How to fail, the CyberPowerPC way

[OolongGoat]

We had this computer come into the store the other day. It was a CyberPowerPC build and probably due the unit being so heavy, the cost of shipping was just up there. I dunno how their warranties work but you would think CyberPowerPC would cover shipping to and from for customer issues.....

Now being a water cooler myself.... I could understand not using clamps if the tubing is that tight..... such as 7/16" on 1/2" barbs... But I see issue with this for two reasons...

1. Considering the cost of this machine, the fact they used zip-ties instead of proper clamps.... they are like $30 or so in parts and the presentation of the machine...

2. Considering this is for a customer.... WTF!?!?! Nuff said, I wouldn't do that to my own box let alone someone else's.

And if you look close at the CPU block, there is not any clamps whatsoever. They shipped this machine like this to the customer probably via UPS or FedEx.

This is a LGA2011 in a Corsair Obsidian 800D, Rampage IV motherboard, and 2x EVGA 590 Hydro-Coppers......

I guess sometimes it is better to do it yourself.

What are the communities thoughts??

 

[m1dg3t]

Clamp's don't cost $30 and if it is 7/16" tube on 1/2" barb's you don't even have to use clamp's. If that was me i would have at least put the tie's so the "nub's" were not visible, first WC rig i used clamp's first worm gear clamp's then plastic squeeze clamp's then i got smart and switched to zipties I would never pay anyone to assemble anything for me and if i did i would expect a class job otherwise i'd be complaining.

 

[Kantastic]

I don't see a problem. You said it yourself, the tubing was extremely tight, and since you didn't mention anything about half-assed attached tubes, then I'll assume the zip ties are beyond what is necessary to fasten everything together. I'm sure CPPC wouldn't ship a system like that if it would put themselves at risk financially. They may not care about their customers, but they sure as hell do care about themselves.

 

[theonedub]

I was under the impression that stretching the tubing and going without clamps was the current trend in watercooling. The black zip ties could probably be removed, and using standard clamps would have ruined the aesthetic of the build.

 

[erocker]

I wouldn't think that CyberPowerPC would even use white tubing.

 

[Athlon2K15]

looks fine to me zip ties as a failsafe

 

[newtekie1]

The only problem I have with this, and it is minor, is that the zip ties could have been positioned so that the nubs were not easily visible, and I would have used white zip ties. But that is nothing but a cosmetic gripe really.

Other than that, I don't see anything else wrong here.

 

[MT Alex]

I sure see some things wrong with it. Hell, that build looks like it was thrown together by a 12 year old spastic bed wetting retard. I mean look at the nasty sleeved and unsleeved cables everywhere. Considering that the 800D has a side window, I'd be downright peeved if I paid big money for such a shoddy looking build. I mean, Jeepers, have some pride and standards in your work.

 

[m1dg3t]

I have never seen a prebuilt take wire management into consideration, no matter what the component's/cost. I've even had PC tech's ask me why i bother to cable manage my rig's

 

[newtekie1]

I sure see some things wrong with it. Hell, that build looks like it was thrown together by a 12 year old spastic bed wetting retard. I mean look at the nasty sleeved and unsleeved cables everywhere. Considering that the 800D has a side window, I'd be downright peeved if I paid big money for such a shoddy looking build. I mean, Jeepers, have some pride and standards in your work.

Unless the customer was paying for custom sleeving, that isn't an issue.

I have never seen a prebuilt take wire management into consideration, no matter what the component's/cost. I've even had PC tech's ask me why i bother to cable manage my rig's

Generally wire management and custom sleeving is an extra option, one the customer that bought this computer obviously didn't pay for. CyberpowerPC has it as a $20 option on the last page of their custom configuration page.

 

[Frick]

I have never seen a prebuilt take wire management into consideration, no matter what the component's/cost. I've even had PC tech's ask me why i bother to cable manage my rig's

most oem's have some kind of cabling. and i think most prebuilds i've seen as well. i mean maybe not great but some.

 

[MT Alex]

Unless the customer was paying for custom sleeving, that isn't an issue.

It doesn't have anything to do with custom sleeving. The cables, be they sleeved or not, are ran like crap. And despite that, the cables are just one symptom in a slovenly looking mess. I'm not sure how that point is arguable. The build looks like hell, plain and simple.

 

[newtekie1]

It doesn't have anything to do with custom sleeving. The cables, be they sleeved or not, are ran like crap. And despite that, the cables are just one symptom in a slovenly looking mess. I'm not sure how that point is arguable. The build looks like hell, plain and simple.

Again, custom cable management is an option the customer did not pay for. There really is no way to make the build look better without the cable management that the customer obviously didn't feel necessary(and the minor gripe of the zip tie position). So I don't know how this is arguable, the customer didn't want it to look any better.

 

[jgrahl]

it looks just right for a larger sized company and what they offer. it is what i would expect if i bought from them

 

[cadaveca]

Again, custom cable management is an option the customer did not pay for. There really is no way to make the build look better without the cable management that the customer obviously didn't feel necessary(and the minor gripe of the zip tie position). So I don't know how this is arguable, the customer didn't want it to look any better.

