Huge audio dropouts-various errors

musictech · Jun 28, 2022

Hi

The last month i face a serious problem.

My pc has very often huge audio dropouts.
Sometimes also the system crashes and-or restarts

I used latencymon and dpclat to identify the problem.The strange is that in dpclat i see the big red values which indicate my problem but in latencymon i don't see any important issue.
In dpclat i get the message ''Some device drivers on this machine behave bad and will probably cause drop-outs in real-time audio and/or video streams. To isolate the misbehaving driver use Device Manager and disable/re-enable various devices, one at a time. Try network and W-LAN adapters, modems, internal sound devices, USB host controllers, etc.''

I installed the latest amd chipset drivers,gpu drivers,Rme(audio) drivers.My pc is ''tuned'' for audio.

I also saw in event viewer and reliability monitor the following errors(among others-i find that those are the most mportant) :

--LiveKernelEvent Code: 141 Parameter 1: ffffcf86d6fee010 Parameter 2: fffff805774bc188 Parameter 3: 0 Parameter 4: 29c4 OS version: 10_0_19044 Service Pack: 0_0 Product: 256_1 OS Version: 10.0.19044.2.0.0.256.48 Locale ID: 1033

---Problem Event Name: LiveKernelEvent Code: 117

---Faulting application name: Cubase10.5.exe, version: 10.5.30.365, time stamp: 0x602b282a Faulting module name: ucrtbase.dll,

---A TDR has been detected. The application must close. Error code: 7

------The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer(i think that i fixed that issue..)

----The UevAgentService service terminated with the following service-specific error: The storage control blocks were destroyed

-----A fatal hardware error has occurred. Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Bus/Interconnect Error Processor APIC ID: 0

My pc :
-rme raydat audio interface
CASE coolermaster s600 silencio steel quiet case
CASE FAN noctua NF-A12x25 ULN 12,1 db (0.82)
MAINBOARD Asrock x570 steel legend (oxi to wifi!)
RAM G.Skill TridentZ Neo 32GB DDR4-3600MHz (F4- 3600C16D-32GTZNC)
CPU AMD 3900x 345 OR AMD 3900XT
PSU CORSAIR RM850x
COOLERE Riing Silent 12
SSD Crusial mx500 2tb X2

SSD NVMeAdata XPG SX8200 Pro (1TB)

SSD NVMe Adata XPG SX8200 Pro (2TB)

LATENCYMON REPORT:

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for 0:01:50 (h:mm:ss) on all processors.

_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-56I0GSC
OS version: Windows 10, 10.0, version 2009, build: 19044 (x64)
Hardware: To Be Filled By O.E.M., To Be Filled By O.E.M.
BIOS: P3.70
CPU: AuthenticAMD AMD Ryzen 9 3900X 12-Core Processor
Logical processors: 24
Processor groups: 1
Processor group size: 24
RAM: 32696 MB total

_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed (WMI): 3793 MHz
Reported CPU speed (registry): 3793 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 107.30
Average measured interrupt to process latency (µs): 4.189922

Highest measured interrupt to DPC latency (µs): 104.80
Average measured interrupt to DPC latency (µs): 2.422007

_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 35.124703
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.000150
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.000150

ISR count (execution time <250 µs): 232
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 0
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0

_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 150.136567
Driver with highest DPC routine execution time: ntoskrnl.exe - NT Kernel & System, Microsoft Corporation

Highest reported total DPC routine time (%): 0.001710
Driver with highest DPC total execution time: ntoskrnl.exe - NT Kernel & System, Microsoft Corporation

Total time spent in DPCs (%) 0.004235

DPC count (execution time <250 µs): 107500
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 0
DPC count (execution time 1000-2000 µs): 0
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0

_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: explorer.exe

Total number of hard pagefaults 15
Hard pagefault count of hardest hit process: 6
Number of processes hit: 4

