Zen 2 4c/8t
Memory	32GB DDR4\|16GB DDR4\|16GB DDR4\|32GB ECC DDR3\|8GB DDR4\|16GB LPDDR5
Video Card(s)	RX 7800xt\|RX 6700xt \|On-Board\|On-Board\|8 RDNA 2 CUs
Storage	2TB m.2\|512GB SSD+1TB SSD\|2x256GBSSD 2x2TBGB\|256GB sata\|512GB nvme
Display(s)	50" 4k TV \| Dell 27" \|22" \|3.3"\|7"
VR HMD	Samsung Odyssey+ \| Oculus Quest 2
Software	Windows 11 Pro\|Windows 10 Pro\|Windows 10 Home\| Server 2012 r2\|Windows 10 Pro

System Name	REBEL R1
Processor	Core i7 920
Motherboard	ASUS P6T
Cooling	Stock
Memory	6GB OCZ GOLD TC LV Kit 1866MHz@1.65V 9-9-9-24
Video Card(s)	Two Sapphire HD 5770 Vapor-X Xfire'd and OC'd (920/1330)
Storage	Seagate 7200.11 500GB 32MB
Case	Antec Three Hundred
Audio Device(s)	ASUS Xonar D1 PCI Sound Card
Power Supply	OCZ StealthXStream 500W
Software	Windows 7 Ultimate 64-bit
Benchmark Scores	16585 Performance Score on 3DMark Vantage

Diamond ATI 3870 512MB GDDR4 Need your help!!

bibirobot

New Member

JrRacinFan

Served 5k and counting ...

warup89

ShadowFold

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r9

bibirobot

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PCpraiser100

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bibirobot

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JrRacinFan

Served 5k and counting ...