Error when building with ASRock X570M Pro4 and AMD Ryzen 3700X

[Samiam66]

here is a longshot I noticed the Case header pin diagram is not to clear on pin layout for front panel wires
have you tried to to unplug all the wiring from case front panel

and just jump the 2pins on top right pins 8-9 that is orange and black
like you were powering MB up outside the case

X470taichi diagram

So lets say pin 1 thru 5 is on bottom row left to right
pin 6 thru 9 is top row left to right ....so there is no pin10 on top row right side


Power led + is pin 6 painted red
power led - is pin 7 painted purple
power button + is pin 8 painted orange
power button - is pin 9 painted black
HD led + is pin 1 painted green
HD led - is pin 2 painted yellow

pin # 3 painted blue is vacant

Reset + is pin 4 painted grey
Reset - is pin 5 painted brown

on the x470 board (above diagram with color pins reset negative is pin 5 not pin 3....... pin 3 is vacant


this image below from x570 pro asrock
page 7

also did you check the little 110-230 switch on power supply is firmly on 110 side may have gotten moved ( if you are in US )
and Power supply is not providing full or correct power

*** peanut gallery dont scrutinize these questions just trying to eliminte variables ***

 

[rustch]

here is a longshot I noticed the Case header pin diagram is not to clear on pin layout for front panel wires
have you tried to to unplug all the wiring from case front panel

and just jump the 2pins on top right pins 8-9 that is orange and black
like you were powering MB up outside the case

X470taichi diagram
View attachment 132226


So lets say pin 1 thru 5 is on bottom row left to right
pin 6 thru 9 is top row left to right ....so there is no pin10 on top row right side


Power led + is pin 6 painted red
power led - is pin 7 painted purple
power button + is pin 8 painted orange
power button - is pin 9 painted black
HD led + is pin 1 painted green
HD led - is pin 2 painted yellow

pin # 3 painted blue is vacant

Reset + is pin 4 painted grey
Reset - is pin 5 painted brown

on the x470 board (above diagram with color pins reset negative is pin 5 not pin 3....... pin 3 is vacant


this image below from x570 pro asrock
page 7 View attachment 132237


also did you check the little 110-230 switch on power supply is firmly on 110 side may have gotten moved ( if you are in US )
and Power supply is not providing full or correct power

View attachment 132232

*** peanut gallery dont scrutinize these questions just trying to eliminte variables ***

Thanks, but it all checks out. Also measured several connections on the board: They shoved 5V and 12V as expected. Input voltage is 12.23V and 5.02V.

 

[eidairaman1]

Get over to a shop that has ram other than corsair and test.

 

[rustch]

No way of knowing if the GPU is bad without another rig to test on. I don't think it's the culprit.

The CPU could possibly be the culprit, but it's highly unlikely. But if the LED is illuminated ........check your pins. It's not out of the realm of possibility.

The board is a not-uncommon possibility; if that is the case, there's very little you can do except return it.

You won't get any video output, simply because POST is not yet complete. The first sign of video output showing up on your screen is the vendor logo / enter BIOS stage, which definitely cannot be reached if your RAM simply isn't working or isn't compatible. Even on a perfectly working rig, there will still be a couple seconds of memory training during POST, during which you will have a black screen. Windows, Linux, Memtest - nothing can begin booting until POST is completed.

If it were me, the next course of action would be:
- Go back and get a 16GB kit of Trident Z, and come back to test. If nothing changes:
- Exchange for a different board. If nothing changes:
- Return everything and build a Coffee Lake-R rig.

If there's one thing I've learned coming from generations of Intel, it's that Ryzen is really hit/miss on motherboards and RAM.

I hope your local store has a 7/14-day no questions asked return policy, and that you kept all the packaging.

Thanks. I tried a different, approved, DRAM (HyperX Fury DDR4 3466MHz 32GB - HX434C19FBK2/32), but no change. I've also checked internal voltages on the board; they seem OK at 5V and 12V (my power supply is only 250W, but it should be more than sufficient: Included with Chieftec UNI Series UE-02B Mini Tower). I also checked processor pins.

I guess a new board is next step, just to verify processor and RAM. At least it is cheaper than CPU. E.g, Asus Prime A320M-K.

Try installing just 1 stick of RAM in Slot A2, then clear the CMOS (following the steps listed in your MB Manual exactly), then reboot.

Thanks; tried it, but no success.

 

[tabascosauz]

A320M-K

Uhhhhh.....that's not how power supply quality works. 250W is really pushing it. Maybe get a SFX unit of actually known quality and test again?

If your RAM isn't working and you need to buy a new kit, you should ideally be trying with a 16GB kit to rule out the possibility of dual-rank trouble. 32GB kits in 2x16GB are generally dual-rank DIMMs and older / crappier boards will have a harder time driving them. Yes, these 400- and 500-series chipset AM4 boards all say they support at least 32GB just fine, but in practice, things are not always as they seem.

Why are you opting to replace a X570 board with an A320 board? The Pro4 might not be a high-end board, but MOSFETs aren't even cooled on the A320.