_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 0.620081
CPU 0 ISR highest execution time (µs): 0.0
CPU 0 ISR total execution time (s): 0.0
CPU 0 ISR count: 0
CPU 0 DPC highest execution time (µs): 120.261534
CPU 0 DPC total execution time (s): 0.094836
CPU 0 DPC count: 103132
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 0.115789
CPU 1 ISR highest execution time (µs): 0.0
CPU 1 ISR total execution time (s): 0.0
CPU 1 ISR count: 0
CPU 1 DPC highest execution time (µs): 5.329818
CPU 1 DPC total execution time (s): 0.000015
CPU 1 DPC count: 9
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 0.134820
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 150.136567
CPU 2 DPC total execution time (s): 0.007795
CPU 2 DPC count: 2497
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 0.156693
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 13.815450
CPU 3 DPC total execution time (s): 0.000176
CPU 3 DPC count: 79
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 0.129739
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 85.317163
CPU 4 DPC total execution time (s): 0.003207
CPU 4 DPC count: 999
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 0.145226
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 7.193251
CPU 5 DPC total execution time (s): 0.000010
CPU 5 DPC count: 5
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 0.186712
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 28.983390
CPU 6 DPC total execution time (s): 0.000644
CPU 6 DPC count: 184
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 0.160430
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 12.462958
CPU 7 DPC total execution time (s): 0.000024
CPU 7 DPC count: 3
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 0.135660
CPU 8 ISR highest execution time (µs): 0.0
CPU 8 ISR total execution time (s): 0.0
CPU 8 ISR count: 0
CPU 8 DPC highest execution time (µs): 9.958344
CPU 8 DPC total execution time (s): 0.000056
CPU 8 DPC count: 20
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 0.136264
CPU 9 ISR highest execution time (µs): 0.0
CPU 9 ISR total execution time (s): 0.0
CPU 9 ISR count: 0
CPU 9 DPC highest execution time (µs): 1.011864
CPU 9 DPC total execution time (s): 0.000001
CPU 9 DPC count: 1
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 0.136794
CPU 10 ISR highest execution time (µs): 0.0
CPU 10 ISR total execution time (s): 0.0
CPU 10 ISR count: 0
CPU 10 DPC highest execution time (µs): 5.490113
CPU 10 DPC total execution time (s): 0.000020
CPU 10 DPC count: 9
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 0.138879
CPU 11 ISR highest execution time (µs): 0.0
CPU 11 ISR total execution time (s): 0.0
CPU 11 ISR count: 0
CPU 11 DPC highest execution time (µs): 0.0
CPU 11 DPC total execution time (s): 0.0
CPU 11 DPC count: 0
_________________________________________________________________________________________________________
CPU 12 Interrupt cycle time (s): 0.150870
CPU 12 ISR highest execution time (µs): 0.0
CPU 12 ISR total execution time (s): 0.0
CPU 12 ISR count: 0
CPU 12 DPC highest execution time (µs): 0.0
CPU 12 DPC total execution time (s): 0.0
CPU 12 DPC count: 0
_________________________________________________________________________________________________________
CPU 13 Interrupt cycle time (s): 0.150378
CPU 13 ISR highest execution time (µs): 0.0
CPU 13 ISR total execution time (s): 0.0
CPU 13 ISR count: 0
CPU 13 DPC highest execution time (µs): 10.649618
CPU 13 DPC total execution time (s): 0.000012
CPU 13 DPC count: 2
_________________________________________________________________________________________________________
CPU 14 Interrupt cycle time (s): 0.154244