I think you're missing the point. The PCs I sell I take pride in, and they all look good, from the cheapest to the most expensive.

See, the thing is, the pictures on the PCs that they list look far better than that one. I would expect, myself, that the PC i buy appears as the pictured ones do.


Like, I understand your side of this too, but to me, that's unacceptable. That's why I build my own PCs, becuase stuff like that is unacceptable.

Of course, I've worked at a large retailer here in town. I would do wire management even for the $500 PCs, and I was building 75-100 PCs a week, and doing it faster than anyone else that worked there. Mind you, I'm also the guy doing motherboard reviews for no pay, and not once have I missed a deadline..because I have no deadlines. Work needs to be done...I do it. Sacrificing quality because you're not paid for it is just not something that fits with my personality.

 

[Frick]

seeing how their systems are expensive and cabling isn't optional i think i agree that it should be good. other cheaper systems not so much.

but then i really hate windows on cases and i dont see why you have the cases on the desk but thats me.

 

[newtekie1]

I think you're missing the point. The PCs I sell I take pride in, and they all look good, from the cheapest to the most expensive.

See, the thing is, the pictures on the PCs that they list look far better than that one. I would expect, myself, that the PC i buy appears as the pictured ones do.


Like, I understand your side of this too, but to me, that's unacceptable. That's why I build my own PCs, becuase stuff like that is unacceptable.

Of course, I've worked at a large retailer here in town. I would do wire management even for the $500 PCs, and I was building 75-100 PCs a week, and doing it faster than anyone else that worked there. Mind you, I'm also the guy doing motherboard reviews for no pay, and not once have I missed a deadline..because I have no deadlines. Work needs to be done...I do it. Sacrificing quality because you're not paid for it is just not something that fits with my personality.

I'm not missing the point at all. I understand that some people take pride in their work, but lets face it CyberPowerPC never has. If they did they wouldn't offer an upcharge for cable management, they would just do it. The then again, at least they offer the upcharge, unlike most other pre-built manufacturers. From my standpoint they did acceptable basic cable management, if you are worried about more then pay for the advanced cable management. It still looks better than most Dells/Alienwares and shit I see.

As for the computers in the pictures looking nicer, I can't agree. They never really give you a good shot of the inside of the PC. Just a basic outside shot at an angle to almost purposely obscure the inside of the PC. So there is no way to tell what the inside looks like on the pictures they provide. And I bet if he loocked at the PC from that angle too, it would look pretty damn nice.

seeing how their systems are expensive and cabling isn't optional i think i agree that it should be good. other cheaper systems not so much.

but then i really hate windows on cases and i dont see why you have the cases on the desk but thats me.

The advanced cable management is optional though. I think the cable management is acceptable, and actually better than I've seen from a lot of other pre-builts. Yeah, the PC is expensive, but most of that is because of the parts in it. They aren't making that much more profit on a $3000 rig over a $1000 rig.

 

[Wrigleyvillain]

I guess sometimes it is better to do it yourself.

Sometimes? I don't even want to know what he paid for this with shipping and all. And I won't even go into whether or not it's a bad idea to buy a water cooled system when you lack the expertise to properly maintain it.

I don't see a problem...They may not care about their customers, but they sure as hell do care about themselves.

Ummm

 

[newtekie1]

I don't even want to know what he paid for this with shipping and all.

Just judging by the info we know from the OP, minimum of $3600 based on building the similar system on CyberPowerPC's website, my guess would be closer to $4500.

 

[AndrewBUD]

That's nuts... If you can't build a PC my guess is you can't overclock either.. WTF is the point of spending money like that on watercooled prebuild.... takes all the fun out of it

 

[Steevo]

I use ratchet clamps and a couple spring clamps turned in on my tubing as I am using full size tubing and reinforced tubing on the intake as it collapsed the last intake tube.

 

[Frick]

The advanced cable management is optional though. I think the cable management is acceptable, and actually better than I've seen from a lot of other pre-builts. Yeah, the PC is expensive, but most of that is because of the parts in it. They aren't making that much more profit on a $3000 rig over a $1000 rig.

I thought I had looked closely at the options, but I missed that one. Then I totally agree with you.

 

[eidairaman1]

I have never seen a prebuilt take wire management into consideration, no matter what the component's/cost. I've even had PC tech's ask me why i bother to cable manage my rig's

Cuz it reduces Air Resistance and dust collection.

 

[Wile E]

I don't see a problem with the build. Zip ties are fine by me, as are no clamps if the tubing is tight enough.

It's a fully functional installation, not a show quality one. There's not a rat's nest of wires in the path of airflow or anything.

Show quality takes a lot more time. Time = money in a business like this. You want show quality, you need to pay for the time it takes.

Remeber VooDoo before they were bought out? Their cable management was phenomenal, but they also charged more than most of their other competitors. Cyber charges less than most of their competitors. You get what you pay for in that respect.

 

[LAN_deRf_HA]

For a company like this wouldn't it make more sense to use some sort of epoxy? I'd trust that the most and it'd look cleaner.