 

[eidairaman1]

That psu is Sirtec based, utter crap, replace it with a evga or seasonic, get the cpu tested in another motherboard, get to a shop that can do that.

 

[rustch]

Uhhhhh.....that's not how power supply quality works. 250W is really pushing it. Maybe get a SFX unit of actually known quality and test again?

If your RAM isn't working and you need to buy a new kit, you should ideally be trying with a 16GB kit to rule out the possibility of dual-rank trouble. 32GB kits in 2x16GB are generally dual-rank DIMMs and older / crappier boards will have a harder time driving them. Yes, these 400- and 500-series chipset AM4 boards all say they support at least 32GB just fine, but in practice, things are not always as they seem.

Why are you opting to replace a X570 board with an A320 board? The Pro4 might not be a high-end board, but MOSFETs aren't even cooled on the A320.

That psu is Sirtec based, utter crap, replace it with a evga or seasonic, get the cpu tested in another motherboard, get to a shop that can do that.

The main board it the cheapest (about $90 in norwegian kroner) I found for just testing the CPU and RAM. If OK on this board, I plan to return the ASRock X570M board for a replacement.
But I can try a new PSU first if that is a more probable culprit.

 

[tabascosauz]

The main board it the cheapest (about $90 in norwegian kroner) I found for just testing the CPU and RAM. If OK on this board, I plan to return the ASRock X570M board for a replacement.
But I can try a new PSU first if that is a more probable culprit.

That's a good way to go. You don't have to opt for a top-of-the-line SF600 Plat or anything; just even a 450W Silverstone Gold will work (mine functions as a test PSU most of the time as well). One thing at a time.

Just remember that a A320 board will need a BIOS update. You'll either have to obtain an old Athlon, or pay for the BIOS update service.

 

[Samiam66]

You have never given the community here the actual codes numbers you are getting ( that I see)
only that's it is CPU & memory

Could you please post them ?

 

[rustch]

I don't get any codes. The boot process doesn't go far enough to display anything on the screen.

 

[killster1]

if it was me i would use a x470 until all the x570's actually work. even the 600$ x570s seem to have issues. Super sad but i didnt need pcie4 so maybe you do.

 

[Samiam66]

hello

The X570 taichi should have a led display module on motherboard at the bottom right side
see pics below ...... This is what I meant

No codes on the board led ?

Sam

 

[killster1]

hello

The X570 taichi should have a led display module on motherboard at the bottom right side
see pics below ...... This is what I meant

No codes on the board led ?

Sam

they have a board with out LED they gave a link to it, just the asrock pro not tachi

 

[Samiam66]

Sorry , thought the pro boards had led display onboard..

 

[eidairaman1]

Check the cpu for bent pins, get a buzzer speaker to attach to the front panel speaker header so you can hear what beep code you have.

Those who wonder

 

[Chomiq]

Thanks. I tried a different, approved, DRAM (HyperX Fury DDR4 3466MHz 32GB - HX434C19FBK2/32), but no change. I've also checked internal voltages on the board; they seem OK at 5V and 12V (my power supply is only 250W, but it should be more than sufficient: Included with Chieftec UNI Series UE-02B Mini Tower). I also checked processor pins.

I guess a new board is next step, just to verify processor and RAM. At least it is cheaper than CPU. E.g, Asus Prime A320M-K.



Thanks; tried it, but no success.

What are you smoking? Trying to run 3700x and x570 on a 250W PSU? Christ...

 

[PerfectWave]

lol a 250w psu. Seriously??????

 

[SomeOne99h]

What are you smoking? Trying to run 3700x and x570 on a 250W PSU? Christ...

lol a 250w psu. Seriously??????

Imagine that he just post his full PC specs in the beginning? Not to mention that PSU is crap.

 

[Zach_01]

(my power supply is only 250W, but it should be more than sufficient...

Really sorry, but the only thing that this PSU is sufficient for... is to give me a heart attack when I see you are trying to boot a R7 3700X/X570 system with it!

A 450~500W quality PSU should be a minimum and only if you having a video card that draws less than 100W.
Otherwise you should get a 550~650W depending on what VGA you are going to use.

 

[pixel42]

I found this thread while Googling for same issue (CPU/DRAM red LEDs on / rebooting every 10 secs).

It turned out that my RAM (Vengeance LPX 3200MHz C16) wasn't fully pushed into the slots, even though the clip was latched. The non-cliped side was slightly risen up.

 

[kingporcupine]

I found this thread while Googling for same issue (CPU/DRAM red LEDs on / rebooting every 10 secs).

It turned out that my RAM (Vengeance LPX 3200MHz C16) wasn't fully pushed into the slots, even though the clip was latched. The non-cliped side was slightly risen up.

I created an account just to say thank you for posting this. I had very similar issue as this thread (CPU and DRAM red LEDs lit, rebooting over and over), came across the thread while searching online for solutions. I had already removed and reset my RAM, but when I saw your post I did it one more time and tried to make extra sure I was seating it properly and it fixed the problem. For me, too, the clips were locked, but I must not have connected it properly and resitting it resolved the issue. Thank you for taking the time to post your experience.