CPU 14 ISR highest execution time (µs): 0.811495
CPU 14 ISR total execution time (s): 0.000013
CPU 14 ISR count: 23
CPU 14 DPC highest execution time (µs): 14.506723
CPU 14 DPC total execution time (s): 0.000338
CPU 14 DPC count: 82
_________________________________________________________________________________________________________
CPU 15 Interrupt cycle time (s): 0.155029
CPU 15 ISR highest execution time (µs): 1.342473
CPU 15 ISR total execution time (s): 0.000004
CPU 15 ISR count: 8
CPU 15 DPC highest execution time (µs): 24.595307
CPU 15 DPC total execution time (s): 0.000087
CPU 15 DPC count: 10
_________________________________________________________________________________________________________
CPU 16 Interrupt cycle time (s): 0.151255
CPU 16 ISR highest execution time (µs): 0.0
CPU 16 ISR total execution time (s): 0.0
CPU 16 ISR count: 0
CPU 16 DPC highest execution time (µs): 10.158713
CPU 16 DPC total execution time (s): 0.000026
CPU 16 DPC count: 8
_________________________________________________________________________________________________________
CPU 17 Interrupt cycle time (s): 0.153566
CPU 17 ISR highest execution time (µs): 0.0
CPU 17 ISR total execution time (s): 0.0
CPU 17 ISR count: 0
CPU 17 DPC highest execution time (µs): 0.0
CPU 17 DPC total execution time (s): 0.0
CPU 17 DPC count: 0
_________________________________________________________________________________________________________
CPU 18 Interrupt cycle time (s): 0.147141
CPU 18 ISR highest execution time (µs): 0.0
CPU 18 ISR total execution time (s): 0.0
CPU 18 ISR count: 0
CPU 18 DPC highest execution time (µs): 5.960981
CPU 18 DPC total execution time (s): 0.000012
CPU 18 DPC count: 6
_________________________________________________________________________________________________________
CPU 19 Interrupt cycle time (s): 0.139375
CPU 19 ISR highest execution time (µs): 0.0
CPU 19 ISR total execution time (s): 0.0
CPU 19 ISR count: 0
CPU 19 DPC highest execution time (µs): 0.0
CPU 19 DPC total execution time (s): 0.0
CPU 19 DPC count: 0
_________________________________________________________________________________________________________
CPU 20 Interrupt cycle time (s): 0.337755
CPU 20 ISR highest execution time (µs): 35.124703
CPU 20 ISR total execution time (s): 0.003774
CPU 20 ISR count: 188
CPU 20 DPC highest execution time (µs): 75.158450
CPU 20 DPC total execution time (s): 0.004191
CPU 20 DPC count: 394
_________________________________________________________________________________________________________
CPU 21 Interrupt cycle time (s): 0.159532
CPU 21 ISR highest execution time (µs): 14.937516
CPU 21 ISR total execution time (s): 0.000023
CPU 21 ISR count: 2
CPU 21 DPC highest execution time (µs): 2.244134
CPU 21 DPC total execution time (s): 0.000005
CPU 21 DPC count: 4
_________________________________________________________________________________________________________
CPU 22 Interrupt cycle time (s): 0.193442
CPU 22 ISR highest execution time (µs): 30.916952
CPU 22 ISR total execution time (s): 0.000129
CPU 22 ISR count: 10
CPU 22 DPC highest execution time (µs): 37.288690
CPU 22 DPC total execution time (s): 0.000346
CPU 22 DPC count: 42
_________________________________________________________________________________________________________
CPU 23 Interrupt cycle time (s): 0.166108
CPU 23 ISR highest execution time (µs): 26.238334
CPU 23 ISR total execution time (s): 0.000026
CPU 23 ISR count: 1
CPU 23 DPC highest execution time (µs): 17.742684
CPU 23 DPC total execution time (s): 0.000063
CPU 23 DPC count: 14
_________________________________________________________________________________________________________

