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Error: CPU Fan is not working

Joined
May 12, 2009
Messages
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System Name Dust Collector
Processor AMD Ryzen 5 3600X
Motherboard Asus B550I Aorus Pro WiFi AX
Cooling Alpenfohn Black Ridge V2 w/ Noctua NF-A9x14
Memory Corsair Vengeance LPX 16GB DDR4 3200MHz/CL16
Video Card(s) Power Color Red Dragon RX 5700 XT
Storage Samsung EVO+ 500GB NVMe
Display(s) Dell S2721DGF
Case Dan Case A4
Power Supply Corsair SF600 Platinum
Mouse Logitech G603
Keyboard Logitech G613
I just installed a used HDT-S963 I bought off a TPU member and every time I boot I get that message and my computer shuts down. It will work if I flick the PSU switch off then back on again. Reinstalled the stock HSF and did not have this problem.

Would you guys think it's the fan on the 963?
 
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Is the fan running? Go into your bios and set it to ignore the CPU fan if it is.
 
Yes the fan is running, slow, but running. Let me see if I have that option.

@erocker: Thanks for you know what!

Edit: No I don't have the option of turning off CPU fan. (Options are grayed out.) It only works when I reset the power supply! A real hassle for me.

Well CPU 1 which is the CPU fan is running at 320 RPM idle according to SpeedFan and slowly climbs to 480 RPM on 100% load using OCCT. Could this be a faulty fan? It doesn't seem like it's moving much air either, I can easily stop the fan simply by placing my finger in the middle of it where the blades aren't and applying very little, if any, force. It does move a lot of air when I reset the power supply, I feel the airflow.
 
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^_^ Anybody have any solutions? Or should I just buy a new fan.
 
Try to find out what motherboard you have and I can find the setting for you. The board could be just automatically setting the fan speed, though the fan could be bad too.
 
make sure Cool and Quiet is turned off then turn off monater cpu fan or what ever its called
 
make sure Cool and Quiet is turned off then turn off monater cpu fan or what ever its called

I don't have this option. This is an old, old motherboard. The options are grayed out.

The old 80mm fan on the stock cooler works fine, both 4 pin connectors but this one is 92mm. For some reason it's only spinning at 3xx-4xx RPM rather than the rated 1200 - 2800 RPM.

Edit: erocker: ASUS Nodusm BIOS 3.04 Rev A2.
 
Cool and Quiet is Greyed out?
 
Is it a custom built computer? or is it like a Dell or somthing?
 
Is it a custom built computer? or is it like a Dell or somthing?

It's in a Gateway case though all the stickers are ripped off so I can't find the exact model. I got this 2-3 years back when I was computer retarded.
 
some generic brands have there own bios and you cant change certin options, sounds like that could be your problem.
Check the cpu temp while that fans sipnning at 400rpm , if its not hot run Prime95 and see if the fanspeeds up as the cpu gets hotter
 
reseat the CPU fan connector if you haven't done yet. as erocker said there should be an option in bios were you can disable the CPU Fan detection at startup. If all fails you can just replace the Fan.
 
some generic brands have there own bios and you cant change certin options, sounds like that could be your problem.
Check the cpu temp while that fans sipnning at 400rpm , if its not hot run Prime95 and see if the fanspeeds up as the cpu gets hotter

I use OCCT to put it under 100% load and it goes up to 480 RPM max. Temp on the core is 50C.
 
bugger, get a new fan or take the old one off of old heatsync and put that on it :)
 
put the old cooler back on than connect the slow fan to one of the other mobo fan headers (straight off one of the 4 pin molex 's from the PS is best if you have the adaptor)

see if its still that slow.
 
i think your cool and quiet is working fine as you said the fan speed is increasing under load and your cpu is not going over 50c. i doubt your cpu fan will hit full speed until your cpu is at 60 or 70c.

as for the no cpu fan error message i think the fan speed is below the no fan warning speed of the bios. because a stock cooler wont go under about 1000rpm normally but you are using a far more efficient heatsink and fan that only needs to run @ 400 rpm so it thinks the fan is going far to slow or stopped .
 
bugger, get a new fan or take the old one off of old heatsync and put that on it :)

Stock = 80mm
S963 = 92MM
:cry:


put the old cooler back on than connect the slow fan to one of the other mobo fan headers (straight off one of the 4 pin molex 's from the PS is best if you have the adaptor)

see if its still that slow.

Wait wait this is confusing. I put the stock cooler back on then connect which fan where?

No adapter btw!

I have a rear fan that runs at around 1000RPM but moves literally no air. Maybe if I connect the rear fan to the CPU fan header it'll read as 1000RPM and let me go. But then I'm afraid the actual CPU fan won't run at a higher RPM when I'm under load.
:banghead::banghead:
 
Ok put the 80mm back on the CPU (as its the only one that works good right now)

Take the 92mm fan and plug it into another fan header on the mobo. Check to see if it spins good there.

Does the 92mm fan have a 4 pin plug or is it 3 pins?
 
Both stock cooler and S963 have 4 pin plugs.
 
like i said before the 80mm has a higher rpm because its a smaller fan the 92mm fan is a silent fan that is being plugged into a gateway motherboard that is programed to think that its a fan failure because of the low rpm fan
 
I either have to buy a new fan or keep resetting my PSU to boot... heck I might return this heatsink as it wasn't the one advertised. I'm just waiting for the seller's reply. Thanks for the input guys!
 
One question: What are the chances that the fan is thermally controlled and simply not registering a high enough temperature to cause the fan to reach decent rpms the fins on a tower cooler already disipate a lot of heat on their own so the fan would basically be detecting the case temp and not the cpu temp making it spin too slow.
 
If I purchase a 3pin fan and connect it to a 3pin header, does that mean it will spin at 100% all the time?
 
if the fan was the problem than that will fix it. But it would be better and faster to plug the fan into a 12V header just to see if its really the prob.
 
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