So...What do you suggest?
thanks in advance

musictech · Jun 29, 2022

here is the dpclat view and latencymon view that seems that only dpclat identifies the problem.The problem is audible

Pictus · Jun 29, 2022

musictech said:
Hi

The last month i face a serious problem.

My pc has very often huge audio dropouts.
Sometimes also the system crashes and-or restarts

I used latencymon and dpclat to identify the problem.The strange is that in dpclat i see the big red values which indicate my problem but in latencymon i don't see any important issue.

dpclat the very old program? It does not work well for Window 10/11

First verify if your PC can pass the CPU/RAM tests

OCBASE/OCCT : Free, all-in-one stability, stress test, benchmark and monitoring tool for your PC

Ocbase is the home of OCCT, the most popular all-in-one stability / stress testing / benchmarking / monitoring tool available for PC

www.ocbase.com

If it pass the tests, use this CMD file to check and fix the File System and Operational System Integrity.
https://drive.google.com/file/d/1jMMK8ivyfBZH9JEmRnxvagKcwwVYXA_w/view?usp=sharing
Run it as admin, it is from Windows 11 Tweaks, Fixes and Modifications [Overview]

Make sure the motherboard BIOS is updated.

Disable Core Isolation and Memory Integrity

How to Enable or Disable Core Isolation and Memory Integrity in Windows 11/10

Learn how to enable or disable Core Isolation and Memory Integration using Windows Security or Registry Editor in Windows 11/10.

www.thewindowsclub.com

Disable Hibernate

Enable or Disable Hibernate in Windows 10

How to Enable or Disable Hibernate in Windows 10

www.tenforums.com

It is Nvidia GPU?
Enable MSI(Message Signaled-Based Interrupts)

Windows: Line-Based vs. Message Signaled-Based Interrupts. MSI tool.

... or another attempt to improve latencies Little bit of theory: ***** From "Windows Internals" by Mark Russinovich, David A. Solomon, Alex...

forums.guru3d.com

https://nvidia.custhelp.com/app/ans...ent-mode-from-adaptive-to-maximum-performance

It is AMD GPU?
Disable Crash Defender Service, use https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns
Go to Autoruns>TAB>Services

Go to Autoruns>TAB>Drivers

It is also in the Windows Device Manager

eazen · Jun 29, 2022

Install the newest mainboard bios if you haven’t, could potentially fix this.

musictech · Jul 5, 2022

Pictus said:
dpclat the very old program? It does not work well for Window 10/11

First verify if your PC can pass the CPU/RAM tests

OCBASE/OCCT : Free, all-in-one stability, stress test, benchmark and monitoring tool for your PC

Ocbase is the home of OCCT, the most popular all-in-one stability / stress testing / benchmarking / monitoring tool available for PC

www.ocbase.com

If it pass the tests, use this CMD file to check and fix the File System and Operational System Integrity.
https://drive.google.com/file/d/1jMMK8ivyfBZH9JEmRnxvagKcwwVYXA_w/view?usp=sharing
Run it as admin, it is from Windows 11 Tweaks, Fixes and Modifications [Overview]

Make sure the motherboard BIOS is updated.

Disable Core Isolation and Memory Integrity

How to Enable or Disable Core Isolation and Memory Integrity in Windows 11/10

Learn how to enable or disable Core Isolation and Memory Integration using Windows Security or Registry Editor in Windows 11/10.

www.thewindowsclub.com

Disable Hibernate

Enable or Disable Hibernate in Windows 10

How to Enable or Disable Hibernate in Windows 10

www.tenforums.com

It is Nvidia GPU?
Enable MSI(Message Signaled-Based Interrupts)

Windows: Line-Based vs. Message Signaled-Based Interrupts. MSI tool.

... or another attempt to improve latencies Little bit of theory: ***** From "Windows Internals" by Mark Russinovich, David A. Solomon, Alex...

forums.guru3d.com

https://nvidia.custhelp.com/app/ans...ent-mode-from-adaptive-to-maximum-performance

It is AMD GPU?
Disable Crash Defender Service, use https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns
Go to Autoruns>TAB>Services

Go to Autoruns>TAB>Drivers

It is also in the Windows Device Manager

thanks for your analytical answer!
i know that dpclat is an old programm but it happens that everytime i have an audio dropout,the dpclat show those big red columns...

Are you sure that the CMD file to check and fix the File System and Operational System Integrity you suggested works in win10?The next link you sent me says that those tweaks are for win11.

I ve already tuned my pc for audio,so all those settings regarding hibernate and power options etc are done.

I have to do the other settings you suggested though..(Enable MSI(Message Signaled-Based Interrupts) -Disable Core Isolation and Memory Integrity)

eazen said:
Install the newest mainboard bios if you haven’t, could potentially fix this.

iam waiting for the last bios release which will include this fix:

AMD Issues Fix and Workaround for Ryzen's fTPM Stuttering Issues

AMD breaks the silence, issues fix and temporary workaround

www.tomshardware.com

The support of asrock is great,they answered me in few hours and sent me a beta version of the bios which has the latest asega but iam not sure if i should install a beta version of bios.

eazen · Jul 5, 2022

musictech said:
The support of asrock is great,they answered me in few hours and sent me a beta version of the bios which has the latest asega but iam not sure if i should install a beta version of bios.

I installed a beta bios with the same Agesa a while ago and zero problems, but it’s your decision of course. Could be that the non beta version could still take a while, who knows.

musictech · Jul 5, 2022

eazen said:
I installed a beta bios with the same Agesa a while ago and zero problems, but it’s your decision of course. Could be that the non beta version could still take a while, who knows.

did you have the same problems before your bios update?i asked asrock few minutes ago about the release date of the official driver..they ll answer me soon.

eazen · Jul 5, 2022

musictech said:
did you have the same problems before your bios update?i asked asrock few minutes ago about the release date of the official driver..they ll answer me soon.

No, but I didn’t try a different bios with this CPU, I had to install a newer one to use it.

Pictus · Jul 5, 2022

musictech said:
thanks for your analytical answer!

You are welcome.

i know that dpclat is an old programm but it happens that everytime i have an audio dropout,the dpclat show those big red columns...

Are you sure that the CMD file to check and fix the File System and Operational System Integrity you suggested works in win10?The next link you sent me says that those tweaks are for win11.

I never tested, but should work because it is simple command and I am most sure they are the same in Win10/Win11.

I ve already tuned my pc for audio,so all those settings regarding hibernate and power options etc are done.

I have to do the other settings you suggested though..(Enable MSI(Message Signaled-Based Interrupts) -Disable Core Isolation and Memory Integrity)

iam waiting for the last bios release which will include this fix:

AMD Issues Fix and Workaround for Ryzen's fTPM Stuttering Issues

AMD breaks the silence, issues fix and temporary workaround

www.tomshardware.com

The support of asrock is great,they answered me in few hours and sent me a beta version of the bios which has the latest asega but iam not sure if i should install a beta version of bios.

You only need the fTPM to install Windows 11, after it is installed you can turn-off.

musictech · Jul 5, 2022

Pictus said:
You are welcome.

I never tested, but should work because it is simple command and I am most sure they are the same in Win10/Win11.

You only need the fTPM to install Windows 11, after it is installed you can turn-off.

sorry but i don't understand this ''You only need the fTPM to install Windows 11, after it is installed you can turn-off.''.

i have win10 installed and do not want to change them to win11

Pictus · Jul 5, 2022

So keep fTPM disabled.

bug · Jul 5, 2022

If you say sometimes these audio drops are followed by full system restarts, I would be inclined to think it's an unsteady power issue. Maybe your PSU is giving up the ghost?

You could try monitoring voltages system-wide, maybe that gives you a clue.

musictech · Jul 5, 2022

bug said:
If you say sometimes these audio drops are followed by full system restarts, I would be inclined to think it's an unsteady power issue. Maybe your PSU is giving up the ghost?

You could try monitoring voltages system-wide, maybe that gives you a clue.

the psu was recently replaced.The audio dropouts probably are not related to the restarts.The restarts do not happen often but i always have audio dropouts.

bug · Jul 5, 2022

musictech said:
the psu was recently replaced.The audio dropouts probably are not related to the restarts.The restarts do not happen often but i always have audio dropouts.

And recently the dropouts started. There may some dots to connect there

musictech · Jul 5, 2022

Pictus said:
So keep fTPM disabled.

is already disabled in the bios.

Which are the right settings for the occt?i am going to use it today.
Is there a way to run cpu and ram test at the same time >?should i run them seperately?
Which is the duration you suggest?

Pictus · Jul 5, 2022

I used last year and do not remember right now, but I would make it run for 60 minutes and test the RAM/CPU.

musictech · Jul 5, 2022

Pictus said:
I used last year and do not remember right now, but I would make it run for 60 minutes and test the RAM/CPU.

i used it at the stock setting and i run cpu test.After about 1 minute i saw that error ''wheaerror detected''

at the same time the event viewer displayed this
-''
A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Unknown Error Source
Error Type: Bus/Interconnect Error
Processor APIC ID: 0

The details view of this entry contains further information.''

The test didn't stop.
after about 26 minutes the system restarted but i didn't find any results oregarding the reason of restart in event viewer.
i got only this message ''The previous system shutdown at 8:47:10 PM on ‎7/‎5/‎2022 was unexpected.''

The following are some other errors i see in the event viewer ,which they always appear some minutes after every restart(even normal restarts...)
ithink that they are not related to my problem but i find it a good idea to post them here.I think that they are related to some sewrvices etc i have disabled in win10

-
Intel(R) I211 Gigabit Network Connection
Network link is disconnected.

-
The UevAgentService service terminated with the following service-specific error:
The storage control blocks were destroyed.

-
The XboxNetApiSvc service depends on the mpssvc service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

-
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 0

The details view of this entry contains further information.

-Remote Access Connection Manager failed to start because the Protocol engine [rasgreeng.dll] failed to initialize. The specified module could not be found.

-Remote Access Connection Manager failed to start because the Protocol engine [IKEv2] failed to initialize. The request is not supported.

-
Unable to start a DCOM Server: Microsoft.Windows.ContentDeliveryManager_10.0.19041.1023_neutral_neutral_cw5n1h2txyewy!App.AppXea6epmb5w19sjwy9ckw8md46dm93nhkq.mca as Unavailable/Unavailable. The error:
"2147942402"
Happened while starting this command:
"C:\Windows\system32\backgroundTaskHost.exe" -ServerName:App.AppXmtcan0h2tfbfy7k9kn8hbxb6dmzz1zh0.mca

-
Unable to start a DCOM Server: Microsoft.AAD.BrokerPlugin_1000.19041.1023.0_neutral_neutral_cw5n1h2txyewy!Windows.Security.Authentication.Web.Core.BackgroundGetTokenTask.ClassId.WebAccountProvider as Unavailable/Unavailable. The error:
"2147942402"
Happened while starting this command:
"C:\Windows\system32\BackgroundTaskHost.exe" -ServerName:BackgroundTaskHost.WebAccountProvider

-
Unable to start a DCOM Server: MicrosoftWindows.Client.CBS_120.2212.4180.0_x64__cw5n1h2txyewy!InputApp as Unavailable/Unavailable. The error:
"2147942402"
Happened while starting this command:
"C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe" -ServerName:InputApp.AppXjd5de1g66v206tj52m9d0dtpppx4cgpn.mca

-

Pictus · Jul 5, 2022

The first thing to do is to clear the CMOS.
And show us a screenshot from ZenTimings.

ZenTimings v1.3.1 Download

ZenTimings is an easy to use, lightweight, Windows application that can read and monitor the memory timings of AMD Ryzen processors on the AM4 platfo

www.techpowerup.com

You probably have a not properly configured RAM/CPU voltages/settings.
Give us(attach file) the Thaiphoon Burner report the way you see here.

musictech · Jul 6, 2022

Pictus said:
The first thing to do is to clear the CMOS.
And show us a screenshot from ZenTimings.

ZenTimings v1.3.1 Download

ZenTimings is an easy to use, lightweight, Windows application that can read and monitor the memory timings of AMD Ryzen processors on the AM4 platfo

www.techpowerup.com

You probably have a not properly configured RAM/CPU voltages/settings.
Give us(attach file) the Thaiphoon Burner report the way you see here.

ok,ill clear cmos today and try the beta bios which has the asega which fixes this problem:

AMD Issues Fix and Workaround for Ryzen's fTPM Stuttering Issues

AMD breaks the silence, issues fix and temporary workaround

www.tomshardware.com

could you please tell me if the following settings are important for my issue and the recommended settings?(my settings in the parenthesis)

-SRIOV support(disabled)
-iommu(disabled)
-power supply idle control(typical current idle)
-PSS support(disabled)
-SVM MODE(disabled)
-
i believe that those settings are not related cause i ve worked a big period with those settings but i d like your advise.
Best
Stergios

Pictus · Jul 6, 2022

musictech said:
ok,ill clear cmos today and try the beta bios which has the asega which fixes this problem:
-SRIOV support(disabled)
-iommu(disabled)
-power supply idle control(typical current idle)

That is how I use here.

-PSS support(disabled)

I think you can disable

-SVM MODE(disabled)

I would keep disabled.

-
i believe that those settings are not related cause i ve worked a big period with those settings but i d like your advise.
Best
Stergios

Problem is your PC is not stable, it must pass the tests without problems.
That is why I asked for a screenshot from ZenTimings and Thaiphoon report.

musictech · Jul 6, 2022

Pictus said:
That is how I use here.

I think you can disable

I would keep disabled.

Problem is your PC is not stable, it must pass the tests without problems.
That is why I asked for a screenshot from ZenTimings and Thaiphoon report.

Should i use the freeware version of thaiphoo?
Do you want those results now or after i ll clear cmos and update bios?

Pictus · Jul 7, 2022

musictech said:
Should i use the freeware version of thaiphoo?
Do you want those results now or after i ll clear cmos and update bios?

The free version is 100% capable.
Better get the results now, if your PC is corrupting data and if it corrupts the BIOS update?

Lets do a memory test, it is simple.
IF it fails, I would not update the BIOS, else If the motherboard has the BIOS flashback, means
able to update without CPU/RAM/GPU installed, then it is ok.
Get the http://www.numberworld.org/y-cruncher/
The test # 14 FFT - Fast Fourier Transform is for RAM test.
Press 1+enter>7+enter>0+enter and let it run the test #14 for 3 times.

MarsM4N · Jul 7, 2022

You sure it has nothing to do with this? :confused:

musictech said:
---Faulting application name: Cubase10.5.exe, version: 10.5.30.365, time stamp: 0x602b282a Faulting module name: ucrtbase.dll,

I had also blue screen crashes after installing non compatible ASIO drivers for my external DAC. Maybe check if there is a new version/driver available for your device or try if the error still occurs after removing the drivers of the "Cubebase", and if no luck remove the device too. Audio devices can be very bit**y sometimes.

musictech · Jul 7, 2022

Pictus said:
The free version is 100% capable.
Better get the results now, if your PC is corrupting data and if it corrupts the BIOS update?

Lets do a memory test, it is simple.
IF it fails, I would not update the BIOS, else If the motherboard has the BIOS flashback, means
able to update without CPU/RAM/GPU installed, then it is ok.
Get the http://www.numberworld.org/y-cruncher/
The test # 14 FFT - Fast Fourier Transform is for RAM test.
Press 1+enter>7+enter>0+enter and let it run the test #14 for 3 times.

ok..i attached the files from zentimings and thaiphoon.I tried to run y-cruncher but i couldn't understand how i choose the test 14.I chose 1-->7-->0 as you told me.should i choosesomeway the test 14 ?

Pictus said:
The free version is 100% capable.
Better get the results now, if your PC is corrupting data and if it corrupts the BIOS update?

Lets do a memory test, it is simple.
IF it fails, I would not update the BIOS, else If the motherboard has the BIOS flashback, means
able to update without CPU/RAM/GPU installed, then it is ok.
Get the http://www.numberworld.org/y-cruncher/
The test # 14 FFT - Fast Fourier Transform is for RAM test.
Press 1+enter>7+enter>0+enter and let it run the test #14 for 3 times.

i run the y-crunch 3 times without selecting anything else than 1-7-0 and everytime after about 6-10 mminutres the pc restarted~!

Pictus · Jul 7, 2022

musictech said:
ok..i attached the files from zentimings and thaiphoon.I tried to run y-cruncher but i couldn't understand how i choose the test 14.I chose 1-->7-->0 as you told me.should i choosesomeway the test 14 ?

i run the y-crunch 3 times without selecting anything else than 1-7-0 and everytime after about 6-10 mminutres the pc restarted~!

Just press:
1 and enter
7 and enter
0 and enter
And it will only do the test #14

Your voltages are wrong!
The CLDO VDDP is insane high!! :eek:

CLDO VDDP should be 0.900

My recommendation:
VSOC = 1.1V
CLDO VDDP = 0.900
VDDG CCD/IOD = 1.05
DRAM Voltage = 1.37
ProcODT = 43.6

Make sure the RAM is the proper slots

Processor	AMD Ryzen 5 5600X
Motherboard	Asus TUF Gaming B550-Plus
Cooling	Thermalright Frost Commander 140
Memory	2x16 3200@3733 Crucial Ballistix
Video Card(s)	Gigabyte RX 5600 XT WindForce OC 6G (GV-R56XTWF2OC)
Storage	Some
Display(s)	Acer XV280K
Case	Cooler Master HAF XB EVO
Power Supply	Cooler Master MWE 650 Bronze
Mouse	Logitech G502SE
Keyboard	Ajazz AK35i with AKKO CS Rose Red Switches and white YMDK PBT keys

System Name	EA-ZEN
Processor	AMD Ryzen 7 5800X3D with -50mW UV
Motherboard	Asus X570
Cooling	Big Air
Memory	2x16 GB DDR4 3600 CL16
Video Card(s)	Asus RTX 2080 Ti Strix highly OC’ed
Storage	1 TB NVME, 500 GB SSD etc
Display(s)	2x 27”, main: curved 144Hz SVA with BLS and HDR
Case	Full Tower
Audio Device(s)	Z906 5.1 and Audeze Headphones, Shure SM7B mic
Power Supply	Enough
Mouse	Old but gold
Keyboard	Mechanical Cherry Brown
Software	Windows 10 Pro
Benchmark Scores	A lot

System Name	EA-ZEN
Processor	AMD Ryzen 7 5800X3D with -50mW UV
Motherboard	Asus X570
Cooling	Big Air
Memory	2x16 GB DDR4 3600 CL16
Video Card(s)	Asus RTX 2080 Ti Strix highly OC’ed
Storage	1 TB NVME, 500 GB SSD etc
Display(s)	2x 27”, main: curved 144Hz SVA with BLS and HDR
Case	Full Tower
Audio Device(s)	Z906 5.1 and Audeze Headphones, Shure SM7B mic
Power Supply	Enough
Mouse	Old but gold
Keyboard	Mechanical Cherry Brown
Software	Windows 10 Pro
Benchmark Scores	A lot

System Name	EA-ZEN
Processor	AMD Ryzen 7 5800X3D with -50mW UV
Motherboard	Asus X570
Cooling	Big Air
Memory	2x16 GB DDR4 3600 CL16
Video Card(s)	Asus RTX 2080 Ti Strix highly OC’ed
Storage	1 TB NVME, 500 GB SSD etc
Display(s)	2x 27”, main: curved 144Hz SVA with BLS and HDR
Case	Full Tower
Audio Device(s)	Z906 5.1 and Audeze Headphones, Shure SM7B mic
Power Supply	Enough
Mouse	Old but gold
Keyboard	Mechanical Cherry Brown
Software	Windows 10 Pro
Benchmark Scores	A lot

Processor	AMD Ryzen 5 5600X
Motherboard	Asus TUF Gaming B550-Plus
Cooling	Thermalright Frost Commander 140
Memory	2x16 3200@3733 Crucial Ballistix
Video Card(s)	Gigabyte RX 5600 XT WindForce OC 6G (GV-R56XTWF2OC)
Storage	Some
Display(s)	Acer XV280K
Case	Cooler Master HAF XB EVO
Power Supply	Cooler Master MWE 650 Bronze
Mouse	Logitech G502SE
Keyboard	Ajazz AK35i with AKKO CS Rose Red Switches and white YMDK PBT keys

Processor	Intel i5-12600k
Motherboard	Asus H670 TUF
Cooling	Arctic Freezer 34
Memory	2x16GB DDR4 3600 G.Skill Ripjaws V
Video Card(s)	EVGA GTX 1060 SC
Storage	500GB Samsung 970 EVO, 500GB Samsung 850 EVO, 1TB Crucial MX300 and 2TB Crucial MX500
Display(s)	Dell U3219Q + HP ZR24w
Case	Raijintek Thetis
Audio Device(s)	Audioquest Dragonfly Red :D
Power Supply	Seasonic 620W M12
Mouse	Logitech G502 Proteus Core
Keyboard	G.Skill KM780R
Software	Arch Linux + Win10

System Name	✨ Lenovo M700 [Tiny]
Cooling	⚠️ 78,08% N² ⌬ 20,95% O² ⌬ 0,93% Ar ⌬ 0,04% CO²
Audio Device(s)	◐◑ AKG K702 ⌬ FiiO E10K Olympus 2
Mouse	✌️ Corsair M65 RGB Elite [Black] ⌬ Endgame Gear MPC-890 Cordura
Keyboard	⌨ Turtle Beach Impact 500

Huge audio dropouts-various errors

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